The moving truck was not clean on the inside. There were many loose nails all over the floor. I reserved a furniture dolley but the location didn’t have any. The $7 charge was still on my bill despite the location not having any. I reserved 2 packs of 12 moving blankets but only 5 were in the truck. I was still charged for 24 blankets. Most were dirty & had holes in the blankets. Other than that, the truck worked well & the mobile check-in & drop off was easy to use.
Jacob M
Sun Self Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Opelika, AL 36804
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything went perfect! The equipment was very clean and ran very smooth. All the employees at both locations were very nice and helpful.
Lezette TThe customer before me left a cigarette wrapping in the floor. The truck wasn't dirty but wasn't swepted out well. To me it wasn't a big deal. But when I returned it the agent said after every return it should be clean. I explained to him maybe that customer didn't know because the lady didn't tell me either. She told me make sure I put the gas back where it was if not I would be charged. An how to contact roadside assistance if something happened.He was real polite an said she should tell everyone.
Ruedean RSomewhere between the time I rented the vehicles and returned the last one the computer made a change in my charges. I paid the extra charges but would like to see this investigated please.
alicia mi dont feel that the price was very fair!!!!!!! i will next time use another company!!!!!!!!!!!!!!
tia f