Transactions over a phone are both frustrating and stressful. The owner was helpful but it was still frustrating. I would recommend people go to another agent where they can do things in person.Mary H.
Orillia Moving Supplies
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Orillia, ON L3V7B3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 2.5 Average Customer Rating
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At the time of my rental, this location was found to be closed and unstaffed and is by Uhaul App only however there is no clear signage saying that. With help from the Uhaul customer service line I was able to get the truck I needed. If I was aware I needed to make my reservation through the App in advance it would have saved me an hour of frustration while I figured out how to make a reservation for the first time.Jay B.
Not having in person service and having to take tons of pictures, late at night, after spending all day moving was quite frustrating.Andrew M.
Open the store. Mobile pick up was a nightmare - time consuming, incorrect instructions, had to speak to THREE customer service reps to finally pick up the truck. Returning was similar. Time consuming. We pay for the rental. UHaul should do the work. Open the store.Karen G.
Check-in on line was fine until the person called with the code for the key box. There were 4 boxes and not one key inside any of them. The 4th box had the key to open the return box and all the keys were in there. The vehicles were parked under pine trees so there was sap all over the windshield There was no windshield washer fluid in the vehicle so I had to buy some Then I discovered a screw in the tire so had to return it and pick up the other one in the lot, more key locating, more sap in windshield and AGAIN no windshield washer fluid in this one so I had to buy another bottle. Super frustrating. I was told by the driving centre who has many people bring uhauls in for higher level licences that the U-Haul in Orillia are horribly maintained and there are many issues with their locationsJohn M.