the attendant at the location was confused and it took nearly 30 minutes to check the truck back in. I had to call u-haul custoemr service to help. finally the attendant was able to fix the issue. Was trying to charge me an additional $500. Was verify frustration after a long day of moving.
JOSEPH K
StopNGo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oskaloosa, IA 52577
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Make sure the equipment is clean. Have staff better trained on how to do uhaul rentals and returns.
Benjamin VWe had to sweep out the trailer prior to loading it as there was some debris, and part of a ratchet strap left in the rental. There was also a general lack of knowledge from the StopNGo employee on how to perform the rental process. He kept telling me there would be a deposit even though I was paying in full with a card so I will be comparing my cc statement to the U-Haul receipt to verify I was not overcharged.
Thad JI was told it would be $55. I was charged $85 and never received a receipt. He also tried to charge me for gas. I put more gas in it than when I started with. Fortunately I took a picture of the gauges to prove him otherwise.
STEPHEN HGreat service you can trust.
MARJORIE N