Servicio muy eficiente, el Asistente David fue muy amable y comunicativo, aclaró todas mis dudas. Fue haciendo los cambios según le estuve indicando, aunque tomé el vehículo por un solo día lo continúe utilizando por varios días, se lo informaba a DAVID y él hacía los cambios al momento. Volveré o utilizar sus servicios en el momento que oportuno. El vehículo estaba limpio muy satisfactorio. Lo he recomendado a varias personas. Todos dijeron que lo utilizarán en el momento necesario. Gracias por su atención.
NYDIA B
Goin Postal
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oviedo, FL 32765
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Customer Reviews
- 4.0 Average Customer Rating
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This was just a drop off point in a parking lot. The door was locked and didn't see any personal but, the no contact drop off was smooth and hassle free through the app. Would recommend.
JAMES JAt first the staff was very helpful and seemed to be knowledgeable of the process. When I went to pick up the truck there was a different staff member who could not find my reservation at first and called the person I originally spoke with. I received the vehicle and went about my way. The truck was very clean, even smelled nice, and was all ready to go for me. After I got home I realized I did not receive any documentation for renting the truck. I called the location and was told it is all on-line and I was good to go. I later received a call from U-haul advising my reservation had been cancelled since I did not pick the truck in time. I called customer service and found out since the vehicle was not checked out properly, I technically stole the truck. Customer Service was able to correct the issue and were extremely helpful. This location needs training bad or perhaps doesn't need to be a rental location. I would hate to see an innocent person get arrested for auto theft like I could have been. An ironic sidenote, I've been a Law Enforcement officer for 35 years and about to retire. That would have been a way to end an honorable career.
CARL RThey didn't have the blankets I had purchased/reserved. The inside of the truck looked like a soda had exploded all over.
SARA SBetter inspect rear door spring and cable This one malfunctioned due to neglect.
Michael B