The check engine light was illuminated during the entire rental, although the truck was fully driveable. I had rented from the same location last month and was issued the same truck. I mentioned it to the manager who told me that Uhaul was aware of the indicator but that it should not affect my rental experience. This is the reason why I answered NO to the question about equipment being clean and well-maintained.
Keith S
Pacifica Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pacifica, CA 94044
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Customer Reviews
- 4.0 Average Customer Rating
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Truck ran rough and noisy
Fred LFix your trucks and fire the manager
Jeremy JWhen having trucks at these mobile sites it would be great if they were inspected better before renting them out. The truck the I rented the fuel fill hose wasn’t connected to the gas tank so when I attempted to put fuel in the truck it spilled all over the ground and myself. Then I had to wait almost 2 1/2 hours for the roadside person to get to where I was parked.
David WThe gas was so low that the warning light was on. My contract said I would be required to return the truck with a quarter tank, and that my bill would be credited, but the listed credit amount is nowhere close to the cost of a quarter tank for that vehicle. It’s also pretty frustrating to get in the rental and realize you immediately have to get gas.
Sally T