It's not the location I have an issue with. UHaul not being able to guarantee requested equipment for one way moves is absurd. I went through a week of uncertainty of whether I would be able to leave when I needed to and if I was going to have to pay to store household belongings or for lodging as sold my house. Apparently, the word 'Preferred' in the UHaul world means that there is absolutely no guarantee to requested equipment, even with a reservation six months in advance. I understand not getting the 'Preferred' location but not being able to count on a truck or car trailer is ridiculous.
Maggie M
Equipment Alaska LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Palmer, AK 99645
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. the customer service was great. Your policies however, are inconsistent. My card was to be a hold and use a different card to pay. You charged the card in full, gave me the phone tree runaround, asked me to leave me number for return call in a few days, but7 days later, still no call. Very poor performance.
MARIAN RHad no office
Erik BWho ever help me was great at everything and explaining.
REUBEN SI don’t remember her name but the lady who was there , when I dropped off the van, was just super sweet and provided excellent customer service.
Bobbie F