Friendly folks that go out of there way to be helpful. Always my first choice in the area.MICHAEL S.
Moving Truck Rental in Pasadena, MD at Pak Mail
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Pasadena, MD 21122
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Staff are friendly and know exactly what they are doing. I will never rent a vehicle any other place!! Nice to go to a business where you are treated right!MICHELLE W.
Of all the U-Haul locations I have been to this one had the most pleasant person running it. I will exclusively go to this location in the future.Christopher H.
Walt was very friendly and helpful!Meagan M.
Walt and his team at Pakmail are very accommodating and will do whatever it takes to get you the vehicle you need. Thanks Walt and Uhaul.JOHN T.
Update your website. And cut down on the messagesTHOMAS R.
It was a good experience. Would use it again.Angela M.
I rented a Uhaul for 0600 on 24 October at the Pasadena Marathon at 8249 Ritchie Highway, Pasadena, MD. I received a phone call the night prior on 23 Oct asking if I could accept a delay until 0800 and I accepted the delay since the representative said it would be at the Pasadena Marathon that I rented. I said I would be there at 0800-0830 due to the change from 0600. I showed up at 0830 and there was no Uhaul truck. Customer service tried to explain that it was my fault, and sent me to Pakmail location which did not open until 0900. As a result of these mistakes by Uhaul I was not able to finish the moving job. I lost a $400 due to this mistake by Uhaul of not having a vehicle available at 0600, followed by not having a vehicle available at 0800 as amended by the phone call the night prior. I want a full refund. Casmer RatkowiakCasmer R.
this is the only u-haul that used it the bestGARRY J.
Thank you for the excellent customer service and easy in and out of getting the uhaul. Such a pleasure doing business with your establishment!Rachel S.
The best u-haul dealer in pasadena mdGARRY J.
I'm not going to identify any deficiencies--if they were any they non-consequential. I was really impressed with your system for scheduling a reservation for a trailer. Although the location I was hoping to get my trailer did not have one, your system asked what my needs and schedule was and you found one at a near-by location and called me at home to finalize the schedule. Very impressive customer care indeed!Wilfred M.
Outstanding service ! Walt walked me through all the options, got me the best deal. Pleasure to work with. Highly recommended.Frank C.
Walt never fails to be top notch! He is light years ahead any other uhaul facility I have used. Always courteous and helpful. Goes out of his way to get you what you need. If all of your facilities were like this one, you would be a powerhouse.Michele S.
great service outstanding job Trey was awesomeThomas W.
Friendly very helpfulSCOTT S.
Everything was perfect...smooth transaction and good equipment.MARTIN L.
Nothing.. This is tje BEST Uhaul store ever!! Customer Service is phenomenal!!YOLANDA O.
Excellent costumer serviceWilliam S.
Easy transaction overall. The truck was clean and presented well. It fit our needs well. Drop off was easyMATTHEW C.
Absolutely great experience working with Walt at Pak Mail for this rental. Everything surpassed expectations and he definitely cared about me as a customer. I will absolutely recommend this location to friends and family.NICHOLAS L.
Walt was a pleasure to deal with. I will be using this location for any UHaul needs in the future.John M.
Nothing, everything was wonderful!! The agents and facility were spot on. Very knowledgeable and very helpful in every way. I would highly recommend this location and I would definitely use this agent again if needed.Elizabeth G.
Very friendly peopleJasper H.
The owners of this location went out of their way to make our rental work well. They came in to meet us, even though their store was closed after the electronic checkin provided by Uhaul completely failed to work.robert D.