I'm not the customer. They have the wrong email address. I've never done business with this Uhaul outlet. I sent an earlier email response when they sent me someone else's invoice by mistake. And now you request a review? LOL I'm just thankful that I myself didn't do business with your location, and have you sending my invoice, with my info, out to strangers. I contacted the customer (his number was on the invoice) and let him know. I'm sure he shares my opinion. Bad job guys Thumbs downgreg S.
Moving Truck Rental in Pocatello, ID at Storage Plus
(U-Haul Neighborhood Dealer)
Pocatello, ID 83202
Services at this Location:
- Mon: Closed
- Tue-Fri: 9 am - 6 pm
- Sat: 8 am - 1 pm
- Sun: Closed
Special Operating Hours
- 5/31/2021: Closed
- 7/5/2021: Closed
- 9/6/2021: Closed
- 11/25/2021 - 11/26/2021: Closed
- 12/24/2021 - 12/25/2021: Closed
- 12/31/2021 - 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Pocatello, ID 83202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
no suggestions. Everything was done well.RICHARD K.
The location was hard to find as Google Maps takes you to a wrong location. It would have been helpful to have a u-haul sign on the road or a truck parked out front to make it more visible.Karen S.
Excellent service!Shawn A.
The lady from the call center in Boise (Camara) was EXTREMELY RUDE! The truck was not at the location that was told to us and Camara was completely a pain in the ass and I would have fired her on the spot if she had been working in my company! This woman should not be in customer service AT ALL! Not only is she completely rude to the customers but she is rude to the service centers in Pocatello as well!Ryan K.
not one thing. thanks!David W.
Great service as alwaysKyle S.
I always use this location. Very clean and professional. Employees take the time to explain the rental and answer all my questions. I will continue to use Storage Plus as my go to Uhaul.Kyle S.
Kyle was the best representative of Uhaul I have dealt with hands down and I have rented all over the US since 2012. Thanks, Vikk NicollVikk D.
The customer service rep/possible owner was awesome! Great service and a good attitude to match! 10/10! Plus my kid says the cookies were delicious!Nick O.
Amazing customer service. The worker was amazingly helpful and incredibly friendly!!!Samantha C.
The gentleman that helped me is truly a gem. In today's environment with poor customer service. He was perfect in every aspect of his job. I give him a 10 out of 9Mike G.
Van was clean but had been smoked in, maybe there's not a policy for no smoking but I won't rent from Uhaul again if there's NOT a no smoking policy because I don't want all of my stuff to smell like smoke. For only having 5338 miles on the van, it sure was used HARD!! The passanger side sun visor had been completely ripped off and there were letters carved into the glove box on the passangers side. All went well at the pickup/dropoff location, very very nice people and I would be pleased to work with them again!!Linda D.
They were very awesome, thanksAndiy W.
The guy was very helpful and had some good stories (we were talking while he waited for the computer to unfreeze). I recommend updating your systems so that doesn't happen. This was also the first time I got in a uhaul truck and a check engine light or some other dashboard light wasn't on.Timothy D.
Kyle was very helpful and kind. Made the experience more bearable. Appreciate all his helpCAMILLE K.
Have trucks available where I originally went to and not be sent somewhere else.brandon M.
The service at Storage Plus was great the U-haul mobile ap and the computer system needs help and did not work very wellmichael B.
Kyle was very help and great to work with!Jim L.
Not much. Excellent service. Very friendly .Hales J.
Lisa & Kyle were awesome!!! Great customer service, thank you.Ann P.
Kyle and Lisa are the BOMB!!!DAVE K.
These people have their act together and are excellent operators.Jim P.
Personnel at desk was awesome. She was busy and still made time to help all with a smile and a pleasant disposition. The street address is confusing because the Hiline Road turns right and also goes straight about 180 yards from the store. As well, Hiline changes it's name at that point. Street name is not UHaul's fault. Good experience, super staff assistance.Danny W.
I absolulty have nothing bad to say the rental was A very good experience and the return was just as well.james C.