The store was supposed to be open at 9, but the worker didn't show up until 9:10, and then had to turn on all of their equipment. While I was trying to proceed with picking up my truck, they would stop what they were doing to ring other customers through with their purchases. There was a problem with my order, and they told me I had to call uhaul to sort it out. It needed up taking me 45 minutes just to pick up the truck. Better off picking up from the uhaul store directly, or not going first thing in the morning.Jenna B.
Something 4 U Confectionery
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Regina, SK S4V2P5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Poor management the truck wasn't available even after early booking had to wait in freezing cold just to get the keys but nothing was accessibleSANT SUJAN S.
I had some trouble with scanning from the mobile app but was able to resolve the issue inside the store. It took about 30 minutes to get things completed and leave with the truck.Shaun H.
I left a cash deposit and now I'm not getting my money back for 4 to 6 weeks because my order could not be found after I returned the truck. Then was told I put a hold on my account- I didn't. Was told the area manager would get a hold of me- they didn't. So now I have to wait for a cheque that I'm never going to get because no one took my new address or called me back. My old address that is in the hood of regina is going to get a cheque and it will be stolen. I PAID A CASH DEPOSIT WITH THE INTENTION OF GETTING CASH BACK WHEN VEHICLE WAS RETURNED. NOW I HAVE TO WAIT 4 TO 6 WEEKS TO HAVE A CHEQUE MAILED TO THE WRONG ADDRESS CAUSE NO ONE CAN RETURN A CALL. I CALLED MULTIPLE TIMES STATING I DONT WANT A CHEQUE. NOT ONE PHONE CALL WAS RETURNED. TO say I'm annoyed is a huge understatement. I will NEVER use uhaul again. I have been renting uhauls for myself and to help friends for the last three years. I won't- ever- anymore.LESELY K.
The store was very dirty and the service was no friendly. The man was on the phone with friends/family while he was working, the uhaul was dirty and had someone's stuff in it. I also did not receive a dolly but was charged for it.alexis G.