Try to provide the trailer at the location that it was first reserved at. I got a call the day before that I had to go another location which was not very convenient for me. I had no issues with the location itself and the staff there was very helpful, I just wish I could have picked it up closer to where I was going to be, like I had reserved.
PAUL M
Bollman Auto & Trailers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rock Falls, IL 61071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Better information in regards to truck availability. I went to the wrong place where they had no truck at all. I had a confirmation number but it didn't exist. I was finally directed here and everything went fantastic.
BARBARA PThe air conditioning was broken in the truck and it needed a new muffler. It was very loud.
DONNA DI would not because upon returning he tried to charge me extra mileage that I didn’t use. Only drove one round trip and not any more than that. 13 miles each direction and I paid for 30 miles. He then tore the zip tie off of the dolly and tried to say we used it. My 24 year old daughter saw him rip it off. He then proceeded to throw his device and talked extremely rudely to me. I did tell him he did t need to be so rude. I would never recommend this location to anyone due to the horrible attitude the man had and how angry he was that he had to work and had customers
LESLIE SI have used Bollman several times and everybody including the owner is great to work with. Their equipment is always in tip top shape and very dependable.
NICHOLAS L