Signage on outside of shop that is more clear that they provide u-haul service
Moving Truck Rental in Salem, OR at Bustami
Moving to or from Salem, OR 97305? Get FREE truck rental rate quotes at Bustami.
Get FREE moving truck, pickup truck and cargo van rental quotes at Bustami
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Salem, OR.
Cargo vans and pickup truck rentals in Salem, OR
U-Haul cargo van rentals and pickup trucks in Salem, OR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Salem, OR 97305. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
This location is just a little difficult to locate as it in a strip mall, has almost no U-Haul signage, is a shop that sells everything under the sun, and the small number of trucks are parked far back. However, the owner of this location was so friendly and easy to work with. He is open late and also gave suggestions for our next reservation. I would absolutely recommend this location to others. I only rated it slightly lower due to the lack of signage indicating the correct location.
NO DROP OFF BOX, THE SITE SUCKS! 1 HR 39 MINUTES ON HOLD TO GET HELP FROM UHAUL, DO NOT RECOMMEND THIS PLACE AT ALL!
Online check in procedure was not clear to me.
Everything was great needed a last minute quick trip, more than accommodating. Only thing is the price- had it for 2 hours, 30 miles filled the tank ($15) and still cost $75
He went above and beyond for us, and we will definitely rent from there again.
Well my contract went to three locations and the one where I actually picked it up didn't open until 10:00am and my contract said 9:00. Luckily he agreed to open an hour earlier. This was a terrible experience. I'm the customer, why couldn't someone drive a truck to my original location? I'm spending my money but having to change plans and working harder than I should have. Really thinking about another rental company the next time I move myself or a family member.
We arrived just at 8 and the owner was kind enough to check us in and finish everything. Awesome customer service, much appreciated!!!
It's hard to find, really random spot, the lady couldn't leave to check it in, it was a mess
seemed really unprofessional .
My pick up location was changed. Although, I understand why it was changed I feel as the consumer ni wasn't informed clearly that my pick up choice was not available for the equipment I desired. This is what I feel is clear transparency. When the location o selected wasn't available in an email at the very top of the eamil, the header should read: CHANGE IN U-HAUL ORDER CONFIRMATION #XXXXX. PLEASE READ BELOW ... Then the details of new pick up due to equipments is.. truck etc.. then the question would you (As the consumer) like to keep this ORDER. This type of information educates the consumer, allows the consumer to make a CHOICE. IF they would like to continue this transaction. The place I had to pickup the truck was not an official UHAUL store, that would have been nice to know as well. Not just the address, but to state the name of the business. This area of town is not a place I would frequent for any reason. I felt trapped,and deceived by UHAUL. Not the store where I picked up my equipment. She was very helpful, expedient and kind. I have nothing but high reviews about the person who checked me out the truck. But as far as Uhaul as an organization you have lost my business forever. I will use your competitor for ALL furture needs. This experience was an eye opener how clearly you use fine print to keep business and take away the consumers chocie and I have the right to know all needed up front and if any changes are made by the ORGANIZATION it then becomes your responsibility to point them out and MAKE sure I know, not the orther way around. Shame on you
All went well. Have no recommendation.
location was difficult to find as UHaul was not the primary business. This site was directed by UHaul and NOT the closest. Very disappointing.
I had to pick it up from some mini mart.The truck had only 1/4 tank of gas and there were items in the back and truck was dusty and dirty.Not sure why they send me to this Scetch mini mart??WORST RENTAL EXPERIENCE EVER..
took a long time to get the truck but the person helping us said he was having computer issues due to U hauls system??
First he tried to over authorize my card. When I asked when the truck needed to be returned by he gave the hours he was open. Upon return which was unfortunately late i was charged an entire extra day. He was a very shady dealer whom i will be reporting.
This was the worst experience that I have ever encountered, 1st off this location is not a U haul store and nothing tells you where to go just have an address which was not on the building. 2nd we were told we owed money not once but twice after my boyfriend called you customer care center 3 times ans 1 1/2 hours later we got this mess taken care of what a nightmare. To make this whole experience worse was my boyfriend had just had surgery and he was tired and not feeling well and we were tired as we had only gotten a few hours of sleep. We remained calm but after the hour and a half plus ordeal I think you should refund me no less then half of my U Haul charge as this would only be fair for all the hassle and for our time and suffering through this horrible U Haul experience. Don't expect anything because you got your rental fees and we got the hassle Sincerely, Tammie Spring firstname.lastname@example.org
Clean windshield, clean truck box
Reevaluate your professional relationship with this business. They did not understand what they were doing, paperwork was incorrect, owner did not have his staff trained in dealing with U-Haul customers, and it took over an hour to complete the process. I have never had this kind of experience with u-haul.
This location was very convenient and easy to rent from. Great experience. Already recommended to a couple friends who are moving. Quick, easy, no problems.
Be on time and do not change the original contract/reservation to something different
I was got the wrong address on Lancaster. The service man at 1741 Lancaster was rude. It is a gas station, small and dirty. He refused to help or even advise me where the correct location is. He refused to cross reference via name or truck ID. I called the 800 number and found the correct location across town. The correct location didn't look like a U Haul business, but the service man was helpful and stayed a few minutes late to check me in. If it weren't for his help, the turn in process would have been very negative.
The customer care was horrible!!! I was quoted incorrectly! Chagred double than I was told! Very unhappy with my service! I Don't understand why I was charged an extra 45.00 it was unexplained! I will never use u-haul again nor reccommed for anyone!!!!
Not sure if they were new but the service was slow and they didng seem to understand what they were doing