Return location was hard to find. There was not a key drop box, and equipment would have had to be parked on street. The adress 101 Keyes st was non existent. I was also informed that I owed $87.00 due to information given by scheduling department. Upon completion of new rental agreement, I was not given the option of an additional $15.00 dollar safe travel fee. I was expecting only to pay 19.99 plus $1.00 per mile.
Demetrius N
Bay Areas Finest
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Jose, CA 95112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Had a very hard time trying to locate, very obvious & simple to see where the place was to drop off, and I’m not sure if it’s because the business changed the name & also no place to park U-Haul, the gated area was locked up, so you had to find a safe parking spot
Sivaitoi FI submitted a complaint on Monday. I asked to receive a call from someone regarding this matter. Still haven't received a call back.
Nicole SThis location has lack of parking space to return the truck. It's hard to find parking spot to park the u-haul truck.
Martin DVery nice gentleman helped me. He was very friendly and respectful! I would recommend this location to anyone!
NANCY B