NOTHING - Tom and Lara are AMAZING. Who else goes past the call of duty to make their customers feel like they are important? During these days, NO ONE. Thank you Tom and Lara - don't know where I would go who would provide me with the hospitality that you both do. Stay safe everyone.. Mark Shelton Phoenix Agrotech
Moving Truck Rental in Santa Ana, CA at Red Carpet RV Storage
Moving to or from Santa Ana, CA 92704? Get FREE truck rental rate quotes at Red Carpet RV Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Red Carpet RV Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Santa Ana, CA.
Cargo vans and pickup truck rentals in Santa Ana, CA
U-Haul cargo van rentals and pickup trucks in Santa Ana, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Santa Ana, CA 92704. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Revoke this locations partnership, the attendant, who may also be the business owner is completely unprofessional. The attendant was extremely rude, aggressive, and conformational. In addition, he did not wear a mask during Covid-19. Hands down worst u-haul experience ever.
Lady in trailer was very rude!!!
The truck is very clean and practical I like!!!ðŸ˜ƒ
As easy as ot could be. Thank you!!
The customer service representative is very rude and impatient.
Use your customer service skills, it doesn't cost anything to not be rude.
The representative was very rude. Very bad services. I'm also a retail/service owner, with a we
Great location and excellent service
I cannot say anything bad about this physical location. But u-haul as a company screwed up my reservation big time. I had scheduled a 20' truck to be picked up at 7am more than a week ahead of time. The night before I received a call letting me know that the location I had selected did not have it available until 9am. Which was fine at that point. I go to the location, and they don't even have a 20' truck available. No location within 15 miles had a truck available. Finally found one more than 25 miles away. Red Carpet didn't offer any type of comp for the major inconvenience, but I understand, it's not their fault. My move went from 7am to 12 pm by the time the truck was ready. I would still like for U-haul to provide some type of comp for the inconvenience of going out of my way (aside from the $50 - which I won't see in my account for more than 3-4 days) some type of free miles would have been great. My initial round trip move would have been only 6 miles.
Front driver side tire pressure was low (light on dashboard). Customer service did not find it worrisome. I was a bit perplexed as this truck would be used to have more heavier cargo once loaded. Stopped at gas station to put air. unacceptable that a flat tire was not addressed before handing off to us. Thank you
Smile when you greet a customer. Answer questions directly without sounding like you need to make the sale. I almost didn't use the service and wouldn't have if it wasn't for the fact it was 109 degrees outside to be doing trips on my truck. The location the woman could not smile for the life of her was in Santa Ana off of Fairview and Alton. First time ever renting Uhaul and last. A positive costs you nothing.
The man working the desk was rude and unpleasant to work with. The only reason I kept my reservation with him was because it was a busy weekend and everyone else was booked up; otherwise, I would've not done business with them.
Manager is late and extremely rude. Asked him simply if he was the manager and responded in a rude manner! Seemed like he had very little patience! I would've made more of effort an to correct him but I seriously needed the Uhaul... definitely would not recommend to my friends unless they want poor quality service!
The only reason I would recommend this location is because the woman that runs it was so helpful considering U-Haul completely fowled up my reservation. It cost me double to move that day because of the error. I will be contacting corporate.
Nothing just keep it up good service and friendly
The location overall was great. However, when I reserved the truck I selected the truckshare 24/7 so that I could pick up the truck early, before the office opened. I confirmed this through your main telephone 3 times, and each time I was assured that I could pick it up at 8am. When I got there to pick it up at 8, I found out that I was scheduled for hand delivery. I had to wait until 9 when the office opened to get the truck. I needed to be back in Orange by 9, which is why I confirmed 3 times that I could pick it up early. I was on hold for over 30 minutes trying to get the problem resolved, but by that time the office was open. I was very disappointed in the level of professionalism displayed with uhaul. If you're not going to be able to pick the truck up until 9, that's fine, just don't tell me that I can pick it up early.
Well beyond my expectations. Thank you.
Bad service from the guy working there
Customer service was terrible and the woman who work behind the counter could care less about any of the customers that were in there including myself.
Picking up the van via app was a bit confusing.. I didn't know the process would take 20-30 minutes or I would've chosen a pick-up time half an hour earlier since we were on a tight moving schedule and had to be somewhere at a certain time. However, the van was super clean and well maintained, which was greatly appreciated!
Great check in and drop off
Great service at this location!
Just ask for Tom and he will take great care of you and your needs. I have rented from him many times over the past, yet even now, he still asks me if I need any "Dolly's or Blankets" with my rental - What a Pro!!!
I Have used uhaula many times over the years and this was the first time I have been truly disappointed. We will never rent from this location again. (Red Carpet on Harbor in Costa Mesa) First, when we arrived, The â€œtrailerâ€ was unlocked with her purse and keys on the desk yet no one was to be found. We patiently waited. Next, she was not friendly at all. She was borderline rude. After we completed our move, the tru k engine light came on and read â€œengine power reduced. The truck was struggling going 30 miles and hour so I pulled over. I called the rental location Multiple times -no answer. I called the 800 number for customer service- no answer. I called for roadside assistance - the recording said to go online. I could not go online from the side of the road with limited cell service and my Phone battery was extremely low. Finally after 45 minutes wasted, I kept turning the engine on and off. The reduced power light went off so we took the longer route to avoid the freeway in case the truck broke down. Very upsetting and frustrating!!!!!!