more personnel training on how to handle customers who use the mobile check in and check out.
Moving Truck Rental in Stayton, OR at ARS 506
Moving to or from Stayton, OR 97383? Get FREE truck rental rate quotes at ARS 506.
Get FREE moving truck, pickup truck and cargo van rental quotes at ARS 506
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Stayton, OR.
Cargo vans and pickup truck rentals in Stayton, OR
U-Haul cargo van rentals and pickup trucks in Stayton, OR are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Stayton, OR 97383. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Keep your records organized and stop overcharging people. After standing for over 20 minutes waiting to return, we have been charged for an extra day! This is outrageous and downright theft. I want my money back now. To add insult to injury, I've been on hold for 40 minutes trying to resolve! What a poop show. I'm going to tell as many people as possible about your company's practices and horrible customer service!
Went to drop off Uhaul and they had no knowledge of that uhaul getting dropped of there. Had to call uhaul and check it back in using phone. If someone didn't have a smart phone, how are they suppose to be able to use a uhaul? Will probably never use a uhaul after the lack of organization uhaul has
The whole experience was crappy was told different things and not told some things big confusion Hope I dont ever have to rent again
I chose mobile drop off, completed the steps required, and began looking for the key drop. I was unable to find the key drop so I went inside and was greeted with an unmasked person who would not accept the truck until they performed their own check-in.
Refused to accept my rental van even though i had the contract paper in front of her, didnt offer to call anyone for assistancr with my drop off so i had to spend almost 30 min on the phone trying to get ahold of someone to help
Staff that can run the program and answer questions
This location, did not have what we ordered, charged the incorrect amount and over all had no idea what was happening. Very frustrating and disappointing.
Everything was perfect
One of the worst customer service experiences I have ever had in all my years. Not one employee knew what was needed to be done or how to deal with uhaul. They were pleasant and nice but zero training for the 3 employees I dealt with. I will never rent a uhaul from this location again and will tell everyone I know to go elsewhere. I have been a long tine uhaul user for over 15 years to move around the country but will go to budget or someone else from now on. Thank you, Seth
Improve your online checkout. It took me over an hour to get checked out. I had to call 5 times, change numerous settings on my phone. Complete waste of my time. I should've been given a discount, in the VERY LEAST.
The personnel at this location were doing all they could do to help, but my real problems began when people in higher UHaul authority decided that the employees at the Stayton were not yet sufficiently trained. After I had a truck reserved for the next morning, someone unknown, from the higher authority, CHANGED my pick up location the evening before pick up, from Stayton, to another city ! The following morning, I ended up driving to Salem to the 12th St location, to talk to a live person. I could not understand why I could not have the truck that was sitting in Stayton ( I knew that it had not been rented out to someone else). In Salem, I learned what was really going on. Mark fixed everything for me! He worked some computer magic and I was then able to drive back to Stayton for the truck I had originally reserved ! I give all my stars to Mark in Salem at the 12th St location...and NONE to the higher authority behind the 800 number. The Shaff Rd, Stayton location employees were not to blame, they did the best they could to get the rental accomplished with little help from higher management.
Handling the UHaul business is new to many of the staff at the service station so there was some trouble getting checked in and picking up the truck. Dan, the area manager, called me and totally expedited the process. It could have been a bad experience if he hadn't stepped in.Five stars for Dan. Overall, I think the online reservation and check-in process is great. Employees at this location just need some more training and experience.
U-Haul makes it look like their services work great from their online marketing, and rental reservation system. But once you're at the location, the application starts to glitch out, and the employees at the location have no clue what's going on. thumbs down. But.....the drop off process worked great. Application worked perfectly, uploaded photos, and worked as it should. way easier than working with the locations employees. When the application glitches, total nightmare.
Everything was great ! Clean facility, friendly helpful staff.
It's a new location and they're still trying to figure out the details. It will take time.
Staff was unfamiliar with uhaul. Was a gas station with a uhaul business attached. Didn't have computers to track my invoice/reservation. Had to wait 40 minutes to return the van. Uhaul rep wasn't present at 9:35 am. Almost went to a different location to return the vehicle.