They charged me additional money and didn’t include my deposit of $100 so I ended up paying additional money and still have not received my deposit back.
Jacquie B
Uptown Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tempe, AZ 85288
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Homeless and drug users were present when dropping off the truck. Called their number and left message informing of drop off, no return call.
Alejandro MThere was no personal.
Aaron MHad to wait an hr and 20 mins to get truck. Keys weren’t in it and they were late to open
ROBERT BThe remote pickup location was a dirt lot with abandoned cars being stripped down by next door homeless tents. The cellphone service is nonexistent and the Uhaul app would not open for me at the location. I had to Uber back out of the area to get the lockbox code, there was no way I was going to walk through a large homeless encampment to get out from behind the raised highway that was blocking the cell towers. The truck was filthy with beer cans and debris in the box. I was going to pickup the truck and drive east, away from rush hour traffic and instead had to drive west in crawling traffic to go to the UhAul dealer that I have been dealing with for 25 years and had many units at. It was also the location where the original reservation was made at for picking up the rental truck. I was made aware of the change by email a few days after making the reservation while I was out of the country and had no way to respond. I have since evacuated my storage units with Uhaul and will be using Penske for my truck needs
Karl K