Deb is a gem! She was knowledgeable, friendly, and fast, yet very efficient!JULIE L.
Moving Truck Rental in Timonium, MD at Timonium Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Timonium, MD 21093
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
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early pickup by key box was great however pickup steps did get a little lengthy. I stopped by the day before to talk to some in the office about the process and she was wonderful. she couldn't have been nicer and was a wealth of knowledge.Harry C.
My check-in went fine but the return was challenging. Apparently your system kept picking up a different location 2 1/2 miles away but I was already sitting in the van in the return parking space. I tried twice and the return transaction would not complete - had to call customer service on the phone which took another 15 minutes. Frustrating - although the situation was resolved.Freddye S.
I was very pleased with the service here, they were very helpful with explaining the contract and cost and returning the truck , plus the truck was very clean and ready to go ,Paul B.
I will NEVER pick up a truck using mobile check in- worst experience ever. Sat in the parking lot for almost an hour waiting for approval to take the truck which totally messed up our move and timing. Tried to call the 800 number while sitting there and was on hold for 20 minutes at least. Mobile pick up is a jokeJocelyn B.
Very good experience; staff who assisted us was exemplaryKaren K.
Everything went perfectly. I would definitely use this location again. Great job!MALCOM J.
super sweet lady helped with the check-in and promptly sent the final bill before we even left the location. easy parking and clean facility.Sydney S.
The woman who cleaned our truck did so unmasked, the truck was clean and the staff was very helpful but for her own safety she should have been masked.Elizabeth S.
The phone app didn't work when we got there. I had completed the transaction on line-nowhere did it say I had to ALSO do it on the app. Took me 15 min to load and figure out the app, then it wouldn't work. The very wonderful sales lady stayed passed her time and did it on the computer. She was awesome!!Steve S.
The staff were excellent. The 800 number staff, 24 pick up app, and website were useless. Only after 45 minutes of trying to make the app work on my android and then trying to pick up the vehicle using the website (and three phone calls to 800), were the staff able to step in and manually complete my pickup. All told I was an hour late for the job I had to perform with the vehicle. I will probably not use the service again until I'm able to work directly with the staff.William W.
This is a wonderful place to rent a UHaul. The truck was the cleanest by far that I have ever rented. The staff there were 100% helpful. I had some trouble with the APP and they called me back to help work through it. Friendly, honest, wonderful.Edward D.
The person who assisted me was AMAZINGLY helpful!!! She answered my questions and offered up information when I didn't know the question to ask.Theodore M.
Very pleasant staff and easy check-in.Drew L.
Deb was very helpful regarding area stores to shop and then she immediately signed the cargo van out to me without a reservation...Thanks RitaHyweda T.
The online check-in process was miserable and frustrating: - Redundant questions ("How many miles are on the odometer?" "Ok, now take a picture to prove it!" - Why am I entering the number when you can just get it from the photo you require me to take anyway?) - The 'Verification' Process took about 10 minutes, which was ridiculous to just be sitting in a parking lot waiting for that to complete, particularly if you're on a time crunch and there's no way to mitigate the wait by getting verified beforehand (even though I did the 'check-in' ahead of time).Ryan M.
The whole experience was wonderful. Cargo Van worked out so well, Office Woman was top notch both professionally and personality wise. I will highly recommend this location. And, she told me to use your App which made all so easy!Julie M.
I understand this location is a rental storage unit. Rental trucks seem to be a side business, that's cool. It appears the storage customers take priority--one was helped in front of me, though I was there first. I am cool with this, but there should be a sign up telling us this, or just verbally saying,,,listen, we need to service these quick hitters first.... Rather than me having to figure it out. Just more communication.Greg G.
The Customer Service was awesome.Cynthia G.
Great personal service at this location saved me from being a disappointed customer due to issues using iPhone for self pick up.greg P.
Best place we've been regionally. Staff was kind and professional, van was in excellent shape.Lauren S.
Faster check in time the computer was very slow.JOSEPH B.
Friendly and helpful staff. Highly recommended!Paul B.
Great service. Great experience. Will use againJames M.
Don't over charge your customers thru hidden fees.If you advertise $19.99 and charge 3 times that for a short trip then don't expect your customers to approve you or come back.MELVIN M.