I verified that the fuel was at the level required, exactly as it was when i picked it up. the drop location charged me 14.88 for additional fuel saying it was at 1/4. no one was there to verify the amount in the tank i had to drop off the keys at the desk. i returned it just above 1/4 per the instructions i received at pick up. it took 2 day for me to get my receipt via email. very dissatisfied with the drop off location.
JOHN S
Track & Travel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Weatherford, TX 76086
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Customer Reviews
- 3.5 Average Customer Rating
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Did no speak to anyone at drop off location, did all through the app.
ELIZABETH HNo one answered the phone, the person was never available. The lady (bitch) behind the cash register, has NO BUSINESS in that store. She was HATEFUL, RUDE, ON HER PHONE WHILE I WAS TRYING TO TALK TO HER. I wanted to slap the crap out of her & she has no idea how to deal with customers. NEVER NEVER AGAIN!!!!
nathaniel vThere was no one there familiar with U-Haul procedures. I had to call help line to get authorization to pick up trailer.
JAMES HUhaul rep was not present at time of pickup. Customer support assigned dolly and completed check out over the phone.
Nicholas I