Employee at this location did not properly connect the trailer to the receiver. On my way home the trailer came off the hitch as I exited the highway. The trailer jerked back and forth until I came to a stop and caused damage to my vehicle. When I returned the trailer, I spoke with a different employee than the one who hooked up the trailer on Friday. He said since we didn’t pay them to hook up the trailer that U-Haul would not take responsibility. I didn’t ask the employee to hook up the trailer. He did it himself when I backed up. Very disappointed.
Tony M
Track & Travel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Weatherford, TX 76086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Make sure all the lights are working on the trailer. I only had one turn signal and one break light.
Sean DWent into months shop, guy said he'd be with me in 5 mins. Waited and the paperwork. On return, a just after 1pm. Didn't help me disconnect, didn't check in until after 5pm adding an extra day.
David NHad to drive from Sierra Vista to willcox to get trailer.
CECIL HTo expensive and once I was told the trailer would be reported stolen if I didn't pay more
ron k