I was under the impression they would be open it they were closed, so I had to remove the trailer myself. Which is totally fine, I was just told someone would do it for me. It was a holiday, so I understand but the drop off process was kind of stressful.MORGAN D.
Moving Truck Rental in West Melbourne, FL at Hi Fi Plus Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in West Melbourne, FL 32904
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Nice customer serviceJOSEPHANTHONY D.
It was an awesome transaction in MelbourneDONNA L.
Great customer service and very friendly. Will def recommend to friends.ALBERT G.
Upon arriving for drop off, I was advised I could not drop the trailer at this location. I mentioned to the man that I did not have the opportunity to take the trailer elsewhere and additionally, the location is what was designated on my contract. After a long period of back and forth, the man called to his manager/supervisor to address the issue. I explained to her that I did not have time to drop off at another location. She offered a $50 VIP Uhaul credit for me to drop off at the proposed location. I told her that in order for me to drive to the alternate location that I would expect to be compensated for a $100 credit or else I would have to leave the trailer at current drop-off location. Her response to me was â€œdo what you have to doâ€. I felt that the whole scenario was handled very poorly and that due to the breakdown in communication between Uhaul and its representatives, that ultimately the customer had to suffer. I had requested a specific drop off location based on my availability and was confronted upon my arrival with no prior knowledge of the concern.Andrew S.
Invoice was incorrect and did not reflect handwritten changes made by the vendor. Caused additional work to correct.Vincent M.
At last minute received call on 4/29 to drop off at different location . Could not give me exact address. Went there and they wanted us to pay $75. We then took to address on contract but closed My driver, my son had to go to work n 4/30. I went to contact location on 4/30 to turn in key. Big drama for a simple drop off . Now you are charging $26 for gas when guy would not check me in ?MARK A.
My dollies I paid for were not in the truck, made our move much, much more difficult without toolsJessica L.
Didnt have to use the wipers but did notice the arms are very rusty otherwise rental was greatKEVIN V.
Nothing Everything was great!!!!!JAMES M.
Originally I was supposed to pick up from a location in Satellite beach. After sitting there for 1 hour without anyone showing up, I had to call and change to this location 15 miles away. They should be removed from Uhaul's list of available locations. They make uhaul look unprofessional.Ryan W.
Manager very polite, helpful, and knew what he was doing. Made you feel comforableJOHN F.
the truck was unsafe. pulled hard to the left when braking. dash lights not working. driver door bent, lots of wind noise, steering real bad. headlights barely working.LLOYD C.
My only complaint was the process for returning an item after hours. If you have a smartphone and the UHaul app on it, everything goes smoothly. However, if you try to use the website to enter the return information, I could not get it to work and your customer service rep could not help me either. I was lucky that my son was with me and he downloaded the app to his smartphone and we filled out the necessary information. Instructions for using the website should be documented so that either the customer or your customer service representative would know how to do.Ann S.
A uhaul should have ramps to making moving furniture easier.!To be given a truck with no ramp is useless.CAREY A.
Did not get the right uhaul number trailer. It was not clean. The gentleman was not friendly.Michelle S.
The van we got had roaches in it. we did see them when we first picked up the van. When i said something when returning it the people working could of cared less.JESSICA D.
Rented a trailer from Linton Foster. Very quick friendly service. Even had an associate hook it up. Good rate, would definitely recommend this place.Ronald Z.
Using the app was an awful experience, I ended up having to call and was on hold for 20 min only to be transferred and on hold again In order to get the pick up my truck option and then I had to call again in order to get the payment code for the movers. It was very frustrating and inconvenient, esp since I was in the middle of a move and had the movers and friends waiting in meJoanna E.
The people were freindly. The location was convenient. The communication was excellent.JOSEPH W.
Great customer service. Great deal. Thank you.MARY M.
I've requested a dolly as part of the rental and I've assumed that it was on the truck, but it was not.Mauricio U.
Very nice business representative.kenneth P.
Strange interaction with staff. He thought I was someone else but didn't believe me.Emily R.
Highly pissed off that I was charged over $8 for gas when I returned, even though I put 3 gallons in it right before I dropped it off and I only drove 39.2 miles. Was told it got around 15 miles to the gallon, so 3 gallons was more than enoughChristopher S.