No issues returningCarla D.
Smokers Express #2
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in West Monroe, LA 71291
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Great Customer Service. My Family & I Will Be Returning. Thanks!LaShonda A.
I waited 45 minutes to receive my key even after verifying my information multiple times. This caused me to miss a very important appointment as well as make two trips instead of the originally planned one trip. I spoke with the field manager and she was super helpful and had me on my way within minutes.Ashley A.
Did not have personnel present to check in trailer, even though they were open. Had to call costumer service, location finally sent someone to unhitch trailer. Took way too long to check in trailer.Rodney N.
What U-Haul can do for future customers can make sure there's a dolly available for use! I was told by a dispatcher that there would be a dolly for me to use and there definitely wasn't one available! No only did I have to go home to borrow a dolly, once I got to my final destination (9 hours away), I had to them borrow another dolly which was completely inconvenient for me and my moving party! Not to mention when I went to pick up the truck, there was a lock on the trailer (which wasn't an issue) until the clerk didn't know the code. So it took an hour to pick up the truck which pushed me back an hour with loading the truck AND the heat was just getting started.Kellye A.