Moving Truck Rental in Williamsburg, VA at Kirbys
(U-Haul Neighborhood Dealer)

762 reviews

2395 Pocahontas Tr   Williamsburg, VA 23185
(243A off I64 near Busch Gardens)

(757) 253-1901

Location Hours

  • Mon: 8:30 am - 12 pm
  • Tue: 8:30 am - 4:30 pm
  • Wed: 8:30 am - 5 pm
  • Thur: 8:30 am - 4:30 pm
  • Fri: 8:30 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 12 pm - 4 pm
Special Operating Hours
  • 6/28/2021: Closed
  • 7/4/2021 - 7/5/2021: Closed
  • 7/13/2021: 8:30 am - 11:45 am

Services at this Location:

Contact Us

(757) 253-1901

2395 Pocahontas Tr
Williamsburg, VA 23185
(243A off I64 near Busch Gardens)

Services at this Location:

Location Hours

  • Mon: 8:30 am - 12 pm
  • Tue: 8:30 am - 4:30 pm
  • Wed: 8:30 am - 5 pm
  • Thur: 8:30 am - 4:30 pm
  • Fri: 8:30 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: 12 pm - 4 pm
Special Operating Hours
  • 6/28/2021: Closed
  • 7/4/2021 - 7/5/2021: Closed
  • 7/13/2021: 8:30 am - 11:45 am
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Williamsburg, VA 23185

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Customer Reviews

Average Customer Rating

762 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Most convenient location to Kingsmill and eastern side of Williamsburg close to I-64 and gas station for refueling. Friendly courteous service.

EDGARARCHER C. 
Rating:
5.0

Evelyn at the Williamsburg, VA location was wonderful! Our daughter's move to Memphis could not have happened without her help! She was a true pleasure to work with and took such good care of us!

ALEXISMARIE C. 
Rating:
2.0

Move to a populated area, especially if there are any evening or night pickups/drop offs. This is too rural of a location that is not monitored.

Nicole J. 
Rating:
1.0

You should simply look at the on line reviews. The lady representing your company is not friendly at all. I experienced the same when I actually showed up 30 minutes early for my rental. The building is absolutely filthy

CRAIGKENNETH L. 
Rating:
5.0

I had a trailer booked at Ace Hardwar in Williamsburg VA but the bearded young guy booked a Motorcycle Trailer, not what I requested, I went to get it Saturday morning and he walked away, as if it was not his problem, leaving the issue to a blond lady that booked me a trailer "11 miles away" I went to my truck, I put the address in On Star and it was 22 miles away, I went back in and a 3rd lady helped me get what I needed at 2395 Pocahontas Tr, and she apologized for the mistake. No One else did. I finally arrived at 2395 Pocahontas Tr and the nice lade there stated I had 2 trailers booked, ACE Headwear never canceled the wrong one, So I spent time at 2395 Pocahontas Tr getting unscrewed, This location was the best yet, and I wish she could teach ACE how to do the right thing and be nice, like she was. I will never recommend ACE location who has an inept staff at the U-Haul counter, Again I saw 3 different people in 15min and all 3 got it wrong. I needed to be in Richmond by 10:00 and I arrived at 11:00 no thanks to ACE.

COREY C. 
Rating:
5.0

I dropped off at night so I never met anyone but it's easy to find.

Crystal C. 
Rating:
5.0

Can not think of anything . my trailer rental was a pleasure , the sales person was helpful and friendly.

JERRYRICHARD P. 
Rating:
3.0

I was assured that the trailer was fully inspected prior to leaving with it, so I took their word for it and left without checking myself. I checked the very next morning after loading and ready to get in my trip to find out that one tire was reading 15 psi, and the other 45 psi. I was unable to get a ahold of the pickup location so I decided to pump it up and start on my 5 hour drive. Every hour or so I stopped to check pressure, and there was an obvious slow leak in the tire. This is something that should have been taken care of prior to renting it out again.

BRETT W. 
Rating:
5.0

Awesome customer service! My reservation was for a different place. After going to this facility I was happy to be their customer ...

JESSELEE M. 
Rating:
5.0

Very helpful and friendly. Easy to work with and fast in and out and on with my move

HEIDI N. 
Rating:
5.0

Premium service & information about moving procedures. This "agent" provided the ultimate in customer service. Many thanks and wishing her a very prosperous future in her chosen profession. (I am looking forward to the next rewarding experience)

ARTHURDARYL E. 
Rating:
5.0

Evelyn Kirby went above and beyond with her generosity and patience with me.

Sheldin M. 
Rating:
5.0

Everything went fine. The woman who helped with out trailer was very nice.

George P. 
Rating:
5.0

Evelyn was very helpful and knowledgeable!

joe G. 
Rating:
5.0

The lady is very friendly and polite. Have rented from her more than 3 times. Provides excellent customer service.

Alissa M. 
Rating:
3.0

Dispatchers for a given area should be more familiar with geographic layouts. They sent me to Williamsburg, VA from Hayes/Gloucester, VA by-passing a pick-up location that had trailers available. I wasn't aware that I probablycould have stopped there. It would have saved me about an hour."As the crow flies" is not always the closest; especially when there are bridges and rivers to cross.

louis V. 
Rating:
5.0

Wonderful staff. Had what I needed.

REEDTIPTON J. 
Rating:
1.0

Only use trucks during business hours

Cameron M. 
Rating:
5.0

Very nice Owner!

LATOSHIA H. 
Rating:
5.0

The OWNER at Kirbis were wery nice and very helpfull. Great customer's service. She has a great heart. We will return anytime. Thank you.

MARIALASAKOVA B. 
Rating:
2.0

critical D-ring in front right corner of the cargo trailer was broken so we relocated the rear left in order to tie down the Goldwing. Suggest more rigorous inspection and maintenance of equipment.

STEVENWARD S. 
Rating:
5.0

She was so sweet and helpful. I will be back.

TIMOTHYJOSEPH G. 
Rating:
5.0

Excellent!

Duncan R. 
Rating:
3.0

U-Haul has made great improvements since the last time I rented. Thank you for your nice equipment.

John R. 
Rating:
5.0

Dispatch Manager on site was amazing. Very easy to work with and was accommodating to customer needs. Truck was in good shape and clean. Easy location near highway 199 and I-64

Jared M. 
No reviews have been submitted for this location.

Back
To Top