This is my second pick up at this location but I was so busy moving that I did not wish to comment on their subpar service. Again, the U-Haul representatives took their time to get me on my way. Their excuse was that their computers were running slow. (The rep was cleaning his tennis shoes while walking around in his socks) After I asked where the trailer was, the U-Haul rep told me, “that it was the one that was by itself and to match the serial number that was on the contract”. I thought that they would assist me but, “No”, Iwent into the yard and I backed up to a trailer that matched the serial number on my contract. I lifted the trailer onto my truck and ended up hurting my back. I did all of the connections and began to check my lights when finally a U-Haul rep came out. As I drove away I could feel my back heating up due to the pain from lifting the heavy trailer onto my truck hitch. I personally felt like I was interfering with the U-Haul reps personal time as they sat on their fat asses while I loaded the trailer on my truck. These guys suck. I do not recommend this location for a U-Haul pickup. I have been using the U-Haul company for the past several weeks to make a comfortable move for my family and I and I would like to say that the U-Haul company in all of the other locations have been awesome, professional, courteous and very responsive to the needs of my family. They have made my families move so much easier. This location, Rahimi Automotive Group, 9251 S. Frontage Rd is subpar. The employees there should not be representing the great reputation of U-Haul. THIS LOCATION IS NOT RECOMMENDED. The employees suck.👎🏼 Tomas Salviejo
TOMAS S
Rahimi Automotive Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yuma, AZ 85365
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Helpful staff; easy access for larger tow vehicle.
CLINTON BGreat service and super fast plus convenient!
MARK MWe asked for a Dolly, it was not available with our rental, but not the fault of the Rahimi Group.
DOUG HThank you for taking the trailers, both were listed to be returned to your location on my end. However, one on your end was not found. Thank you for taking it and putting in the extra time to return it.
Dawn O