Initially my Uhaul pickup was Kathleen Ga, however I called Friday May 8, to confirm the pickup. I was told they didn't have any trucks I would have to go to Macon Ga. I asked if they had a closer location the Traffic Personnel say yes in Byron Ga. The lady at Valley Motor Sport was pleasant helpful and work expeditiously. The ice on the cake were Carolyn and Jordan. It was 10 minutes to 8:00PM on Friday night we were trying to get a storage unit set up at UHaul. Carolyn work over time to get us a storage unit. She was very courteous, pleasant and professional. Saturday morning My husband and I needed help with a huge piece of gym equipment it was used by our son for weight lifting. Jordan helped us get the huge gym piece through the door and in the unit. Without Jordan help and tools we could not have gotten it done. Carolyn and Jordan displayed outstanding customer service. Even though our experience at UHaul started off rocky it ended up outstanding. Thanks everyone that made our experience outstanding.
Gwendolyn W | First ImpressionsSelf Storage Units in Albany, GA, 31701
U-Haul of Albany
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Very nice clean facility, friendly staff.
DARYL P | Overall ExperienceI was very pleased with the facility and all staff was friendly and helpful the facility was clean and yes very well lit should I need to store something in the future I will return to your facility. I would recommend to all my friends if they're in need of a unit please utilize your facilities.
Betty T | Overall ExperienceI had a very pleasant interaction with the staff I was pleased with the service then I was given and I will also please with the storage unit that I reserved it was clean I have no problems.
Betty T | First ImpressionsYour general manager was rude and talked to me like I was a child and I am old enough to be her momma other than that it was fine.
KATRINA P | Overall ExperienceI'm filing a lawsuit against the company
JAWANIS G | Overall ExperienceGreat customer Service and resolved everything so quickly!!
Tashekia C | Overall ExperienceI came to pick up the truck & the agent was on her cell phone talking about some cats with someone on the phone. She was trying to get someone to take in a litter of cats. She was slowed down because she was more into the call.
KIMBERLY W | Overall ExperienceI will be back.
Valincia K | Overall ExperienceThe restrooms were not as clean as they could have been
JUDY J | Overall ExperienceEverything was perfect from move in until move out
Contessa H | Overall Experience