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TONY L | First ImpressionsSelf Storage Units in Sterling, VA, 20166
U-Haul Moving & Storage of Sterling
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
2 Units Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Small
5' x 5' x 10'Miscellaneous Storage
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $119.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
Drive Up Storage
-
![Example storage unit layout]()
Medium
10' x 10' x 10'2-3 Bedroom Home
Size Guide- Rate:
-
$214.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $214.95 Per Month
2 Units Left!
Rent Now to Secure Your Room!
What Is Online Move-In / Rent Now?
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I didn’t answer the cleanliness ONE because when I first took my unit there seven years ago, there was a woman there that walked around kept the place immaculate. The bathrooms were clean, a lot was free of litter and debris. Once she left about a year ago, maybe not even that long you could see a definite lacks in the cleanliness of the place. Other than that, it was a great experience.
Stephen S | Overall ExperienceThe staff is rude and unhelpful I even canceled my order at one point then the gentleman and tight need to get a storage unit at that location. I thought it was going to be the same price and then he was just trying to give me a customer service and then when I went to go pay, it was more money I was blindsided and felt took advantage of. I will never ever work with you all or recommend this place to anyone ever.
Bryant G | First ImpressionsI suggest that when a unit is closed out, lock removed, and the unit is empty and clean, that the front office print out a sheet that officially closes out the account and given to the customer, thank you Scott Shelton
shelton s | Overall ExperienceLoved the employees here. They do an exceptional job taking care of tenants
DEBORAH G | Overall Experiencethis location needs new management. we were billed after we had given up possession of the storage unit. this location has caused us nothing but problems since the beginning. we will move to using other storage companies in the future due to how poorly managed this location is.
MARTIN G | Overall ExperienceThe staff were fantastic!!!! They made everything easy. We had a different location to return the truck & trailer and they were able to change it to their facility to make our experience amazing.
DEBORAH G | Online Move InThank you to secure my well during this period
doh c | Overall ExperiencePlease stop charging my credit card for a unit I no longer rent and please return my payment that was wrongfully charged AFTER I moved out thank you.
rainetta s | Overall ExperienceMuy buen lugar personas amigables y ayudan bastante
HILARY M | Overall ExperienceAnswesome team work
Ishola A | First ImpressionsVery good experiences with having a stoarge in this location
AHMED A | First ImpressionsOn the positive side. Staff was very helpful and available when needed. Staff hours are great to address situations when they came up. Area seemed clean and no pests were found . Hours to access the unit and space to maneuver were adequate. On the negative site. Security, got concerned once when I went to access my storage and found another storage unit with lock forced open and cut. I immediate informed the staff. The following day I checked my storage unit and still found the other unit lock cut on the floor (don’t know the outcome after that). The access door to multiple storage units seemed stubborn and it took long time to get addressed (Maintain) Contacted store manager thru phone call then text he never got back to me. To fix and issue about actual unit date of acquirement. Other employees were nevertheless helpful to there extent. Lighting of area can be improved. Units are not lit so users need external light at night.
Mike G | Overall ExperienceWe had mice poop in 5+ boxes from our unite and found a couple mice in one of the boxes. We didn’t have any food in there either. Definitely a nice problem going on there as I noticed bait stations around the building. We used this location as we got a free month of storage, but wish I went somewhere else. I see why it’s free now
Samuel U | Overall ExperienceI asked to speak with corporate after I moved out early and wanted a refund. They not did not assist but were rude. Lot has been vacant for 16 days. Never recommend UHual to anyone again.
Brian W | Overall ExperienceI hope you will be as i expecting
ZOU-SHAAN A | First ImpressionsI truly appreciate your customer service (
ISHMAIL K | Overall Experience