Your manager at the Burlingame and 28th st is amazing. She went above and beyond. She was patient and kind, and called me love constantly. Truly made one of my worst days of my life a little bit more tolerable. Thank you!🙏🏼
Kali Z | First ImpressionsSelf Storage Units in Wyoming, MI, 49509
U-Haul Moving & Storage at Burlingame
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- 4.5 Average Customer Rating
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Younger Hispanic lady at the service counter was absolutely amazing! Very helpful, very friendly. Asked all the right questions and made sure our needs were met. Our first trailer had a flat tire and she quickly got us hooked up with a new one. Above and beyond! Give that girl a raise!
Madison C | Overall ExperienceGreat team at this location lead by Dominique
Ronald K | Overall ExperienceI had three units and still have two. Very friendly staff.
DARRICK H | Overall ExperienceDidn't explain how to get access the doors.
Melinda C | First ImpressionsLove my experience with Uhaul!
Dominique R | Overall ExperienceThe manager was very rude and disrespectful not only to myself but also to her co-worker, She told me that she could not take my payment because she was getting f-bomb irritated and hung up the call. I rented a trailer to transport my things to a different state and they gave me a trailer that had bald tires with the wire tread exposed and a broken axle. We ended up stranded in Illinois for 5 hours due to another tire being catching a flat, waiting on a resolution to the madness. We eventually had to pick up a new trailer and it had no working standing lights so we had to drive 7 and a half hours with the hazard lights on. Worse experience ever and I will never use this service again.
michell w | Overall ExperienceThis branch did a great job of accommodating myself and family. Very friendly and courteous.
Ronald K | First ImpressionsDominique Reyes bullied me, harassed me called me a black btch, stalked me over the last 4 months and made it uncomfortable and scared to go to my storage unit. Actually on November 21st I was clearing out my storage unit because I had gotten out of work early. My plan was to move some different stuff into my storage unit because I am moving down south next year so anything I was purchasing I wanted to put in my unit but Dominique put a tag on my unit before I could get back from dropping off my dining room table. Lucky I was on the phone with Customer Service at the time and she witnessed the harassment from the GM of Uhaul Dominique Reyes. I have never been treated like that at Uhaul and I am a frequent user.
latice g | Overall ExperienceYou NEED more friendly staff.
Joel R | Online Move InVery helpful and courteous staff
Edward K | Overall ExperienceDominique is amazing!!!!
Stephanie b | Overall ExperienceThe staff was super friendly and helpful!
Daniel B | Overall Experience