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Shaila M | Overall ExperienceSelf Storage Units in Wyoming, MI, 49509
U-Haul Moving & Storage at Burlingame
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U-Haul Storage at Alpine Avenue
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Great team at this location lead by Dominique
Ronald K | Overall ExperienceI had three units and still have two. Very friendly staff.
DARRICK H | Overall ExperienceDidn't explain how to get access the doors.
Melinda C | First ImpressionsLove my experience with Uhaul!
Dominique R | Overall ExperienceThe manager was very rude and disrespectful not only to myself but also to her co-worker, She told me that she could not take my payment because she was getting f-bomb irritated and hung up the call. I rented a trailer to transport my things to a different state and they gave me a trailer that had bald tires with the wire tread exposed and a broken axle. We ended up stranded in Illinois for 5 hours due to another tire being catching a flat, waiting on a resolution to the madness. We eventually had to pick up a new trailer and it had no working standing lights so we had to drive 7 and a half hours with the hazard lights on. Worse experience ever and I will never use this service again.
michell w | Overall ExperienceThis branch did a great job of accommodating myself and family. Very friendly and courteous.
Ronald K | First ImpressionsDominique Reyes bullied me, harassed me called me a black btch, stalked me over the last 4 months and made it uncomfortable and scared to go to my storage unit. Actually on November 21st I was clearing out my storage unit because I had gotten out of work early. My plan was to move some different stuff into my storage unit because I am moving down south next year so anything I was purchasing I wanted to put in my unit but Dominique put a tag on my unit before I could get back from dropping off my dining room table. Lucky I was on the phone with Customer Service at the time and she witnessed the harassment from the GM of Uhaul Dominique Reyes. I have never been treated like that at Uhaul and I am a frequent user.
latice g | Overall ExperienceYou NEED more friendly staff.
Joel R | Online Move InVery helpful and courteous staff
Edward K | Overall ExperienceDominique is amazing!!!!
Stephanie b | Overall ExperienceThe staff was super friendly and helpful!
Daniel B | Overall ExperienceStaff was not friendly, storage areas were HOT even though they are advertised as climate controlled, the end storage unit was difficult to move things into because the door did not have room to swing open completely.
Ana R | Online Move InThey were very friendly and they worked with me on the time frame 💯 recommend bonus they give you one month free of storage
Analisha P | First ImpressionsIt’s pretty clean but my unit has a bunch of holes in it and actually has holes through the floor on the step up. So I lost a glove and another thing down it.
Brian C | Online Move InVery polite and nice
Linda O | Overall Experience