Customer Reviews for 2 Guys and A Truck LLC
(U-Haul Neighborhood Dealer)

204 reviews

2600 N Main St Ste 108   North Logan, UT 84341

(435) 752-2725

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 4/22/2021: Closed

Services at this Location:

Contact Us

(435) 752-2725

2600 N Main St Ste 108
North Logan, UT 84341

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 4/22/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The staff is assuming and accusatory and ill prepared to provide items that were necessary to my rental. Not to mention completely unprofessional. There were issues with the app at check in and the staff entered it in manually after I left and took it upon themselves to add safe move. The truck was so dirty inside the back of the truck, but more so in the cab. Window rattled on the drivers door non stop. And the knob in the handle to the window kept falling off. The truck felt like it was going to break apart driving down the highway. Due to extremely unsafe wind conditions the highways closed and I requested to drop the truck off at a closer and safer location but was told I would have to pay a $300 fee. I won't rent from uhaul going forward.

Petelo S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS A. 
Rating:
5.0

Customer did not leave a comment.

BRIAN T. 
Rating:
5.0

It went very well for me. In town use was the right price and right location. Nweer trailer. Worked perfect for me!!!

GLENN Y. 
Rating:
5.0

Customer did not leave a comment.

JAMES H. 
Rating:
5.0

Honest, friendly, efficient and competent. Very positive experience!

MICHAEL O. 
Rating:
5.0

Trailer was extremely well maintained. Attendant handled the contract quickly and efficiently. Probanly the best Uhaul experience i have had, and I've rented a lot.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

CLIFTON H. 
Rating:
5.0

Customer did not leave a comment.

Dean B. 
Rating:
5.0

Customer did not leave a comment.

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
2.0

Although the gentleman was very polite and professional and his face to face service was great, the following is my objective opinion. The truck made it 40 miles and needed power steering fluid. I went over the items for rental with the clerk including and incurring charges for blankets and a dolly. Neither dolly nor blankets were given or provided. The truck needing maintained should not be in your fleet until the power steering is fixed, especially being a 26ft truck. Than I was promised rental fees for items not provided would be reimbursed or otherwise not charged for, I was still charged.

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Jared S. 
Rating:
5.0

Customer did not leave a comment.

Craig J. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER B. 
Rating:
1.0

I filled the truck back up to the previous fuel level. However when I parked the truck at the return it was on a bit of an incline, which it wasn't when I picked it up. I tried to contact the store to argue the fuel charges but never would get any response. VERY unhappy that they wouldn't communicate with me about the issue. I will never go to this location or recommend them at all!

Kevin L. 
Rating:
5.0

Customer did not leave a comment.

Kevin R. 
Rating:
5.0

Customer did not leave a comment.

JON A. 
Rating:
5.0

Good place to rent from. I have rented from you all in the past. Truck was a little dirty up front, some dirt in the back, but nothing that affected its functionality. The way the truck was parked, I was boxed in on a few sides. I'm just fine driving those trucks and backing it out of that area through the snow, but I was surprised at the parking as that may have been an issue for other drivers. Thank you for the service!

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

TREYVLIN J. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

One of the four tires on the auto transport trailer was flat, and had only 20 PSI of air pressure. I added air and had no other issues to report on my trip. The pickup process was smooth and easy with this location.

GARY G. 
Rating:
5.0

Customer did not leave a comment.

SONJA H. 
Rating:
5.0

Everything went smoothly for this move. Enjoyed meeting Ander.

ARTHUR C. 
Rating:
5.0

Customer did not leave a comment.

Colleen L. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
5.0

Easy check in.

Kathy G. 
Rating:
4.0

Customer did not leave a comment.

Lorelei B. 
Rating:
5.0

Customer did not leave a comment.

CATHY F. 
Rating:
1.0

They lied to me about my contract. They said I could drop it off anywhere. When I went in to return it I was told that the Logan office lied to me and I had it drive it to another location.

Spencer P. 
Rating:
5.0

My experience there was top-notch, number one!

DEBRA C. 
Rating:
5.0

Customer did not leave a comment.

Carlos O. 
Rating:
5.0

Excellent service and very helpful.

Gayle B. 
Rating:
5.0

Customer did not leave a comment.

Crew J. 
Rating:
4.0

I went to three logan utah locations an hour prior to the return time requirement and none of them were open for business.

john S. 
Rating:
5.0

The young man I spoke with was very friendly and clear and concise in his communications with me. Checked my equipment in quickly and sent me a receipt promptly.

Deidre B. 
Rating:
5.0

They went above and beyond to help me!

Mitchell W. 
Rating:
5.0

Customer did not leave a comment.

Sigurd G. 
Rating:
2.0

I could not do the online return. The app could not verify my GPS location. I took pictures as the online video instructed but was not able to complete the return. We arrived at 7 o'clock as we were redirected to a different location where we were told they were not receiving any vehicles. I had to wait until 8 o'clock when the employee did arrive according to the time schedule on the door of the office. He took the key and said he would check me out and send an invoice. I was charged eight dollars and his email showed that the gas tank was not quite full. The photo I have showing the mileage and the gas gauge, shows that the tank was full and even over filled. Instructions for parking the vehicle indicated that the van should be parked in the field. That area was very on organized truly just a field. Very disappointed in the service and the outcome of the delivery. Not to mention the app did not work.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Kristine F. 
Rating:
4.0

Customer did not leave a comment.

Marisha M. 
Rating:
4.0

Customer did not leave a comment.

STEWART M. 
Rating:
5.0

Customer did not leave a comment.

Duane W. 
Rating:
5.0

Have gone above and beyond to facilitate services.

Maynard S. 
Rating:
4.0

Customer did not leave a comment.

Laura W. 
Rating:
5.0

The return was so simple and easy. I'm a Uhaul customer for life!

VICTORIA L. 
Rating:
5.0

Customer did not leave a comment.

Alan A. 
Rating:
4.0

Customer did not leave a comment.

Lyle E. 
Rating:
4.0

It was closed. Just dropped it off.

Jeff B. 
Rating:
5.0

Customer did not leave a comment.

Lorenzo L. 
Rating:
4.0

Customer did not leave a comment.

Reagan H. 
Rating:
5.0

Best experience ever. Prices are great, service is excellent, and equipment is the best. Thanks.

Glade C. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
5.0

Thank you! I've rented from here before and they are great to work with!

Tracy D. 
Rating:
1.0

Better customer service!!!! equipment was checked-in hours after drop off .location is by appointment only no on-site staff. Equipment is just left in a dirt lot.

JACOB M. 
Rating:
3.0

Due to covid they were only by appointment. I called the number and was told to park it and leave it and they would check it in later. Not really customer service at all. Guess our "new reality" is making it difficult for all.

TED S. 
Rating:
3.0

Customer did not leave a comment.

Cassadie B. 
Rating:
5.0

Customer did not leave a comment.

Austin R. 
Rating:
5.0

Clean, friendly and made things easy.

Nathan W. 
Rating:
5.0

Customer did not leave a comment.

brent J. 
Rating:
3.0

Customer did not leave a comment.

Todd A. 
Rating:
5.0

Customer did not leave a comment.

Dee W. 
Rating:
5.0

Customer did not leave a comment.

Samuel J. 
Rating:
5.0

Not a thing!

Mitchell B. 
Rating:
2.0

Customer did not leave a comment.

doug W. 
Rating:
5.0

Customer did not leave a comment.

Sean R. 
Rating:
1.0

How about don't charge your customer twice for the truck rental then be “unable” to issue a refund. Or how about don't fucking charge me for not filling up the truck with gas when it was exactly where I was instructed to fill it to? I drove my things 26 miles and it almost cost me $300 including the boxes and shit I had to buy from you. Worst experience with U-haul ever and I've moved 18 times. You can keep the fucking money you stole from me because you definitely need it more than I do. Your company has lost a customer.

Chandler D. 
Rating:
5.0

Nothing

Cindy B. 
Rating:
5.0

Very courteous and helpful!

DAVID D. 
Rating:
5.0

The truck we rented was filthy inside. Previous users spilled a soda on the floor and all over the steering wheel. Floor covered with seed shells. No wiper fluid. Had to use my own fluid and stop to clean steering wheel off so could drive safely. Got to destination and they charged ME for the filth!!!! NOT OK

KATHY W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL OWEN B. 
Rating:
5.0

The A/C I'm the Van I was using was broken and it was 102 degrees that day. Honestly that was kinda ridiculous.

Dyana L. 
Rating:
5.0

Customer did not leave a comment.

Tera H. 
Rating:
5.0

Great services and fast

Ernestina A. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

The online experience was horrible, the website does not work very well. The U-Haul facility and the cargo van was fen nominal

Cheryl G. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

The people were friendly and efficient. Helpful in every way both picking up and dropping off. They did exactly what they said they would do. The equipment was in good condition and performed well. A good experience.

Ken G. 
Rating:
3.0

They were not open

Cheri F. 
Rating:
2.0

I didn't ever get my $100 deposit back and my truck was returned with 3/4 tank of fuel rather than 1/4. Very disappointed in my first experience ever using U-Haul.

BRENNEN N. 
Rating:
5.0

Super easy and fast checkout. No issues and we appreciate the smooth checkout/drop off service.

James B. 
Rating:
5.0

There is nothing I would do to improve. Great people!!

Kandice T. 
Rating:
5.0

Not a thing...great place to rent equipment.

Gary B. 
Rating:
4.0

Customer did not leave a comment.

Shalyse S. 
Rating:
5.0

Great experience

wesley S. 
Rating:
5.0

Customer did not leave a comment.

Janeen T. 
Rating:
3.0

Clean truck out before turning it over

Jeffrey O. 
Rating:
2.0

Customer did not leave a comment.

BRAD P. 
Rating:
5.0

It was a great experience and would Recomend this location to everyone

Wayne T. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

Jose S. 
Rating:
5.0

It was the best experience with U-Haul I have had.

David B. 
Rating:
5.0

Te right windshield wiper never worked. Best to check out the vehicles before you rent them out. I drove in a rain store to my destination and luckily the driver side wiper was fine.

Noel B. 
Rating:
5.0

Customer did not leave a comment.

Curtis K. 
Rating:
5.0

Customer did not leave a comment.

larry F. 
Rating:
5.0

Happy with service at this location. We had a reservation at another location previously but the person was extremely rude so we canceled and came to this location for our rental.

Andrew A. 
Rating:
3.0

Customer did not leave a comment.

Jordan J. 
Rating:
5.0

Customer did not leave a comment.

Melanie P. 
Rating:
3.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Customer did not leave a comment.

Tiffany M. 
No reviews have been submitted for this location.

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