Customer Reviews for Abe & Doc's Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Abe & Doc's Service

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Eric K.
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Great online reservation and check out. Was easy to reserve and pick up. Same on the return.

Kenneth C.
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I got bills for insurance that I denied

mary P.
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Customer did not leave a comment.

Todd M.
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Very friendly and helpful, had the trailer all set and ready go when I got there. My first time there but would highly recommend them.

Mark O.
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Customer did not leave a comment.

Steve C.
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Mark was great. Amazing customer service.

Deborah H.
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Excellent!

CHARLES P.
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Nothing needed for improvement at Abe & Docs. Great friendly service in a very convenient location. Even with the road construction going on near by getting in and out was a breeze. Mark was so helpful during the pickup process and made sure the trailer was safely and securely attached to my truck. He even took photos of the final hookup. Thanks Mark! And thanks Abe & Docs! I will see you again in March for Bikeweek!!

Kenneth C.
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Thanks Mark...

Aaron B.
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Customer did not leave a comment.

Howard T.
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Darren B.
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Excellent service, and so easy to pick up and drop off.

Samuel O.
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Customer did not leave a comment.

David V.
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William M.
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Nothing necessary.

Richard N.
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Customer did not leave a comment.

Brian L.
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I spent an hour trying to get my code to get the key to the truck. This is unacceptable! This is all on U Haul's website and not the location where I picked up the truck. Not sure if I will use U Haul again

Brian P.
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Zero, truck was ready to go, great service!

Robert J.
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Customer did not leave a comment.

tom R.
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don R.
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Steve C.
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Ryan S.
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Cars parked in front lot made it challenging to get the uhaul into the lot

JULIE M.
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The van was clean, newer, and drove very smoothly. It even had a back-up camera. I was walked to the truck, showed how it works and where to drop the key at the end of the day. I appreciate the time the owner took to go over everything about the truck.

Robert E.
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Customer did not leave a comment.

PATRICK O.
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The person at your 800 number was awesome. I was so flustered trying to do the app. And she was very patient and helpful. She made our mobile experience awesome. Please find out who the was and commend her greatly on her customer service skills. Thank you

dale J.
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Customer did not leave a comment.

Grace M.
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Process to reserve, pick up, and return the vehicle was quick and simple. It helped to reserve in advance and online. Mark got the paperwork all ready, reviewed the contract, went over the vehicle, etc. Friendly and quality service.

Jason G.
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Out of the way and had to drive an extra 15 miles for pick-up (and return late at night when picking up my car). Biggest problem was that I was given a truck with 1/2 tank of gas. Should be full - especially if previous driver paid a huge gas charge (which I was told he was). Filling half way is a pain and required a 3rd stop for gas that shouldn't have been necessary

glenn B.
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The check engine light came on and I could not get a hold of anyone. The truck was fine, but it still created a lot of anxiety.

Shuki M.
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Customer did not leave a comment.

Daniel M.
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Kim K.
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dennis K.
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They are wonderful people to deal with!

Justin L.
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Abe and Docs does a great job and extremely helpful with all questions.

Kimberly M.
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The gentleman who checked me in both days was wonderful and thorough. I've rented many trucks from UHaul but he was the first to tell me about the tow button that helps increase your gas mileage so I was very appreciative!

Willy M.
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Theses guys always provide great service!

Ilona J.
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Mark is the best! will never go anywhere else while in town.

Crystal A.
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Everything was great the workers were very friendly when picking up the u haul and very helpful.

Kim K.
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Customer did not leave a comment.

rich V.
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James G.
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He was very helpful and covers all the bases. Nothing to improve

Christopher T.
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Customer did not leave a comment.

Ronald D.
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Abe and Doc's is the best. Always friendly helpful and listening to concerns. When I renting a truck in the Fox Valley area for pick up or drop off, I always choose them.

Charles G.
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Very good experience!

quinlan K.
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Customer did not leave a comment.

eric A.
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Mary D.
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Eric A.
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megen O.
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Richard N.
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Michael J.
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Heledd M.
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Friendly and helpful people at this location. Will definitely use again!

Paul T.
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The service was efficient and helpful.

Lawrence S.
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Took over an hour to rent a trailer. Owner was upset that the system wasn't working and kept complaining to me that he didn't have time to do this rental he "needed to be working and making money."

Mike W.
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Customer did not leave a comment.

john G.
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john L.
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staff was friendly helpful and local

Peter T.
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Excellent customer service. Great people at this location.

Timothy G.
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N/A....all was good.

Daniel K.
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Customer did not leave a comment.

Michael H.
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Kyle S.
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sam C.
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Online check-in did not work at all, page kept giving me an error message. The actual pick up location was excellent and service was great but it was trying to check in online beforehand that was terrible.

connie H.
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Friendly service!

William A.
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The auto transport trailer was not connected properly and caused damage to tailgate of the truck I was using to tow a vehicle.

frank S.
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Your web site is not good. Took forever to get confirmation of the trailer I wanted with a suitable pickup location. Your web check-in doesn't work. Kept saying server error 404. The guy at Abe and Docs was great.

Steven T.
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Great experience. I have already told multiple friends to keep this uhual location in mind next time they are looking to rent a truck.

Timothy B.
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Great Customer Service! Will be renting from again!

Aaron M.
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Customer did not leave a comment.

jeff W.
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Great people to do business with.

Deborah H.
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Quick and easy!

Craig C.
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Customer did not leave a comment.

Sean H.
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great guys

Kurt R.
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The owner was very helpful and friendly. I would recommend the location to others and I will use them again.

Jack F.
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Customer did not leave a comment.

rich K.
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Trailer worked great

larry B.
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These guys are THE BEST.

edward F.
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My experience was perfect ! The details were explained very well, the process was very short & the people were very kind fun & friendly. I couldn't ask for a better experience... thank you

Debbie S.
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Customer did not leave a comment.

Sarah K.
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NA

robert O.
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Customer did not leave a comment.

Gary K.
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Dropped of after-hours so did not see a person. But this was the site I was wanting to use. Convenient.

hollie F.
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Customer did not leave a comment.

Kim O.
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Great experience, could not have gone smoother. The person who helped me was friendly and knowledgeable, answered all my questions and told me everything I needed to know to use the uhaul. Highly recommend

Cindy S.
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Customer did not leave a comment.

Ronald D.
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Always get nothing but the best service at Abe and Doc's.

ryan W.
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Customer did not leave a comment.

Paul P.
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I would highly recommend this facility for your UHaul needs! I was walked through the entire process and all my questions were answered. The level of expertise was exceptional.

Mike I.
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Difficult to get into box with key in it. Truck was missing furniture pads I paid for. Had to go to location in Naperville to see if we could get some there.

Lynn R.
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Customer did not leave a comment.

Edward Y.
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Diane U.
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Courtney F.
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Very helpful getting setup. Nice people

Brian T.
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Everything was ready and the agent was very helpful

gary D.
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Customer did not leave a comment.

kyle L.
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Easy Rental. I picked up during business hours, these transactions always seem to be smooth when I pick up a truck when the rental location is open. I would use this location again.

Eric N.
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Customer did not leave a comment.

Adam G.
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Justin T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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