Customer Reviews for Acorn Mini Storage VII

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Acorn Mini Storage VII

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Terry R. on

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The woman working the counter when we picked up did an exceptional job. She spelled everything out for us up front, and she made sure we had what we needed.The truck was clean and ready to go.

lisa C. on

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Agent who helped me at the store level needs some customer service skills .

James G. on

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Customer did not leave a comment.

Russell G. on

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After begging to move my reservation to a closer pick up, my drop off location was adjust to a location away from my house. I didn’t realize it because the name was the same. I called UHaul two days before drop off to see if I could adjust the location back. I was informed they could not because there was a rental immediately after mine even though I wanted to drop the truck off a full day early. Bottom line a dropped off the truck after hours to the correct location and it costs me a $30 Uber. U-Haul is a necessity evil to the moving market. The reservation system is broken and unfortunately the options are limited. I wish Penske was more price competitive. Sometime the cost is worth the quality of the service and product. I feel I need to post this review publicly. I’m a COO for a small corporation and I will use this example often when I speak of quality and customer service.

Christopher W. on

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Cant do better then the service that I received!

DeMann S. on

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Customer did not leave a comment.

Robert D. on

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Truck was ready, fast service, no lines.

Tom W. on

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Customer did not leave a comment.

Jody B. on

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We were running late by 1 1/2 hours. I called manager ahead of time. He called me names and was very rude. When I returned truck and tried to e plain my son got injured he still continue to beret me in front of customers. Very unprofessional. He charged mea. Extra day peneties. I thought that was very unfair considering his behavior

Erin P. on

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Nice and easy.

doug S. on

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Mark was great to work with. Thanks so much!

ashley C. on

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Customer did not leave a comment.

Julie L. on

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I would highly recommend this place. Not only were the rates good but it was convenient because my storage unit was right there also. Plus everyone was very nice and friendly. Thank you

John I. on

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Email night before said truck is reserved. Last minute call letting me know I had to drive to Blaine, MN to pick up truck...put be behind. Please don't tell me you have a truck at a location when you don't. I was offered no compensation for this inconvenience. Your fail should not cost me. Location and people great, policy not so much.

casey P. on

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The dolly had a weak zip tie on it, bumped it after moving a dresser and the zip tie got cut from it. Didnt use the dolly at all, but since the zip tie was cut we were charged. They advertise $30 for the whole thing but we got charged an additional $30 for no reason. The receipt shows "$30 rental rate, $30 rental charge".

jackie S. on

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Brandon W. on

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harry S. on

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Everything was great. Thank you

Christine K. on

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Maxim K. on

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Jeff S. on

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I was charge for the two wheeler but did not use it it fell donw whem i was taking a corner it must have been loose. And when it fell it brike the tab

John L. on

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Better than a U-haul only location, less than 2 miles away

kara L. on

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Customer did not leave a comment.

Gary C. on

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overall good experience

Hazel D. on

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Everything is wonderful.

Jacob W. on

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Customer did not leave a comment.

Paul L. on

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Good customer service. Went out to the vehicle to explain everything. I'd use them again.

Glenn C. on

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Shannon H. on

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Well I called to learn about renting a uhaul from a store they didn't have an available truck at that location so I had to travel further to rent one and was charged for the extra mileage and gas which I felt was unfair considering the store which I enquired had big signs saying hauls for rent.

Alan M. on

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the gentleman that waited on me was very helpful and knowledgeable .

Dave J. on

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I attempted to use the app to pick the truck up and it was a shit show. Absolutely horrible. The person working at the location was FANTASTIC at helping us just do it inside.

john H. on

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Customer did not leave a comment.