Customer Reviews for Ali Babas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ali Babas

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corissa L. on

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Customer did not leave a comment.

PATRICIA J. on

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I don't like that I was charged for an extra day just because I was an hour late returning. It was raining and delayed my move.

Dominic O. on

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This drop off location told me about the extra fees that I was being charged for over milage! I did a u haul transfer and not all details were explained at all. This created a horrible experience with your company! I will never use your company for my moving.

Roger A. on

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Not the fault of the Pick Up location. When reserved the truck, also reserved furniture pads and a furniture dolly. When the Pickup location got changed the dolly and pads were removed from the invoice? THAT SHOULD NEVER EVER EVER HAPPEN. If someone reserves such equipment, THEY HAVE A REASON FOR IT. If for some reason it does happen, the customer SHOULD BE NOTIFIED IN ADVANCE, NOT AT TRUCK PICKUP. We needed that equipment. It was not provided despite being reserved prior to the pickup location being changed by UHaul.

Sashkya N. on

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ernie S. on

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Douglas H. on

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Michelle S. on

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This location never had my hand truck or blankets delivered to them for my rental like i had booked. They don't stock them. You need to remove anything a location does not stock. My move took 12 hours because no hand truck.

Yosdany L. on

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Best Service very friendly love the environment

Melvin H. on

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The online reservation was easy. However, the pick up was worrying. It was my first time using uhaul and did not know how the pick up worked so I entered the store of the location where the truck was at after locating it in the parking lot. The lady working at the store went on to say “this is my only truck and you can’t take it because I have my own personal client coming to use it later so whatever uhaul did doesn’t matter here you can’t take it”. I showed her again my reservation and she again said “I know but you are not taking it my own client has it reserved via me so your reservation here doesn’t matter”. I immediately called uhaul and explained the situation, they solved it by explaining the online pick up process and told to call back if I have any more problems. I was able to pick up my truck, however it worried me how the lady at the store had her own reservations on the side and how she is handling this process. It all looked pretty suspicious and sneaky to me. Even with a reservation from the official uhaul website she was not wanting me to take the truck and even got kind of on the defensive mentioning her adult grown children later on as a threat. I believe this pick up spot should be taking out of the uhaul service as it doesn’t seem that the location is very honest and is taking advantage of uhaul customers by not allowing them to take the truck when having an official reservation. I was able to take mine, but you gotta wonder how many people have been miss-led by the people working at the pick up location and left without their truck.

Roger W. on

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Fast and courteous service, clean equipment

Kevin B. on

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no parking few employees

Tameika N. on

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Great customer service

Bernie H. on

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Diane G. on

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alex K. on

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This location cashes checks as well. I was pushed out the way by a different customer so they could cash their check

salvatore L. on

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Darleen M. on

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BRADLEY G. on

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Patricia V. on

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michael K. on

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The operator here was very professional and the equipment was clean. I was only here a few minutes. They were fast and attentive to me.

Louie T. on

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Place was unprofessional and feared for my personal well being. Waited over 45 minutes to get checked out and did not get an agreement due to computer problems.

Ken F. on

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I reserved truck a week ahead of time in an area near my house but then day before I needed the truck I was told I had to pick it up some 8-10 miles away in a very poor neighbor hood-they actually were selling brass knuckles at this location. This extra mileage put me over the 67 miles they allowed. The people that assisted me were helpful.

WENDY W. on

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Ed C. on

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Laquita H. on

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Bruce A. on

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LESLIE M. on

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