Open the shop on time.
Hai N.
Customer Reviews for Anaheim Postal Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Keep doing what you're doing. Friendly service and great equipment!
Daniel K.Quick & easy process. Friendly too.
lily T.One of the best experiences in rental business.
MERDAD B.Owner and manager of UHaul is excellent. Omar is amazing. Definitely coming back here and not the Santa Ana location on Harbor. The Santa Ana location gave me a reservation but when I showed up told me that the truck was broken. When was I supposed to be notified. Horrible. But this Anaheim location when they said they have a truck they have it. Thanks Omar. Don't ever go to the Santa Ana harbor location.
Jericho A.The dolly and the blankets were not in the Truck when I picked the truck up with the app. I had to return later to get them. The app worked very poorly. I had to redo some steps 5-6 times before they worked.
CLAUDE S.friendly staff
regina G.There was a tire issue however the employee made sure and addressed the issue.
Jason L.My reservation for the vehicle was at 8am and the shop did not open till 11am. They allowed me to have the vehicle for longer because of the inconvenience, but I wish it wasn't listed as available at 8am to begin with. It messed up my schedule. Also, I did not sign up for the $14 insurance and I was charged for it anyway. Also, the vehicle was in bad shape, not clean, and I'm pretty sure it needed a service repair because the engine was making a loud noise that seemed dangerous
Sarah P.Good customer service
jeremy A.The employee at this location was extremely because of Prem Kumari and gave us a some what dirty van then said he was going to charge my son after his use. F this location! Will not return!
Jayden G.It was easy as pie. I was content with the deal. No complaints. Salesperson was VERY competent in providing the truck rental and in checking me out at the time I returned the truck. Good Job!
Jerry H.The back end of the pickup was filled with trash and pillows. Someone has been sleeping in the back end. I had to climb and clean it out before using it which was not good. Otherwise, the pickup was in good working order, but should have been cleaned before hand.
EDWIN S.Good service thank you
john H.Murad was really kind!
Judy T.was NOT happy about being charged for 1.7 gallons of gas on the vehicle when I drove only eight (8) miles. No vehicle that size gets that poor of a gas mileage. Other than that I was very satisfied with the company.
Marlon B.Too far from current location, & charged the extra mileage to pickup required equipment.
Trung D.I always reguarded Uhaul as a #1 company
Rosie D.Very professional.
David J.Nothing for me he is a customer service help me fast
Silvia S.Very nice staff and flexible
Long T.Everything was excellent! Thank you!
John C.Excellent service. Very courteous and followed up With me throughout the transaction. Would definitely recommend this location and plan to return next weekend
Mark D.Excellent customer service thank you!!
Samuel K.This location was great. Omar was
Brandon H.Great customer service
ZEYAD Z.Very pleased with the courtesy and great customer service. Highly recommend 👌.
rossie P.Quick and easy, thank you!
Michelle T.👍
Benjamin R.The service was fast, friendly and professional.
Curtis M.This was a very cool older gentleman and has experience in sales and service .
Damian B.Excellent customer service thank you
Samuel K.The service at this location was awesome! Very friendly, professional, quick and efficient. Definitely recommend to others.
CHRISTOPHER F.Keep up the good work
William R.Customer service was really good friendly and helpful truck was almost new, only 4000 miles Very nice to drive thanks u haul for a great experience
RAMON G.Nothings at all ,excellent customer service professional staff thank you!
najeh I.You rock! Always friendly and efficient. Thank You!
Michael W.Kind and great customer service.
David C.I gave my credit card information but my kids had to pay because they were the ones picking up truck. It would have been appreciated if I was told at time of reservation & not have to through e-mail later
Colleen G.check in took 25 minutes
Vania T.They overcharged me. Don't rent from here
Meiying C.Customer service was very great and I will always recommend this location.
Raul R.Everything went smoothly.
CLAUDE S.The location service was great! What wasnt great was u-haul called me to change pick up locations. She said it was just down the street but it took me an hour to get to. Didnt appreciate that at all.
Lisa S.The agent went extra beyond to help me and facilitate. He made my move so smooth. Thank you Omar
Dawit O.Very smooth rental. Staff was very courteous. Busy location.
Jo Ann H.The owner of the facility is a gentleman. Very kind and helpful. Much appreciated. Please recognize him.
Christian E.Awesome, friendly, honest and reliable dealer.
Michael W.You guys are doing great thank you so much
KARLA S.Check tire pressures would be nice
Tony O.Make sure the vehicles are maintained like alignments the van I was driving it was very out of alignment very difficult to drive kept pulling to the left. But it was clean on the inside but needed a car wash. Other then that I was very happy with the service I recieved. Thank you very much. The man who rented me the van was very nice he made sure I recieved the best deal. Checking in and out was a pleasure. Please let him know he's doing his job up and beyond his job title.i again thank you very much. P.S. I have used uhaul for the since 1979 and have always recueved good customer service keep up the good work😊
VALERI F.I can now cross off renting and driving a Uhaul truck from my bucket list. Great experience from reservation, to check in, to return. Thank you to the very helpful gentleman at my local Uhaul store...we'll be back!
DAWN M.Thank you you guys always available for truck renting and all the moving stuff thank you
DORINEL G.Everything was great. The owner was very easy to work with.
Sung L.Very friendly and great customer experience
woldeab S.Cab and cargo area had not been swept or vacuumed and there was cat/dog hair on seats, in cargo area as well as paper
Michelle W.Both clerks left me standing at the register for 5 minutes without acknowledging me. When someone walked back in I let him know what had happened. He apologized and when on of the men that left me there without a word came back with his soda the first man proceeded to tell him it's a rough day with customers complaining while I was standing there. Also we had to put air in one tire at another location because it was loosing air as we drove and the tire pressure light was on and so was another warning light that we were told to ignore.
Michelle W.You did great
ALMA O.