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amit patel
Customer Reviews for Anaheim Postal Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dude running the show was great
Blake ByrnesImprove the online check-in process. I received confirmation that it was received but when I to get my rental, the form still had to be completed.
Pearl MccaffreyI'm happy with it
ASHRAF SHANTII cannot imagine anything more. Truck was clean and running excellent. They had the extra equipment I needed to help the move. Service was helpful. Have used this office before and will continue to rent from this Location
Mary GoldmannThere was literally a crack pipe left in the haul when we got it. I have pictures if you need them. We cleaned it out and threw it away, but I think the haul should've been inspected before giving it to another person.
Kayla HeadlundYou're doing well! Keep it up!
ELLISTON SAINT THOMASI was recommended by my granddaughter there were no issues glad to have rented the truck from you . We will definitely recommend your company.
Cynthia MedaAll was perfect
KHALID ABUEIDVvbvb
Juan CastroBest customer service. Very polite manner
HAILE TIGISTMurad and omar provided excellent customer Service.
Oscar NegreteCar condition and cleaning is not satisfied ~
Bora KimVery smooth and quick process
Miguel PrietoThe guy in charge when I return the equipment said everything was okay I gave him the lock and then calls me saying i didn’t return the called poor service rude customer service.
LIZBETH CELESTINOThey were very nice and helpful
Veronica PackardFuel was low compared to the docs that was given to me.
MILLARD PASTRANAEverything was perfect 👍 friendly knowledgeable customer service. Truck ran perfect and clean .
TINA BUONANNOOpen the shop on time.
Hai NguyenKeep doing what you're doing. Friendly service and great equipment!
Daniel KimQuick & easy process. Friendly too.
lily tafollaOne of the best experiences in rental business.
MERDAD BADIEIOwner and manager of UHaul is excellent. Omar is amazing. Definitely coming back here and not the Santa Ana location on Harbor. The Santa Ana location gave me a reservation but when I showed up told me that the truck was broken. When was I supposed to be notified. Horrible. But this Anaheim location when they said they have a truck they have it. Thanks Omar. Don’t ever go to the Santa Ana harbor location.
Jericho AlmiranezThe dolly and the blankets were not in the Truck when I picked the truck up with the app. I had to return later to get them. The app worked very poorly. I had to redo some steps 5-6 times before they worked.
CLAUDE SANSfriendly staff
regina garciaThere was a tire issue however the employee made sure and addressed the issue.
Jason LuceroMy reservation for the vehicle was at 8am and the shop did not open till 11am. They allowed me to have the vehicle for longer because of the inconvenience, but I wish it wasn't listed as available at 8am to begin with. It messed up my schedule. Also, I did not sign up for the $14 insurance and I was charged for it anyway. Also, the vehicle was in bad shape, not clean, and I'm pretty sure it needed a service repair because the engine was making a loud noise that seemed dangerous
Sarah PerezGood customer service
jeremy avenandoThe employee at this location was extremely because of Prem Kumari and gave us a some what dirty van then said he was going to charge my son after his use. F this location! Will not return!
Jayden GallegosIt was easy as pie. I was content with the deal. No complaints. Salesperson was VERY competent in providing the truck rental and in checking me out at the time I returned the truck. Good Job!
Jerry HessenThe back end of the pickup was filled with trash and pillows. Someone has been sleeping in the back end. I had to climb and clean it out before using it which was not good. Otherwise, the pickup was in good working order, but should have been cleaned before hand.
EDWIN SELLGood service thank you
john haileMurad was really kind!
Judy Trinhwas NOT happy about being charged for 1.7 gallons of gas on the vehicle when I drove only eight (8) miles. No vehicle that size gets that poor of a gas mileage. Other than that I was very satisfied with the company.
Marlon BrennanToo far from current location, & charged the extra mileage to pickup required equipment.
Trung DangI always reguarded Uhaul as a #1 company
Rosie DiazVery professional.
David JohnsonNothing for me he is a customer service help me fast
Silvia SalazarVery nice staff and flexible
Long TruongEverything was excellent! Thank you!
John CoxExcellent service. Very courteous and followed up With me throughout the transaction. Would definitely recommend this location and plan to return next weekend
Mark DubeyExcellent customer service thank you!!
Samuel KifleThis location was great. Omar was
Brandon HellerudGreat customer service
ZEYAD ZAIDVery pleased with the courtesy and great customer service. Highly recommend 👌.
rossie pereZQuick and easy, thank you!
Michelle Truong👍
Benjamin RamosThe service was fast, friendly and professional.
Curtis MartinssonThis was a very cool older gentleman and has experience in sales and service .
Damian BoisExcellent customer service thank you
Samuel KifleThe service at this location was awesome! Very friendly, professional, quick and efficient. Definitely recommend to others.
CHRISTOPHER FLICKINGERKeep up the good work
William RosaCustomer service was really good friendly and helpful truck was almost new, only 4000 miles Very nice to drive thanks u haul for a great experience
RAMON GUTIERREZNothings at all ,excellent customer service professional staff thank you!
najeh IHMUDYou rock! Always friendly and efficient. Thank You!
Michael WestbrookKind and great customer service.
David CollinsI gave my credit card information but my kids had to pay because they were the ones picking up truck. It would have been appreciated if I was told at time of reservation & not have to through e-mail later
Colleen Grahamcheck in took 25 minutes
Vania TovarThey overcharged me. Don't rent from here
Meiying CroddyCustomer service was very great and I will always recommend this location.
Raul RodriguezEverything went smoothly.
CLAUDE SANSThe location service was great! What wasnt great was u-haul called me to change pick up locations. She said it was just down the street but it took me an hour to get to. Didnt appreciate that at all.
Lisa SternThe agent went extra beyond to help me and facilitate. He made my move so smooth. Thank you Omar
Dawit OkbaabVery smooth rental. Staff was very courteous. Busy location.
Jo Ann HillThe owner of the facility is a gentleman. Very kind and helpful. Much appreciated. Please recognize him.
Christian Ergueta