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LANIECIA B | Overall ExperienceCustomer Reviews for Argyle Forest Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The facility is great, I know prices are set. If my 5x10 had been cheaper I would have kept it. I had a 10x20 and down sized. The place a nice, clean and they are there to help in any way!
Jacque H | Overall ExperienceI had a parking lot spot in the back. I was told when I rented it in July that they were working on getting gravel in and taking care of leveling it off back there so you want in the mud hole I left because I’m still in a mud hole, my trailer has been sitting in the water and the service sucked so no I would not recommend your friggin facility to anybody else.!
Neville H | Overall ExperienceI was a customer at this storage facility over 10 years and really never had a problem there until recently. Over a 10 year period our rent from $110 to $213. In the last year we had piles of dirt show up on the floor next to the outside wall our boxes, I'm not sure what caused that, and our unit was broken into and ransacked. They did not steal anything that we know of probably because the stuff we own was big, not jewelry, money, or small items that are easily pawned, We are pretty sure it was a couple of the numerous homeless people that moved into that area and are begging on the street corners of Blanding Blvd. We seen a few of them walking through the complex one night as we were leaving. The complex has cameras around the outside but the inside is not monitored as far as we know. A couple of good things about this place is that you can access your unit 24/7 and all the units are ground level.
RUSSELL M | Overall ExperienceNo comment.
Eric S | Overall ExperienceI spoke with Dana during my initial visit. He was very helpful while setting up my account. However, he did not explain that the company would require me to pay double the initial amount if I didn’t have my items out by the 3rd month. As all businesses are in business to make money - it is UTTER GREED to charge almost $400 for rental space. This market needs to be regulated!! I will use a POD if or when I am in need of storage space again.
Beverly H | Overall ExperienceExtremely helpful staff.
Pamela J | Overall ExperienceI used the climate controlled section for items that needed to be kept in good condition.This is an excellent facility that I had used for years with zero issues.I would highly recommend .
Christopher M | Overall ExperienceEverything was smooth from signing the paper work and putting everything in storage thank you
evette m | ReservationSuch pleasant, friendly staff. Clean facility. I would use again. Thanks!
Sherry L | Overall ExperienceThe people we run this are amazing people!!!
Maurice R | Overall ExperienceThis unit has an excellent price for the space. The staff is very friendly, polite, and professional. I would definitely use this storage again and also recommend it to others.
Adrian W | Overall ExperienceWhat a great storage experience. The lady that works in the office was such a pleasure and when I called she already knew how I was. I have had my belongings stored here for about 3 years and they the experience stayed the same. I was quite sad leaving there.
Kyle M | Overall ExperienceGreat price and unit, we had no problems here, friendly staff with easy to work work policies. 10/10
Brittany R | Overall ExperienceThe office manager was awesome ! Very helpful in answering all my questions.
Marlon C | Overall ExperienceBest experience ever!!!! People in the office were so nice and so friendly. Never had any problems and I will be forever grateful for the amazing experience I had here. Thank you.
Sabrina D | Overall ExperienceVery knowledgeable and professional staff. Friendly and courteous every time we had contact with them. Easy to access our unit anytime day or night. Very safe!
Stephen B | Overall ExperienceRent for the unit was higher than average
Dustin W | Overall ExperienceThank you! I would highly recommend this facility to friends and family!!
kelli n | Overall ExperienceThankyou ....Gooo Dawgs!!! WHOOF WHOOF WHOOF!!!
Rachel O | Overall ExperienceDana is very professional and thorough. Was very helpful, even personally escorting me to our new unit on his “golf cart limousine”👍 First Class operation that we will wholeheartedly recommend to all our friends & family!
Stephen P | Overall ExperienceThis was a pleasant experience the staff was professional and courteous.
Mark S | Overall ExperienceNicely accommodating, thank you! I'll see you again if I have future storage needs!
Wendy B | Overall ExperienceMost of the staff are courteous But just like every business you always have that one bad apple.
Kingsley L | Overall ExperienceParking area very dirty and also no save do to holes in the area. I will not recommend this place at all.
Isael M | Overall ExperienceVery nice staff in the office. Units are nice and clean. Very nice place. Security on duty at all times.
Yolanda M | Overall ExperienceNice place
Mitchell C | Overall ExperienceEnjoyed my experience. Staff was very helpful.
Tanganetha M | Overall ExperienceFront dress staff made my day. She was calm and accommodating. The guy took me in the buggy to the storage unit it was so cool to ride in the buggy. Overall great experience. I will use them again. Thank you
Krystal G | Overall ExperienceOutstanding helper in the office! Not certain but believe his name is Dana... Very courteous, professional, friendly!
Stephen B | Overall ExperienceGlad we selected this storage facility, where we kept our temperature controlled unit for more than 10 years. The place was always clean and well maintained. Always felt safe when we went there. Staff friendly and helpful. We’re going to miss it but recently retired and downsizing now!
PAULINE A | Overall ExperienceI have used this facility several times over the years since they opened when I needed extra secure storage space and have never been disappointed!! I would highly recommend this facility!
Fran K | Overall ExperienceVery friendly, helpful folks. May want to consider adding small ramps to the door ways of the controlled climate building A. The step isn’t big, but when maneuvering a loaded dolly, it can get old.
Wayne J | Overall ExperienceThe people at the facility were super nice. Whoever they report to was clearly not suited for customer service nor did they have any management skills. My spot was getting muddy during some rain, and I asked the people on site if they put rock down to maintain the boat/rv storage in the back. They said that I was responsible for maintaining my space. I told them about how my boat and jet ski trailers sunk several inches into the mud due to rain, and asked if they had any plans to add rocks to prevent that. They said no. So, I did it myself, and let them know I got rid of the weeds, bought some rock/gravel and laid it in my space. They seemed appreciative, and I asked if I could get some sort of credit to my account for doing so since it cost me about $180, and a few days of my time to do it. They said they would ask their manager. I got an email from the manager reprimanding me for what I had done. The fact is I shouldn’t have to do any improvements. The moment I reported my stuff sinking into the mud the manager should have come up with a solution to address that. After I read the scathing email I decided it was time to move on. I will NEVER come back nor recommend Argyle Forest Storage.
ABDUL E | Overall ExperienceI only moved out due to not needing the space anymore.
CRAIG P | Overall ExperienceArgyle self storage is a no brainer for anyone looking to store excess stuff! Would absolutely use them again.
Steve B | Overall ExperienceMy experience was wonderful. The staff was super friendly and helpful.
James T | Overall ExperienceIt was a great experience and the staff is super friendly.
James T | Overall ExperienceVery very nice staff excellent Customer service I would definitely come back to this place Very nice people.
Julio M | Overall ExperienceThe greatest price, the greatest service, and the greatest experience. If I need storage again, I’d go to Argyle Forest Self Storage.
WILBERT E | Overall ExperienceMelanie is always helpful and and kind hearted. She's been supportive and understanding while I walk through a difficult time and is very much appreciated .
Keri S | Overall ExperienceFolks, top shelf service. Very accommodating and helpful. Staff exceptionally kind and neighborly. Would and will recommend the business to all.
Pete G | Overall ExperienceVery friendly staff, easy move in and move out.
Vivian C | Overall ExperienceThank you for all the help and the secure facility We will be back as we need additional storage needs in the future
Joseph P | Overall ExperienceDelightful folks.
Sharon S | Overall ExperienceHad a great time renting from them
Regina T | Overall Experiencevery happy
Peggy J | Overall ExperienceI didn't have any complaints
Tyrone J | Overall ExperienceWe are not like this storage, lot of ant on my boat, no grass maintenance, all around boat was very high grass. Request change unit. Wathing for long time, told many time not fix it, no wather to clean the boat, very unsatisfied. I will not recommend this storage to not one.
Grace M | Overall ExperienceThis is the second time of using your storage, thank you for helping me with the trying times I went through. Thank you again Jerry
Gerald K | Overall ExperienceThank you for all your help in my time of stress. Weekend guy could be more friendly, always condescending.
Keri S | Overall ExperienceNo complaints and i would recommend everyone to use argyle forest self storage! Very friendly staff as well... Thank you!
Liberty W | Overall ExperienceThe staff was warm, professional and very helpful. They made everything simple and easy for the customers. They answered all questions and the customers were left with a feeling that they would provide a safe environment for your items, I would be proud to recommend this facility to anyone.
Jo A | Overall ExperienceI rented space C176 from this facility. This is the 2nd space I rented from this facility. The manager is always personable and pleasant.
Veda E | ReservationAmiable staff and clean facility.
Donna H | Reservationsince moving to Jacksonville I have rented space from argyle forest storage off and on over the years I have always had very good service with my stay I would certainly tell my friends. .
MARIA T | Overall ExperienceNo comment
RAYMOND L | Overall ExperienceMy storage unit was very convenient for me the staff was very friendly.Upon my removal of furniture unit was free of bugs. No rodent .Which is something you always worry about . would use again.
paula m | Overall ExperienceWonderful staff
Duane M | Overall ExperienceI really enjoyed my time with you. Also liked the emails saying when I need to make my payments
DUANE D | Overall ExperienceEverything was perfect
Robert O | Overall Experience.
Shawna H | Overall ExperienceGreat customer service.
Cedric G | ReservationI’ve used your storage twice now. I hope I don’t have to use storage again but if I do I’ll use you all again. Thanks again.
ROBERT H | Overall ExperienceI just moved in...not out.
Ronald N | Overall ExperienceDidn’t have the unit I reserved available. Then said I would have to pay (had a month free with purchase of U-Haul product), and they have nothing to do with what U-Haul puts on their site. don’t come
Louis p | ReservationNice and well run facility we had no problems at all enjoyed the entire time that my stuff was there thank you very much
Richard D | Overall ExperienceYou pay in advance and each month. When you leave right after the payment is made, you are not refunded the amount not used. I think that is ripping a person off for paying for time not used.
jerry b | Overall ExperienceGood experience
Philip S | Overall ExperienceThis was the 2nd time I used Argyle Storage. I was 100% satisfied. Thank you for everything. A Krepley
CHRISTOPHER K | Overall ExperienceMet my needs quite well.
CHRIS W | Overall ExperienceThe moving in/move out process was a breeze and really helped take a lot of stress off of my plate.
MIKAYLA S | Overall ExperienceMoved in , no problems. Excellent customer service at desk.
ROBERT N | ReservationVery clean and well run facility. The gentleman checking us in was very helpful and accommodating, made sure we understood everything and made us feel welcome.
LEVETA R | First ImpressionsAiden and Mary Lou are the best!
ELISSA L | First ImpressionsFriendly staff. Quick service.
AMY L | First ImpressionsIt was nice and clean.
Privacy R | First ImpressionsManager was very helpful in ensuring I rented the correct size storage facility, even though my check-in time was for a previous day..
Privacy R | First ImpressionsAn excellent experience! Extremely helpful! Accomdating, clean!
Privacy R | First ImpressionsEasy set up and quick registration. Unit was clean and grounds were as well. Facility seems secure. My only complaint was I thought I was getting a free month. Not the case.
Privacy R | First ImpressionsThe Site Manager`s were friendly and gave great customer service!
Privacy R | First ImpressionsNo complaints.
Privacy R | First ImpressionsGreat facility. Managers are always friendly and go beyond to help.
Privacy R | First ImpressionsWe went to see the space and was told by Evon that there were no spaces available even after we reserved it online.
Privacy R | First ImpressionsClean and secure with 24 hr access. Only problem I had was the unit I had reserved and confirmed was not available, but they gave me a discount on the next size up.
Privacy R | First ImpressionsExcellent Facility. Good prices, friendly respectful managers. Clean property and rooms. Safe area with alarms, cameras, controlled 24 hour access Police frequently patrol the parking area.
Privacy R | First Impressions