Customer Reviews for Auto Embassy

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Auto Embassy

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Michael W. on

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Maurice goes above and beyond to take care of his customers.

Timothy R. on

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Nothing

Caleb D. on

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The trailer I rented was at a different location than where I ordered from so I had to go to a second Uhaul further away. After arriving there I was notified they do not have balls for the trailers (which I requested for online). Then I had to leave Uhaul for a second time to go buy one somewhere else. However despite these issues Maurice Doughty was awesome help!

Dana M. on

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Customer did not leave a comment.

John M. on

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Just keep up the good work.

Louis H. on

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Reed B. on

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rebecca D. on

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Ronald C. on

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Michael B. on

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The gentleman who helped us was friendly and professional. When we dropped the truck off, the person there was impressed with how well maintained the equipment was.

Mike N. on

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Customer did not leave a comment.

Jennifer B. on

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There were a lot of things wrong with the truck I rented. The driver side mirror was loose, and I had to adjust it MANY times! Which is terrifying since being able to see cars coming up on your sidein a truck that size is almost impossible already. The AC in the truck worked but when I turned it off all the heat from the engine was piped up through the front council and was blowing on my feet the whole time. It wasn't just warm it was really hot! I had to pull over twice to give my feet a break :( And not that this is something wrong, but the guy at the location did not mention the "towing" or "hauling" button. The truck ran like utter crap for the first 45 minutes until I figured out the button. Which was also very scary since I was on the freeway. Overall I was kot really happy with the truck and probs won't be doing uhaul again.

Shashana A. on

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The U-Haul guy was very helpful and knowledgeable great service

theresa F. on

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Joe H. on

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Great experience. Could not be improved.

Reynaldo G. on

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Needs additional lighting especially when returning equipment during dark hours. Needs to provide courtesy/self-service tire air pressure service check of your tires prior to your departure.

Michael W. on

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Maurice goes above and beyond to take care of his customers. I love renting from him.

Lisa B. on

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David B. on

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I don’t remember the name of the man who helped me, but the whole thing was a very nice experience. Friendly, professional, knowledgeable, and helpful. Two thumbs up!

Christopher F. on

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Customer did not leave a comment.

Charles L. on

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Everything was great. The gentleman who was there (mornings of 8/7 and 8/8) was very nice and made sure everything was just right. Give him a raise!

Juanita L. on

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Staff extremely informative, helpful and expedient. The check out process was so easy. Great location and zero stress.

Jennifer J. on

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Customer did not leave a comment.

THOR N. on

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The location was easy to find. I can back a trailer well. A parking location/spot in the lot might be harder for a person who cannot back a trailer to find.

Coralyn F. on

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Patricia H. on

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Gentleman was kind and courteous. Great attitude. Enjoyed working with him on renting my uhaul.

Jeff B. on

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Max O. on

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Josef B. on

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The representative was very nice. Definitely would recommend this place as well.

Jeff L. on

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Matthew C. on

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This is NOT where I had arranged to pick this up. And the local dealer with whom we were dealing from the original location we desired was incompetent.

Kenneth J. on

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Customer did not leave a comment.