Brianna made a hard situation better, & has really taken care of me. Thank you.STEVE F.
Customer Reviews for Belen & Star Fuel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner is friendly! And very knowledgeable she can move a truck and trailer around the lot like nobody's business helpful and getting you on the road and checkIng you. Back . The trucks are new and very fuel efficient and handle very well.JAMES M.
Lower the mileage cost per mile to.... $.70 a mile seeing as gas prices are going up. because we have to fill the vehicle back up... At today's gas pricesSTEVEN G.
Happy with everything, will rent again.HEIKE R.
Customer did not leave a comment.GERALD B.
Customer did not leave a comment.MONICA REE B.
Customer did not leave a comment.CRAIG M.
Customer did not leave a comment.ABBY L.
The lady in Ash Fork did an excellent job thank youJerry M.
Customer did not leave a comment.Michael B.
Professional and quickRande L.
Customer did not leave a comment.FREDRICK A.
if you do not require supplies its ok I had to drive 50 miles to get a new pin and ratchet straps that the 800 number assured me would be there. so my trip had an extra 100 plus miles because the 800 number wanted to make a reservation. do not trust what they tell you on the phone.TIMOTHY M.
It's unfortunate that i don't get a chance to evaluate my entire experience. It would be inappropriate to take out my frustration on this location. This location was very helpful, super friendly and very kind. I was originally suppose to rent in Henderson, NV. I appreciate the reduction and additional miles; but lost time; many hours is thought to make up. It's actually unacceptable that I had to travel hours out of my way to get a truck because the location in Nevada re-rented it. Simple things like this shouldn't happen and avoidable at all costs. Appears that poor communication is the underlying issue and it's unfortunate that it occurs in this day and age.ERIC S.
Customer did not leave a comment.THOMAS S.
Customer did not leave a comment.Alvin S.
Customer did not leave a comment.JENNIFER MARIE G.
Customer did not leave a comment.Michelle T.
Customer did not leave a comment.DAVID D.
I'm still waiting for my complaint to be addressed and my refund for the trailer change.MONICA REE B.
Customer did not leave a comment.JOELLE D.
Customer did not leave a comment.robert M.
Customer did not leave a comment.HARRY B.
Brianna was very friendly, patient and helpful! She was courteous to her customers and took care of all in a timely manner. I recommend this location to anyone needing help moving. I give Brianna A+ for customer service!!Regina V.
Customer did not leave a comment.RAY C.
Customer did not leave a comment.Al F.
Customer did not leave a comment.CHERYL H.
Customer did not leave a comment.Brian G.
Customer service was excellent. Ashfork was an hour away to pick up although it was worth having a truck to get things moved in time.JAMES F.
Customer did not leave a comment.Kathryn C.
Customer did not leave a comment.Earl G.
We reserved our uhaul way ahead of time but when we went to pick up at our original location they didn't have it. We had to drive an additional 2 hours to get a smaller sized uhaul, which caused us not to have room for all of our things.Austin P.
Customer did not leave a comment.Marco G.
Customer did not leave a comment.Kevin S.
Customer did not leave a comment.MICHAEL D.
Awesome service... A+Curtis R.
the truck performed well and the service was very goodSusan F.
Would not listen to my problem rush me out! I had to unhook everything my self!ALVIN P.
Very friendly and knowledgeable. Will recomend and use again.Heike R.
Customer did not leave a comment.Michael W.
Reservations screwed up. Rented me a non existent trailer. Quoted $18. Paid $55. Took 2 hours just to rent a trailer for 1 day. Awful experienceRussell B.
Very nice customer service!Maria S.
The day I was to pick-up the trailer and leave the attendant closed her store an hour early, and left me hanging. I had to post phone my trip till the following day.Larry G.
Customer did not leave a comment.regina G.
Excelent service was in and out friendly customer service equipment was up to par and reasonable priceDonna C.
I did not pick up at this location. My pick up location was in Ashfork, AZ.Kathryn Sue L.
Was told to drop off at this location. They had no paper work on me.Phil B.
Customer did not leave a comment.James M.