Customer Reviews for Big Box Bargains

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Big Box Bargains

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Rebekah H.
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The process for obtaining the truck and turning the truck in were seamless and easy to do.

Kirk P.
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I believe this location was co-located with Big Box. Area was not organized. Although the rep was nice.

Michael R.
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The van provided was disgusting had cigarette ashes, a quarter tank of gas, an open bottle of vodka in the passenger door, a cigarette but in the rear. The check in took 15-20 minutes and only one staff member available to do it by shouting for them.

Terry M.
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Customer did not leave a comment.

Maryann L.
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Customer did not leave a comment.

IKEAM R.
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I went over 1 mile and was charged 58 dollars will never again go to this location

Barney B.
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Don't changed the appointment time an hour and 15 minutes after 30 minutes of me trying to pick up the truck using the share truck feature, and then try to tell me it is due back by the time it would originally be if it was picked up at its original time. I am quite pissed at this and will be leaving bad reviews where I can

JOSE D.
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Customer did not leave a comment.

Jennifer K.
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This location is a furniture store; I was originally scheduled to pick up at another location a mile or so away but they called and said no truck was available and I gave them two weeks notice. However, the representative at the store was not there, I had to call and he was in a traffic jam. Had to wait 30 mins. Late kick-off for me.

CHRISTOPHER F.
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Nothing, you're awesome!

IVONNE G.
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Customer did not leave a comment.

david H.
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1 improvement would be, disabled veteran discounts

FREDERICK G.
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Customer did not leave a comment.

JONI M.
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They charged me for some fuel that it was not in the truck when I got it

MARY F.
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Fantastic customer service! Martin was the best!

Brian H.
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Customer did not leave a comment.

Adria J.
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Customer did not leave a comment.

Amanda V.
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Customer did not leave a comment.

Angel R.
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Customer did not leave a comment.

Steven R.
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personnel was scrutinizing every little scratch and ding on truck in attempt to try to blame fault on me for pre existing insignificant blemishes and also attempted to charge for the extra miles that occurred for picking up at Grant rd location vs green valley my original online choice close to my home.

Luis R.
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Quick and fast also very friendly

David G.
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Customer did not leave a comment.

David N.
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Being able to use the app to pick up the truck before the store opened saved me a lot of time. I am really happy that I was able to do that. This store was really great at communicating with me as well. Martin does a great job.

Drucila M.
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Friendly

MARIA P.
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Customer did not leave a comment.

Veronica A.
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Perfecto, buen servicio.

Sherry C.
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Being even more nicer

JAMES F.
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I had good customer service and will let others know. Thank you

Patricia T.
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Customer did not leave a comment.

CORRINE D.
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I Would Recommend Very Professional And Also Have Beautiful High Quality Furniture For Sale

Casey V.
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Customer did not leave a comment.

ganzalo L.
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I got charged for an extra day when I shouldn't have and U Haul Representative didn't know what to do to fix it. After waiting for too long I just decided to pay the extra 30 bucks. Horrible experience.

Rob S.
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The regular Uhaul store I use didn't have a one way trailer this time.I had to go into a very dirty furniture store I did not fill safe than had to go look in the back of the wear house to find the right man to help. After spending 40min. Watching him poke his own lap top he could not figure out what he needed to do. So he call a man named Felix and spoke Spanish so I could not under stand. After all that he took my card and said your ready. I ask who was hooking up trailer he said you I guess .i would have to charge you $20.00 dollars to hook it up for you. The whole process was very uncomfortable and it is my hoe you fix this very unprofessional and if this is what's next for Uhaul it will be the last time.

DOYLE M.
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Customer did not leave a comment.

Martin F.
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Having a receipt with the amount of money that customer has payed for the service would be great. Not just having a receipt with 0.00 everywhere.

No reviews have been submitted for this location.

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