Customer Reviews for Biggins Small Engine Repair
(U-Haul Neighborhood Dealer)

203 reviews

1135 Wapakoneta Ave   Sidney, OH 45365

(419) 347-1252

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(419) 347-1252

1135 Wapakoneta Ave
Sidney, OH 45365

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

No where to park junk sitting all over very undesirable place to have a U-Haul location.

Vincent T. 
Rating:
5.0

Awesome customer service!!!

Hope H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
3.0

Customer did not leave a comment.

Alexis D. 
Rating:
4.0

Customer did not leave a comment.

Melanie T. 
Rating:
5.0

Customer did not leave a comment.

CANDICE C. 
Rating:
3.0

Runs a little rough. But it was good for the time we had it. Thank you for all the help.

Michelle K. 
Rating:
5.0

Rent from this Location EVERY Year for our Church Missions project. GREAT Family own Business, VERY Friendly & helpful!!!

Jay W. 
Rating:
3.0

Customer did not leave a comment.

Gordon M. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL M. 
Rating:
4.0

Very friendly and really knew his job

James S. 
Rating:
5.0

Great Service

Craig H. 
Rating:
5.0

Customer did not leave a comment.

Jonathon R. 
Rating:
5.0

Customer did not leave a comment.

Debra R. 
Rating:
3.0

It's a mower repair facility, dirty and messy. The trailer was clean, but once loaded I noticed a low tire, I called Biggins and he asked me to fill the tire and monitor the air pressure, once we were sure of a leak, I returned to Biggins after hours and he replaced the tire and wheel. Very grateful for his willingness to work through the situation. He was very helpful.

FREDERICK B. 
Rating:
4.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

Great Rental, no problems at all. Will rent from this location again.

Craig H. 
Rating:
5.0

Always recommend Scott's location for U-Hauls he's a nice guy and a good friend

WILLIAM W. 
Rating:
3.0

Staff are courteous and easy to work with. The trailer was a great value!

AMY S. 
Rating:
3.0

Customer did not leave a comment.

Kellie H. 
Rating:
4.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

Jack G. 
Rating:
4.0

Customer did not leave a comment.

GERALD P. 
Rating:
4.0

Make it so the link to upload pictures to note damage when you pick up vehicles doesn't expire so quickly.

ERIC H. 
Rating:
5.0

Customer did not leave a comment.

Phillip T. 
Rating:
5.0

Customer did not leave a comment.

THOMAS R. 
Rating:
5.0

Excellent staff. Went above & beyond to help me with my needs. Will use them again!

KEVIN G. 
Rating:
3.0

Guy was nice, but tried to charge my card an additional $54 after truck was returned.

HARRY W. 
Rating:
5.0

1

JERRY B. 
Rating:
5.0

Customer did not leave a comment.

Colleen T. 
Rating:
5.0

Customer did not leave a comment.

Kevin F. 
Rating:
5.0

Very willing to help

BRET R. 
Rating:
5.0

Customer did not leave a comment.

OLIVIA C. 
Rating:
5.0

Customer did not leave a comment.

LOUIS L. 
Rating:
3.0

The people at Biggins were all exceptionally friendly. They were prompt and took care of me right away.

STEVEN E. 
Rating:
5.0

The gentleman behind the counter was very kind and helpful. Plus Hobo, the office kitty, was so sweet!! Such a pleasant experience!!

MARIA M. 
Rating:
3.0

Customer did not leave a comment.

RICHARD S. 
Rating:
5.0

Scott Could not have been any more gracious and helpful. Even though I lost my first crew and had to change the reservation, he accommodated me without hesitation.

THERESA G. 
Rating:
5.0

Customer did not leave a comment.

ALAN L. 
Rating:
5.0

Customer did not leave a comment.

pouline O. 
Rating:
5.0

Customer did not leave a comment.

BRENDA M. 
Rating:
5.0

Everyone was nice & friendly & very helpful

ANGELA I. 
Rating:
5.0

I dropped off when they were out on lunch break

MICHAEL M. 
Rating:
4.0

Customer did not leave a comment.

Sharon K. 
Rating:
5.0

Service was great. I was there at the right time. Needed a truck later in the day. He made a call and I had a truck. Thank you.

DEBORAH J. 
Rating:
5.0

Customer did not leave a comment.

LISA L. 
Rating:
5.0

Customer did not leave a comment.

SHARON N. 
Rating:
5.0

Customer did not leave a comment.

RONALD C. 
Rating:
5.0

Scott went over and beyond expectations. Between he and Trent (area manager) they got me exactly what I needed.

Howard S. 
Rating:
5.0

Customer did not leave a comment.

SHERRY B. 
Rating:
5.0

Customer did not leave a comment.

Ericka O. 
Rating:
5.0

Customer did not leave a comment.

PERRY J. 
Rating:
5.0

Customer did not leave a comment.

Lisa C. 
Rating:
5.0

Customer did not leave a comment.

Chad M. 
Rating:
5.0

They are friendly, helpful and informative! Highly recommend!

Rodney R. 
Rating:
5.0

Totally Awesome

MELISSA B. 
Rating:
5.0

Customer did not leave a comment.

Cyndi Sue W. 
Rating:
5.0

Thank you for all your help

BRENDA M. 
Rating:
4.0

Customer did not leave a comment.

CARLIS C. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Excellent service

ANTHONY G. 
Rating:
4.0

Customer did not leave a comment.

EDWARD L. 
Rating:
3.0

Customer did not leave a comment.

Andres B. 
Rating:
5.0

Awesome folks to work with!

EUNICE R. 
Rating:
5.0

Customer did not leave a comment.

JACK K. 
Rating:
4.0

Customer did not leave a comment.

MARTIN H. 
Rating:
5.0

Very personal service. I have rented from these guys several times they are great people

BENGIE W. 
Rating:
4.0

Fuel tank was nowhere near full when I picked up the vehicle after hours, despite what the contract said. Gauge confirmed it. Drove van about 25 miles and put gas in it before returning after hours to avoid extra charges. Shut it off after 6 gallons. Pretty sure that van does better than 4 mpg!

Jeff L. 
Rating:
4.0

Customer did not leave a comment.

JARKABAR J. 
Rating:
3.0

had issues with checking out the truck i scaned my driver license to them and they couldn't get it somehow and took awhile to finalize the check out of truck and then on retune they billed me wrong . also there uhaul check in equipment ( computer) didn't work

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Frank N. 
Rating:
1.0

Place wasn't open at time of drop of but the business has clutter everywhere inside and out. Also i had no where to maneuver my truck with the trailer attached to it to park the trailer. Thankfully the trailer was light enough to manipulate it by hand but that still left me backing on on to a busy main drag through town.

CHARLES F. 
Rating:
5.0

Customer did not leave a comment.

RHONDA M. 
Rating:
5.0

Friendly guy took great care of me. The drop off point I had intended to use stopped being a U-haul dealer on Monday it Thursday. Thankfully Biggins is close by.

Don S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
4.0

Customer did not leave a comment.

Marlin S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Nothing they are spot on service i wont go anywhere else unless he dont have a vehicle i need !!

Jennifer C. 
Rating:
5.0

Excellent service all the way around. The guys were very friendly & helpful. Even had some fresh vegetables from the for their customers. Highly recommend & will go to them again.

Chastity H. 
Rating:
5.0

Excellent customers service, i will recommande all my freinds and family to this location

ALAMA D. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
3.0

Easy street access.. parking was very minimal . Close to highway/gas station

Marsha W. 
Rating:
5.0

Customer did not leave a comment.

Karl R. 
Rating:
3.0

Customer did not leave a comment.

Daniel N. 
Rating:
5.0

Owner came in early so I could pick the truck up as I had picked my original pick up place for that reason and then it was changed to a different location. Not pleased with the online check in process. I was asked 4 different times to check in on line and I really had no idea where I was picking up the truck until the owner of Biggins called me. He did an excellent job of meeting my needs and making feel better about the whole transaction

Kellie H. 
Rating:
5.0

Scott did a very good job at getting me a truck the size I needed. I was scheduled to have a 10 ft. Box truck, but they were out when I got there. He bumped me up to a 15ft box that worked just fine. Everything went very well no problems.

Mike F. 
Rating:
5.0

Great customer service!!

Chad M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER C. 
Rating:
5.0

Customer did not leave a comment.

krissy A. 
Rating:
5.0

Customer did not leave a comment.

Randy H. 
Rating:
5.0

The front tire sensor was broken and U-haul hadn't sent the new one to repair it before I rented. No big deal to me...just glad I saw it before driving away because they forgot to tell me about it.

Sarah F. 
Rating:
3.0

Customer did not leave a comment.

Roger B. 
Rating:
4.0

Customer did not leave a comment.

Shelly W. 
Rating:
5.0

Customer did not leave a comment.

JUDY B. 
Rating:
3.0

Customer did not leave a comment.

Chelsea E. 
Rating:
5.0

Apply all discounts, this was very deceiving

DEBORAH G. 
Rating:
2.0

Scott was VERY slow even though I did my check in online. Also we decided on 9 a.m. pick up and he was half hour late opening shop. Then I had to figure out drop off place by myself from my phone cause he ddnt know how to use Google maps! Then he ddnt know how to add my drop off place to my account! And so on and so on.... I have used uhaul at least twenty times in my life and iv NEVER had a bad experience till now. For something as stressful and as exhausting as doing a long distance move all by myself, i certainly did NOT need to waist over two hours picking up the truck

Melinda M. 
Rating:
4.0

It just took quite a while to complete the transaction. There was a woman ahead of us and she took a long time chatting and joking, so I wouldn't really blame the owner.

Susan Y. 
Rating:
4.0

Customer did not leave a comment.

Joseph E. 
No reviews have been submitted for this location.

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