Customer Reviews for Biggins Small Engine Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Biggins Small Engine Repair

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Frank N.
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Customer did not leave a comment.

CHARLES F.
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Place wasn't open at time of drop of but the business has clutter everywhere inside and out. Also i had no where to maneuver my truck with the trailer attached to it to park the trailer. Thankfully the trailer was light enough to manipulate it by hand but that still left me backing on on to a busy main drag through town.

RHONDA M.
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Customer did not leave a comment.

Don S.
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Friendly guy took great care of me. The drop off point I had intended to use stopped being a U-haul dealer on Monday it Thursday. Thankfully Biggins is close by.

MICHAEL H.
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Customer did not leave a comment.

Marlin S.
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JOHN M.
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Jennifer C.
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Nothing they are spot on service i wont go anywhere else unless he dont have a vehicle i need !!

Chastity H.
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Excellent service all the way around. The guys were very friendly & helpful. Even had some fresh vegetables from the for their customers. Highly recommend & will go to them again.

ALAMA D.
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Excellent customers service, i will recommande all my freinds and family to this location

David A.
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Customer did not leave a comment.

Marsha W.
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Easy street access.. parking was very minimal . Close to highway/gas station

Karl R.
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Daniel N.
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Kellie H.
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Owner came in early so I could pick the truck up as I had picked my original pick up place for that reason and then it was changed to a different location. Not pleased with the online check in process. I was asked 4 different times to check in on line and I really had no idea where I was picking up the truck until the owner of Biggins called me. He did an excellent job of meeting my needs and making feel better about the whole transaction

Mike F.
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Scott did a very good job at getting me a truck the size I needed. I was scheduled to have a 10 ft. Box truck, but they were out when I got there. He bumped me up to a 15ft box that worked just fine. Everything went very well no problems.

Chad M.
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Great customer service!!

JENNIFER C.
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krissy A.
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Randy H.
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Sarah F.
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The front tire sensor was broken and U-haul hadn't sent the new one to repair it before I rented. No big deal to me...just glad I saw it before driving away because they forgot to tell me about it.

Roger B.
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Customer did not leave a comment.

Shelly W.
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JUDY B.
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Chelsea E.
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DEBORAH G.
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Apply all discounts, this was very deceiving

Melinda M.
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Scott was VERY slow even though I did my check in online. Also we decided on 9 a.m. pick up and he was half hour late opening shop. Then I had to figure out drop off place by myself from my phone cause he ddnt know how to use Google maps! Then he ddnt know how to add my drop off place to my account! And so on and so on.... I have used uhaul at least twenty times in my life and iv NEVER had a bad experience till now. For something as stressful and as exhausting as doing a long distance move all by myself, i certainly did NOT need to waist over two hours picking up the truck

Susan Y.
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It just took quite a while to complete the transaction. There was a woman ahead of us and she took a long time chatting and joking, so I wouldn't really blame the owner.

Joseph E.
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Customer did not leave a comment.

Lisa S.
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Scott was wonderful! He was pleasant, friendly, knowledgeable, efficient, and beyond helpful. I would recommend this location to anyone in the area in need of assistance with a uhaul.

Christopher K.
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Friendly staff that's community oriented and driven.

JEFFREY H.
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Customer did not leave a comment.

conya C.
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We were given great service and the vehicle was nice

Dana D.
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I had no trouble booking or picking up. They were very friendly and thorough!

ARTHUR B.
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Customer did not leave a comment.

Lewis S.
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HEATHER P.
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James W.
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Staff were very friendly Trailer did not appear to have properly functioning brakes. Every time I had to slow down, the trailer would slam forward and then rearward. This occurred both loaded and unloaded. I was also subject to a traffic stop by a deputy because the trailer didn't have a license plate. Thankfully I only got a verbal warning after explaining the trailer was a rental. Then I spent over half an hour on hold with Uhaul customer service to talk to anyone about it. The chat feature didn't even give a response.

Stacey L.
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Customer did not leave a comment.

SUSAN S.
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Ricki M.
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Ricki M.
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Sharon C.
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Very good service! Polite and professional.

Christine D.
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No need to improve this was an amazing experience.

Rodney L.
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Customer did not leave a comment.

Wendy K.
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Dylan V.
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Customer did not leave a comment.

LORI P.
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alama D.
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Everything was very good,i Will recommande this location at 100 per cent to all my freinds because they are verry professionnalisme and they take care good the customers

mary S.
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Its not the location we wanted to pick up from, we had to wait 45 minutes for the rental guy to show up and the location is unkempt.

Dylan V.
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Customer did not leave a comment.

Kent W.
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Rita S.
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David P.
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Cynthia S.
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I would recommend them to anyone they were real nice and explained everything I needed to know really nice people

Makayla T.
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Customer did not leave a comment.

CHRISTY J.
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Sierra S.
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Super friendly, felt like we were family! I recommend these fine folks if you're looking to rent a Uhaul! They show their appreciation for military members and first responders! Thank you so much! Continue doing your best! God Bless!

Kimberly H.
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Customer did not leave a comment.

Ryan S.
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The owner was really helpful..great service

Kelley L.
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C. Brant C.
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1st time 1-way user. everything went extremely well.

Steven D.
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Customer did not leave a comment.

Erika J.
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Scott made the pickup of the cargo van quick and easy. The van was nice and clean and easy to drive. Drop off was just as smooth. Thank you for the friendly service!

Adam B.
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Maybe have truck warmed up and ice off before customers pick up when reserved anyway, but other than that excellent service

Donald W.
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Customer did not leave a comment.

Robin B.
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Customer did not leave a comment.

Nathen E.
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Parking is hard to find. Can't tell if company is open, need a sign or something. To much things (junk) everywhere. Clean it up outside &inside it's a business.Had to go through 3 doors to get to the office.

Perry J.
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Great Uhaul rental experience again with this location. Truck was in great condition, easy to operate and just right for our needs.

Perry J.
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Rental van was brand new and high quality. Scott was friendly and flexible throughout the entire process. Will rent again from him.

Kevin V.
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Customer did not leave a comment.

George M.
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James S.
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I believe the 99 cents a mile is a little high for a local run other than that everything was good

Brian S.
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The local service was easy to work with and convenient.

Eric R.
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Nothing

michelle P.
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I would like to talk to someone about my recent rental experience! I rented a 20 foot truck, drove it for 26 miles, the fuel gauge said there was 48 miles until empty. I was told that i needed to fill the gas to 1/4 off a tank of fuel. I put 5 gallons of gas in the uhaul, and the fuel gauge said 43 miles to empty! How in the heck is that possible? When i returned the uhaul, I was told I did not put enough gas in and was going to be charged $45 for not putting gas in the truck! I was told to go to the gas station and put more gas in it. I added 2 more miles to the bill, on top of adding 3 more gallons of gas! After the 3 gallons were added, the fuel gauge then said 90 miles until empty . How is this possible? I was highly frustrated and disappointed with my experience. I will highly discourage everyone i know to not go to Biggins Uhaul. Michelle Pollard

MANDY L.
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Customer did not leave a comment.

G R.
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The business owner was fantastic , very friendly, very helpful and professional! The truck was ready at the appointed time the tank was full and because it was 20 degrees out he had it started and warmed up for me. I would recommend renting from them to everyone! If you need a Uhaul this is without a doubt the place to come !! Thank You !! Mike

Carol M.
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My experience of Scott & Biggins was top notch. Scott handled everything for me and it went smoothly and kindly. Thank you

Jeffrey N.
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Customer did not leave a comment.

Connie B.
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I would highly recommend Biggins for a UHaul move. Scott was very helpful and kind.

Charles H.
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Customer did not leave a comment.

FirstCall A.
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Customer did not leave a comment.

Laura W.
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Clearer key drop box

Len M.
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Customer did not leave a comment.

Paul G.
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Went smooth. No hitches.

Jason J.
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Make sure the cargo area is cleaned out. When I picked mine up the rear of the truck was open, there was a wet McDonald's bag in the back. There was also dirt and grass back there. I was in a hurry so I went with it.

Charles V.
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Customer did not leave a comment.

Janice Michael N.
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The truck was like brand new and well maintained.

Altas K.
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Nothing. The fast, friendly service is excellent.

Landon W.
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Prices, If I had reversed the trip, would have cost a 1/3.

Amanda B.
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Customer did not leave a comment.

Bill L.
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Dawn R.
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Customer did not leave a comment.

KEVIN V.
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Customer did not leave a comment.

Jennifer S.
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UHaul switched my pick up location the morning of my reservation. I called the new location and they did not have any record of my reservation. That was very frustrating. Thankfully, I know the owners of the original location. He worked everything out for me.

Rick M.
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Mike was the person handling transaction, great person to work with, will defiantly recommend his location. Very customer focused,

David H.
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No where to park and they didn't act like they knew what they were doing.

julian M.
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Customer did not leave a comment.

Bruce G.
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I would have liked to know that if i wanted to lock the cargo door that i would need to bring a small lock. The space for the large trucks at this location is very cluttered and hard to maneuver around.

No reviews have been submitted for this location.

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