Customer Reviews for BKM Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BKM Storage

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JOHN ORIN J.
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Customer did not leave a comment.

Joseph T.
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Customer did not leave a comment.

ROBERT LEE T.
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For this location I don't think there is much of anything you could do to improve.It was great.

Susan M.
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Customer did not leave a comment.

Daniel A.
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This location would have been great. It was a requirement to call this location prior to drop off. We did and informed the service agent of when and where we would drop off. He said to leave it at the front of the building and put the keys in the drop box. He also said if we're after 11am (our actual drop off time) then he would not charge us for an extra day. I thought that was an extremely kind gesture and took it at face value. So we drop off the unit and lo behold an hour later, we get charged nearly $60 for an extra day. Now I don't know if this was a clerical mistake or what. But this is VERY disappointing. I take people at their word and this is just another example of the failure of customer service in this entire U-Haul experience.

Courtney S.
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Thank you so much for all your help. It was great working with you.

William L.
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Make sure the right truck is available

LESLIE G.
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It took over one and half hours to rent the truck because of the system you use. Should be undated to reduce the time it takes to rent. Other than that it was fine.

Terry T.
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Customer did not leave a comment.

Ricardo H.
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N/A ALL GOOD

Bradley M.
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Customer did not leave a comment.

Terry T.
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Customer did not leave a comment.

Joseph S.
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Customer did not leave a comment.

Jeffery A.
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The location was hard to find and they did not answer the phone when trying to find them

No reviews have been submitted for this location.

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