Customer Reviews for Blue Ridge Truck Service LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Blue Ridge Truck Service LLC

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ERIC P.
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I rented a dolly but they didn't have it.

Daniel C.
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Customer did not leave a comment.

RICHARD K.
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Although this location is a bit off the beaten track, they offered superb customer service and were friendly and knowledgeable. Great crew!

Barry B.
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I was originally scheduled to pick up the truck at The Building Village in Mount Airy. When I arrived the office was closed. I called the two numbers I had for this operator and left voicemails. Neither call was ever returned. I wasted over an hour driving to this location, waiting and calling. I then called the corporate office and was rescheduled to pickup in Cana. I will never conduct any business with the Building Village operator again and will tell everyone I know about the terrible service there.

Mark M.
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Several issues. But the 2 that upset me the most is i made my reservation a week in advance and they changed me to a bigger truck on my pick up day and told me i had no choice even though i made reservations for a smaller truck and still had to pay higher mileage and rental fee anyway. But the one that upset me the most is they closed at 330pm and i returned the truck at 215pm and they still charged me a after hours fee because the guy was on lunch break when i returned it.

PHILIP E.
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Customer did not leave a comment.

Tony L.
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Customer did not leave a comment.

John L.
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Customer did not leave a comment.

Holly C.
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Na

MARK C.
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Customer did not leave a comment.

WAYNEKELLY R.
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Customer did not leave a comment.

Steven A.
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Customer did not leave a comment.

Perry S.
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Customer did not leave a comment.

Kenneth H.
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I moved to Mount Airy NC that has two different locations for UHaul yet you made me drive 20 minute away to Cana Va not only did this add more mileage to my truck trip but it was extremely out-of-the-way. I would not recommend this to anyone as I was very unhappy with having to go so far when I knew there was place just a few mile from my home. I had reserved this truck over a week earlier so the company knew where I was going why they made me drive it 20 minutes away was ridiculous.

Sara L.
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Nothing! It was perfect! The guys were so nice and helpful.

Victoria E.
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Customer did not leave a comment.

Darren A.
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Tell uhaul they suck ass they charged me for fuel and cleaning after I put the gas back where it was and the dam thing was clean so they can fuck off.....will never use uhaul again

No reviews have been submitted for this location.

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