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Customer Reviews for Centre Auto Masson
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Centre Auto Masson
Le propriétaire du garage n'aide pour rien.
Invitation to survey was in French/English but survey is only in English. U-Haul app is garbage. Couldn't pickup or return truck with app (Android version).
l'application de retour de camion ne fonctionnait pas pour la géolocalisation
Ensure that the location has qualified/knowledgeable UHaul representative when providing confirmed reservations for a specific time. It took about 45 minutes to receive the keys to my rented truck even though I used the 24/7 truck share service and did everythig on my phone beforehand.
The personnel was very helpful, but a bad location for me to get to from the Ottawa airport. Very inconvenient with less than 24 hours notice of where I originally had plans to pick up U Haul. Then I had to go to another location to pick up blankets, I also had to take a friend with me to get me there and explain things to me from French to English.
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