Great place to rent a truck, and a free month of storage too.! We use them often. So Thankful.

One time we ran into people that were sleeping in their storage. It made it a little uncomfortable to access our storage.

Everything I owned was ruined and the staff was by far the worst people I've have ever dealt with in my life. I will be very outspoken about how choosing uhaul to move and to store my belongings was the worst decision I have made in decades!!

My experience was fantastic I would have gave a 5 star if not for someone not doing their job when I called and had my storage unit canceled, instead I got a late notice and I had to call again! Only to wait on the phone for over an hour again! before resolving this issue to which I again had to wait for an employee to do their job properly at this site before it got resolved. However other than this issue all other things where great,

This is the best place ever I would recommend it for everyone

Time consuming process. Firstbstoragevunit was full of trash.

When we got the storage unit, the young workers at the desk were more than helpful and friendly. Excellent customer service.

The bathroom in the building where my storage unit was need some tending to. The toilet needed cleaning. There wasn't toilet paper ready on the dispenser. And, the roll of paper towels was on top of the dispenser, instead of being install in the device. Which means a person has to handle the whole thing, to get a piece of paper to dry hands. In this time of Covid-19, this public bathroom could have been a little cleaner and ready to go. It was just a matter of a little neglect. That is all. I really liked all the staff i interacted with. And the building and the unit I had was impeccable. The bathrooms just need looking after. Maybe hire a janitorial service to check on them daily?!?!

Simply out, I am a truck driver, and I just needed a locker for a month while I was in the middle of switching to a new truck. I was not able to get to the office during normal business hours and replied to an email stating the locker was empty with the date to which it was empty. I now show a past due for a locker I am not using. This is the only and real problem I have. I did try to call on a couple of occasions with no answer. This is the only problem I had, but seems a serious enough one.

Staff is awesome.

Once again, when I went into the office to cancel my storage, 2 employees did not have masks on. When they saw me , they put them on, but kept taking them on and off. It was better, but still unsafe. Once again, Samuel helped me and he had his mask on at all times and was great.

The trash receptacles were in need of emptying as well as the parking lot required clean up.

Were r my.b Elongings

I checked out online. 2 days later I waited 30 minutes on hold on the phone to verify that they received it and that someone would finish processing the check out. A week later and no one had finished it so I was racking up charges on my account. I finally had to drive over to get someone to check it out. That’s ridiculous.

I was very disappointed by the lack of posting specific to the requirement of masks within the business which includes public areas within storage. So, I organized myself for a move out and arranged at times early and late when others were not present.

I am appalled that you are not requiring your employees to wear a mask. I felt so unsafe during the reservation process. Most of the customers and 2 out of 4 employees were not masked. UHaul should step up and require masks for employees and customers. Very disappointed and if I was not desperate, I would not have used this facility. I will not recommend or use UHaul again.