My unit flooded twice and both times I told your staff to not throw anything out - I would be there to do it myself. I came the next day (in both instances) and your team decided it was okay to cut my lock and throw away thousand of dollars of products that I could have cleaned and sold. Unacceptable. I will tell anyone that asks to never trust Uhaul.
SHANNON M | Overall Experience- Missouri MO
- Springfield
- 65803
Self Storage Units in Springfield, MO, 65803
U-Haul Moving & Storage at N Glenstone
(On the corner of N Glenstone & Commercial, Next door to Brown Derby Liquor just south of the railroad Bridge)
- Hours
- Directions
- View Photos
-
Promos
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months. -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
-
1-Year Price Lock:
Services at this Location:
Contact Us
1768 N GlenstoneSpringfield, MO 65803
- Estimated Distance:
- (On the corner of N Glenstone & Commercial, Next door to Brown Derby Liquor just south of the railroad Bridge)
Services at this Location:
Office Hours
- Mon–Thur7 am - 7 pm
- Friday7 am - 8 pm
- Saturday7 am - 7 pm
- Sunday9 am - 5 pm
Storage Access Hours
- Mon-Sun: 5 am - 10 pm
- Indoor Storage
- Outdoor/Drive Up
- Climate Control
- Online Move-In/Rent Now
- Portable Storage
Services at this Location:
Features Available at this Facility :
- 1-Year Price Lock
- FREE Automatic Payment Plans
- No Deposit or Admin Fee
- Personal Access Card
- SafeStor Protection
- FREE Online Account Management
- Make Your Payment Online!
- Affordable Rates
- Package Signing and Receiving
- FREE Use of Loading Carts
- Clean - Dry - Secure
- Move-In Trucks
- Your Lock/Your Key
- Indoor Storage: Twice the Protection and Security
- Clean Customer Restrooms
- A Room for Every Need
- Drive-Up Loading and Unloading
- Climate Controlled: Just Like Your Home
- 24-Hour Video Monitoring
- Electronically Controlled Access
- Storage Access 5AM-10PM
- 24-Hour Access Available
- Convenient Ramp Access
- Onsite Forklift Operators: Pallets and Large Shipments
- Open 7 Days A Week!
- Individually Alarmed Rooms
- Customer Re-Use Center: Neighbors Helping Neighbors
- ADA Accessible
Promotions:
-
1-Year Price Lock:
Monthly price remains the same for your first 12 months -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee -
1 Month Free:
Ask about our 1 month free self-storage offer with a one way truck or trailer reservation!
Available Units (All Sizes are Approximate)
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Indoor Storage
Located inside a single or multi-story building, these indoor units provide two layers of protection. They keep your items safe against the elements, while additional security features keep your items secure.
Small | 50 sq ft
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small
5' x 7' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$94.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 8' x 8'Miscellaneous Storage
Size Guide- Rate:
-
$99.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small
5' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
Medium | 51-150 sq ft
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Stair
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
8' x 10' x 8'1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
12' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium
10' x 14' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$204.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Drive Up Storage
Located outside, drive up storage units provide customers convenience. Much like a garage at home, pull up with a vehicle anytime during access hours to quickly load and unload your possessions.
Small | 50 sq ft
Medium | 51-150 sq ft
-
Medium
10' x 10' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Customer did not leave a comment.
anna s | First Impressions- Rating:
- 1.0
Nicholas provided atrocious customer service. When we walked in, he was cursing at one of his coworkers, who appeared to be subordinate to him. He was extremely agitated and talking so fast I could barely understand him. I explained to him that I have had a brain injury and asked him to please speak a little slower. He did not, and seemed even more angry and agitated after I asked that of him. I walk with a cane and asked him if I could have a unit as close as possible to the door. He sneered, ‘ everyone wants a unit close to the door.’ I asked him a second time if he could please speak a little more slowly, and he threw his hands in the air and exclaimed loudly, ‘ I can’t help it! I have ADHD.’ I told him it seemed like it had been a stressful day and asked if he needed a break and he shouted that he did not. Finally, an assistant manager was free and came over to help us. Overall, Nicholas was hostile, threatening, unkind, and unhelpful. If I owned a business, I would not want him representing it. I don’t believe there is any amount of training that could allow him to be a courteous agent of customer service. I have rented a storage unit from U-Haul before, but this will be the last time I do business with your organization because our experience was so horrible. thank you for allowing me to leave feedback.
ara s | First Impressions- Rating:
- 5.0
Great service !
Sue S | First Impressions- Rating:
- 1.0
Customer did not leave a comment.
JORDAN A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
April S | Online Move In- Rating:
- 5.0
Will definitely continue to use u haul for my needs. The whole thing was a pleasure. Thank you
Adam S | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Erica Y | Online Move In- Rating:
- 1.0
A significant number of the storage units all flooded recently. I did get money from insurance to cover my water-damaged items, but Uhaul refused to refund me for the month of storage I did not even get to use. I have tried calling and they give me the run-around.
HANNAH H | Overall Experience- Rating:
- 5.0
I have been to many uhaul stores but this is the best one ever. Customer service there is super excellent, the guys there are very friendly and more than helpful ⭐️
MESHACK K | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
John C | Overall Experience- Rating:
- 1.0
I was charged for a unit I never booked and then when I called was told someone else was in that unit and was unable to get my money back until they contacted the owner. Was on and off hold with service for an hour and a half and still have not received payment back after 2 days of phone calls.
customer u | Online Move In- Rating:
- 5.0
Customer did not leave a comment.
Tetiana P | First Impressions- Rating:
- 5.0
The guys at the Glenstone location were very helpful and professional. They were busy with other people but they got to me when they should have. Professional knowledgeable and a top notch facility that I felt comfortable leaving my property. I think the truck has something going on it ran well but it vibrated at idle. The check engine light is not on and it ran well other than the rough idle.
Chad W | Overall Experience- Rating:
- 5.0
I had terrific feedback to say about your customer service team. Christopher was outstanding * so was Tricia. Christopher walked me to my storage space because I couldn't find it & he helped me during the whole rental process. was by his side when I was done & I can't say anymore than the process went smooth. Good training with your service & your employees customer service. My hat goes off to Corporate for the training. Will always put U-haul first when it comes to my moving & storage
Patricia M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Carol A | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
MESHACK K | First Impressions- Rating:
- 2.0
Highly expensive compared to what is offered
NATHANIEL R | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
FREDERICK M | First Impressions- Rating:
- 4.0
A little overpriced and was hard to get help sometimes
CHAD W | Overall Experience- Rating:
- 5.0
Excellent customer service.
Glenda M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Glenda M | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
GAGE A | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Mesha F | First Impressions- Rating:
- 4.0
I'm please with how it turned out
JEFFERY P | First Impressions