Customer Reviews for Cheat Lake Storage LLC

Loved the office, very efficient and friendly.

Quick and easy pick up and drop off. All employees were super friendly and helpful

Nothing, very good service.

All are friendly, efficient and I've never had any long waits nor difficulty over several occasions now. Highly recommend this particular store.

We had to change our drop off address. We were treated very poorly by the person where the truck was originally supposed to be dropped. He had spoken rudely. U Haul staff should have held our back when there as the issue but the U haul staff seem to side with the person at the original store at Pick n go at Cumberland on N Center Street

Very easy pick up and drop off. Truck and supplies were ready to go. Staff was extremely helpful.

Staff was extremely knowledgeable, courteous, and respectful. Best UHaul experience!

Very happy to have been a customer. Service is great!!!

Susie was knowledgeable, friendly and helpful.

Cheat Lake Storage Uhail ,Gave great service and absolutely wonderful experience . Recommend them any day . Thank you again Suzie

Everything was great

If renting a truck and trailer or auto transport and have an appointment time. It would be nice to have them hooked up and ready to go.

This is the fourth time I have worked with this location and I have been very pleased with the service and with the friendly attitudes of the staff.

When we where taking it back to uhaul location the check engine light came on between Fairmont and Morgantown. I thank god it made it back to the uhaul location. So the truck needs checked out.

Can't think of anything. Everyone was friendly and helpful. Location is extremely convenient to where I live. Perfect for a quick rental to haul a heavy load a short distance within town.

Not a thing. They're Great!

Very helpful and professional. Equipment was ready and on time. Easy pickup and return.

This is by far the best place to rent from. We have moved our daughter a few times and have always appreciated the service at this location

Easy in and out! Super nice folks! Would use them again

very friendly and helpful

The owners went way above my expectations with my visit.

The location was one of the best, with persons attending my concerns with a very welcoming staff.

More instruction of the after office check in.

Give us enough extra miles to get from our destination to the drop off location without charging an additional mileage fee

Clean and friendly dealer. My preferred U-Haul center.

Let customers return the equipment at another nearby location, this one is very remote and rather inconvenient However the staff was excellent and the equipment was in good working condition

Cheat Lake Storage, the UHaul dealer, are commended for the fast, friendly, and helpful service they provided with a complete list of helpful hints. In short, a wonderful experience.

They're so friendly and professional.

I don't get where all these charges came from

Keep up the great work and friendly service !!

Vehicle was clean and very nice. Suzie is always so helpful.

Clean nicely ran location. The lady was nice, polite and professional.

Very smooth in and out.

Cheat lake u haul has awesome people working there...

We have rented from this location several times. Susie is the best! Her customer service is beyond compare. My husband locked his phone In the rental upon return on the 4th of July. Susie came right to the office and got us into the van to retrieve his phone, even though the business was closed. Her personality is always so nice and keeps us coming back!

Service was great but the truck smelled like an ash tray. No smoking in the trucks.

Nothing! Susie (spelling) is a joy to work with. She is very knowledgeable and has an absolutely wonderful personality.

Parking lot layout is slightly congested. One-way traffic may help.

Nothing. On the other end of the spectrum from the pickup. Excellent versus a dump. We're used to it. I choose to live there.

This uhaul dealer is amazing and the best one in town. Wouldn't want to use any other uhaul dealers

Friendly and fast. Appreciate the kind courteous service

Get ride of glass table in customer area. It's a small area and I almost knocked it over when I back stepped into it. Also positioned under rack with heavy tow hitch accessories that could be dropped on the glass causing it to break. Just a suggestion!

Very well maintained and clean vehicles. Friendly staff with lots of moving supplies available. Highly recommend.

Outstanding service.

This truck has a "miss" and the check engine light is on. The change oil signal is on also.

Great service from a friendly and helpful staff.

Great storage place!

I have been a customer of Cheat Lake Storage for many years, and have always been impressed with their professional service and truly caring display of kindness. I recommend them highly.

normal business hours 8-5 M-F are a little challenging due to my employ, but accessible.

I stored my boat outside for a few months here, I had no issues and will use again next year.

When I rented unit, the door was off track. They promptly moved me to another unit and all went well. No issues or problems.

Very clean and dry!