Customer Reviews for Clayton Village Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clayton Village Furniture

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Michael M. on

Rating:

Customer did not leave a comment.

Gayle F. on

Rating:

Customer did not leave a comment.

BABETTE G. on

Rating:

I must admit she was busy, but she folded my paperwork and told me "this is what the return dealer will need. Return it on 5th." I returned it on 5th and was charged $20 because it was after 2. She did not tell us what time it had to be returned.

MICHELLE H. on

Rating:

Customer did not leave a comment.

Robert M. on

Rating:

Unit was cleaned and ready for us! Thank you!

Dreama S. on

Rating:

Customer did not leave a comment.

SANDIE R. on

Rating:

Always great service at the Clayton village center

Brian S. on

Rating:

Customer did not leave a comment.

Madelyn B. on

Rating:

Customer did not leave a comment.

Kathy D. on

Rating:

Customer did not leave a comment.

dawn R. on

Rating:

The electronic key fob will not fit in the return box slot.

Bryant M. on

Rating:

Customer did not leave a comment.

Angela W. on

Rating:

Customer did not leave a comment.

MICHAEL F. on

Rating:

Had a great experience with Haley. She was very courteous and professional.

Alexandra R. on

Rating:

Customer did not leave a comment.

Alexandria L. on

Rating:

Customer did not leave a comment.

Drew K. on

Rating:

Customer did not leave a comment.

Mark M. on

Rating:

Customer did not leave a comment.

Nicole S. on

Rating:

Have trained personal to help hook and unhook trailers and test lights. Had I not been with my wife she would have never gotten the trailer unhooked from our truck.

Denise W. on

Rating:

Easy check-in, great customer service!!

Melinda H. on

Rating:

Customer did not leave a comment.

Richard N. on

Rating:

Truck was ready to go. Staff was efficient and helpful with speedy checkout.

Michael D. on

Rating:

Unit is very clean. The unit number provided with the U-haul e-mail was confusing. Staff promptly returned phone call to clarify.

Jake H. on

Rating:

Quick service, good location. Glad I chose this facility.

KIMBERLY D W. on

Rating:

I want to thank the gentleman from West Point, MS who brought the trailer to a location that was 35 minutes closer than he was from me. I was in Starksville visiting and the drive to the only available trailer was in West Point about 35-45 minutes away. He doesn't know the stress that he relieved me of. Again thank you.

Valencia S. on

Rating:

The workers were very nice and helpful. I would definitely love to do business with them !

Jacqueline F. on

Rating:

This has nothing to do with where I actually picked up the U-Haul. My original prepaid pickup location was changed to places far away from me (close to 1 hour away) and I had to call for 3 days to get it changed to a location closer to where I needed. This seems like mismanagement of resources from the company level not individual sites. The customer service representatives that I spoke to over the 3 days told me the change was due to high volume in my area. Still this is unacceptable especially when you prepay for a specific location and rental truck. This process needs to be relooked at and changed. It is inconvenient for customers and made this experience harder than necessary. Moving is stressful in itself without having issues with picking up a rental truck that you’ve already paid for. Again Clayton Village Furniture was absolutely great...I was just suppose to pick up the U-Haul at a different location and had to ask people to take me to pick the truck.

Natasha W. on

Rating:

I did not use the storage unit. I had to cance.

kayle b. on

Rating:

Haley was great and very accommodating. The facility has what I need. The only concern I have is they did have flooding a few weeks ago but we have stored items in Tupperware.

Anna D. on

Rating:

Staff was helpful and the storage unit was clean and I got everything move in. Thanks

Teresa F. on

Rating:

Customer did not leave a comment.

Peyton M. on

Rating:

Customer did not leave a comment.

John C. on

Rating:

Customer did not leave a comment.

Jeremy S. on

Rating:

Customer did not leave a comment.

Daniel G. on

Rating:

Customer did not leave a comment.

Tan C. on

Rating:

Customer did not leave a comment.

DORTHOY D. on

Rating:

Customer did not leave a comment.

Rose J. on

Rating:

Customer did not leave a comment.

Derek I. on

Rating:

Customer did not leave a comment.

Edwin C. on

Rating:

Great customer service. Great facilty. A mistake was made with my unit. I arrived after hours to move in and there was a lock still on my door. After I called. I was taken care in minutes. Pro recover

Casey L. on

Rating:

great service. friendly.

Kathryn G. on

Rating:

This was my second time to rent from Clayton Village Storage. They staff was very helpful and the unit was easy to access and very secure. I would recommend to those seeking storage solutions.

CAROL M. on

Rating:

Nice, well kept storage area. Never had a problem & the staff was awesome! Highly recommend

JULIETTE R. on

Rating:

Thanks for all you do.

Connie W. on

Rating:

A fair price for a storage unit.

Robert G. on

Rating:

Everything was good, if I need a unit in the future this is my spot. Keep up the good work..

Kristina M. on

Rating:

The storage was well maintained

Toni E. on

Rating:

Easy & accessibility was great

Leslie Anderson S. on

Rating:

This is the second time we have used Clayton Village to store college furniture and it has been great. Very good location and very clean.

CAROL J. on

Rating:

Nice and clean

Rachel S. on

Rating:

Other than the unit being dusty and dirty when I got it, I’ve had a great experience at this facility.

SCOTT C. on

Rating:

Very pleased with security and professionalism. No issues while storing my camper trailer here for last 2 yrs.

Kameshia H. on

Rating:

Great storage facility, could use a little more lighting, but everything seemed very secure

Brett B. on

Rating:

Great location, storage was very neat and clean.

Crystal B. on

Rating:

Good service

Samantha H. on

Rating:

Everything went great except for the cockroaches in all of my stuff....

Joshua R. on

Rating:

Great place.

Elizabeth A. on

Rating:

They are very friendly and understanding of their customers needs and try to accommodate them as much as possible.

Jim D. on

Rating:

Excellent customer service. Nicest ever. Jim DeFoe

JEFFREY D. on

Rating:

The staff were courteous, helpful and friendly. The storage unit was clean and ready for move in upon arrival. Overall, a very good experience.

DR. JAMES S. B. on

Rating:

Facility was easily accessible. Everyone was courteous.

MESHA L. on

Rating:

Good experience, very friendly

WENDY R. on

Rating:

Check-in was quick and efficient. I was given the chance to see 2 available units and pick the one of my choice. Units were very clean. I would recommend Clayton Village Mini-Storage.