Customer Reviews for Cleveland Road Super Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cleveland Road Super Storage

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Dwain D. on

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Michael R. on

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Jim W. on

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Matthew Z. on

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Not a lot, you are doing great.

Melanie C. on

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DOREEN S. on

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This facility is clean and all of the employees are professional and very eager to help. I would recommend this facility to anyone and everyone in need of such a service.

William T. on

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starrlla H. on

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Joe T. on

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John P. on

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John F. on

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This was an off-hour pickup outside a storage facility. Needed to make several calls for assistance

ERIC T. on

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The location is no longer there.

Joel T. on

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Donna T. on

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Randy T. on

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Easy, easy easy.

James C. on

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Raheem F. on

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David C. on

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The initial pickup location didn't have the equipment I needed. After he scrambled for nearly an hour, I was sent to another location 20 minutes away. No mention made of 'sorry for the inconvenience', let alone any discount!

Miguel D. on

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timo P. on

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Excellent service by the Manager at this locations, couldn't ask for a friendlier and more helpful person. Keep up the great Customer Service.

Sherry B. on

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Mark was very helpful and friendly.

shellie J. on

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James B. on

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Clean, professional, reasonable!

Richard H. on

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Truck I used needs some brake work.

Lawrence R. on

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Mark and his team were so kind and helpful. And quick to respond.

Juridia S. on

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Jennifer H. on

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Great!

Ebonee E. on

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Michael J. on

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Grear interaction with staff, friendly and helpful.

Keith M. on

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Richard H. on

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Brandon E. on

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The guy at the place when I called to ask to keep uhaul he was very demanding that I need to bring truck back I had to fuss him out for him to let me keep the truck longer he is very Disrespectful to me I would never go back to that location the truck did do fine

Douglas B. on

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Very good experience

Dorothy P. on

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Awesome. No issues.

Jon E. on

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Wanda S. on

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Nice facility

Lori P. on

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Michael J. on

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Truck had a rough idle; ran well otherwise. Manager was excellent on pickup. I returned the truck to a different location after hours, the following morning (at 9:00am and again at 10:00am) I received two phone calls from the manager asking where the truck was and why I had not returned it to his location. Totally unacceptable, unprofessional behavior especially since the manager would not accept a discount that was due to me from a prior rental (arranged by a CAF). I have never had a Uhaul representative call me for any reason, other than an expected call from 800 gouhaul. I asked that he never contact me again. Ridiculous! I will have to contact corporate during a weekday to get a refund on the rental. Very disappointed.

Mark L. on

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Linda L. T. on

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Everything is great

Richard W. on

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Jessica C. on

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The staff-Gray- was great. Very friendly

Fritzie S. on

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Friendly staff, very smooth process, clean facilities.

Steven R. on

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Mark and his team took care of everything and were very helpful. I would recommend this store to anyone

Robert C. on

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LESTER W. on

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Seth C. on

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Clean facility and friendly staff.

ryan H. on

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Very good and easy service

JOSHUA H. on

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Convenient, safe and accessible

EILEEN S. on

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Everyone was considerate and facility was well kept.

JERRY W. on

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Super friendly and willing to help out. Thanks so much!

Kelly M. on

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Julie c. on

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Went above and beyond to text me and let me know that they would be there when I needed them. My needs changed and I texted back to let them know. I would recommend is storage facility highly

FRED M. on

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all was excellent

james C. on

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He was very efficient and helped me locate the trailer in an open spot. Very knowledgeable and his computer system didn't appear as antiquated as the first one

RYAN H. on

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robert M. on

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Frank P. on

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JASMINE D. on

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Everything was great.

Scott T. on

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William S. on

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Very much helpful

Marcellius D. on

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Denison L. on

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Bad bugs on the windshield right in center of view when driving.

MARGO D. on

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Mark and Mark were great when I rented the uhaul . However, I rented the uhaul it rained the next day . The ceiling leaked causing water build up in the truck . I called back a young lady to report it . I told her I wouldn't want this to happen to anyone else . She seemed uninterested to even hear anything or care to forward her the pictures, or even ask did I receive any damage .

Jeffrey P. on

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Regina W. on

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Barbara B. on

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I did not catch the young lady's name I worked with, but she worked with me about some tings I pointed out with the truck, was friendly, helpful and VERY accommodating. Overall, my entire experience with UHaul was exceptional from both directions. I will be using BOTH locations at least one more time!

GENO B. on

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Service was fantastic.

ANGELA D. on

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The reservation process was easy.The staff were very friendly upon arrival to complete the paperwork and I was able to move in early.The units are clean and the grounds are well maintained.

Christopher P. on

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CHARLES C. on

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Staff was very friendly and helpful

CHAD M. on

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Great service

Brian M. on

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Everyone was polite and professional.

KRISTI M. on

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Very friendly service, clean environment. Excellent!

MICHAEL R. on

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Mark is always a pleasure to work with. I have rented at this location several times with out any issues.

Marc M. on

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Was closed when I got there. I had left my prescription glasses in the vehicle. I called and was told someone had checked and said they weren’t there. I decided to check on my own due to the cost and found them in 10 seconds between the seats. They sure didn’t look very well and could have cost me a couple hundred dollars.

Ramona B. on

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The gentleman there was very nice and helpful.

Richard H. on

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Desiree M. on

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Great customer service. I came in 5 minutes before close and the gentleman was kind and courteous enough to take time out of his schedule for my needs in a timely efficient manner.

Monty H. on

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MARJORIE H. on

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Tony T. on

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Andy R. on

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ROBERT V. on

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Great customer service

Jim D. on

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Ben G. on

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My experience was great. Excellent customer service. He aided in a customer equipment issue as best he could and assisted in every interaction.

DAVID M. on

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Debbie P. on

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Linda B. on

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Personnel took the truck, but stated didn't have room to take the truck in the beginning - Thank you

ASHLEY W. on

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Quick and easy dropoff... keep up the good work!

Taylor M. on

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No complaints to give. Great service!

Laura H. on

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JAMES K. on

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Joshua L. on

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Thomas R. on

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Thomas R. on

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Ron W. on

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Ken B. on

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JOHN R. on

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Great experience! Will definitely use for future trailer/truck needs!

Rob C. on

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Rob C. on

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SUSAN C. on

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Michael S. on

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JACKY J. on

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Larry R. on

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JIM R. on

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BETTY P. on

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Timothy G. on

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KALVAN P. on

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Clean and staff is very friendly and helpful

MAIA K. on

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The manager was very helpful and friendly. He was flexible when I needed to come by at a different time to get my unit and even stayed late to help me. Great customer service!

Justin M. on

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Annette C. on

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Thank you for all you did with our trailer rental. Will definitely use again.

RICK B. on

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Isaac J. on

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Daniel S. on

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excellent service Mark was great

MIKEL M. on

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Wonderful experience. Brandon was thorough and responsive to all questions. Facility clean and easy to access. Job well done. Thanks

Mark M. on

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Had a problem with the trailer and had to return it to another location. However, that experience was the best it could be and I am happy with how it was handled.

Sharon P. on

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Jeremy H. on

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Brandon is a really great guy and was a pleasure to work with. I would rent again just from this location based on the customer service.

jerry D. on

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William S. on

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This was a good rental experience.

Richard W. on

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RALPH S. on

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LYNDSAY T. on

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The facility is very clean and the staff is very nice.

Derek Robert A. on

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KEN H. on

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Nice friendly staff. Obtaining unit was fast and easy. Facility is clean and well maintained.

CLAIRESS W. on

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Excellent facility.

CALVIN H. on

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Clean and well maintained.