Very helpful, helpful, courteous, and cooperative with all aspects of storage rental. Greatly appreciated!
Tammy G. | Overall ExperienceCustomer Reviews for Columbia Storage Depot
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent place to store stuff for several years. Easy access, and someone was always available and very responsive by phone.
Ron M. | Overall ExperienceEverything was great with the storage unit and management. Clean secure facility with professional and accessible management. I will use again with any future need and would recommend others to use the facility.
Edward H. | Overall ExperienceGood place to rent for storage !
JOHN S. | Overall ExperienceEverything was great!
Tracey S. | Overall ExperienceCathy was very responsive and helpful ! Excellent experience. Storage space was clean . Convenient access hours and love the drop box .
Lisa Y. | Overall ExperienceCathy was very helpful in making this an effortless way to lease a storage unit. Very secure;clean; roomy. This is the second summer we rented a 5x10 unit to store 2 college student's belongings. Definitely we will be back to rent again!
Mary O. | Overall ExperienceEasy company to business with even from 400 miles away. This was my 2nd year using the storage and it was great!
Letonya A. | Overall ExperienceAccess hours were sufficient, office hours were limited. Very pleased with the the facility, would highly recommend
teri w. | Overall ExperienceI rented space in this facility for three months. Cathy was friendly and helpful. Everything went smoothly and according to the agreement. Would definitely recommend this facility.
Sharon W. | Overall ExperienceBest storage units, AND management, I’ve ever experienced. Thank you for a great experience, it’s really great to deal with people who appreciate your business and are so friendly. Thanks again! Steve
Steve F. | Overall ExperienceAbsolutely the best experience in all aspects. Staff, facilities, security and access were/are top-notch! Highly recommend!
Sean M. | Overall ExperienceCathy was excellent to work with. Job WELL DONE!!!
STEVEN S. | Overall ExperienceGreat facility.
Jeremy B. | Overall ExperienceKathy was always available to answer questions, helpful, and friendly!
Gaybriella S. | Overall ExperienceExcellent facility, well maintained
Robert G. | Overall ExperienceYes will definitely recommend units very clean and secured was not worried about my belongings at all office ppl was always friendly and prompt!
latria m. | Overall ExperienceThanks for you services
Skyy W. | Overall ExperienceUsed a 20ft unit for my fishing boat storage for 1 1/2 yrs. Opted to keep it at home now so I decided to cancel my annual contract. A great facility that I would use again anytime.
Randall Q. | Overall ExperienceClean, well priced, reliable and convenient!
Letonya L. | Overall ExperienceThis was our third summer utilizing your storage facility. We wouldn’t go anywhere else. Facility is always clean, and service is an A+. We will see you again next year!
Kimberly T. | Overall ExperienceEverything was great and the staff was friendly and very helpful
Michele R. | Overall ExperienceVery friendly staff made it easy and convenient to rent this from out of state.
TODD W. | Overall ExperienceHighly recommend!
Teresa H. | Overall ExperienceWe left many items from an estate in this space for eleven months while we worked through the court process of dispositioning the assets. The security of the unit was well maintained. We found the items in storage in the same shape we left them. There was no damage due to changes in weather nor did it appear there were any pests getting into the unit. We would highly recommend using this facility for your storage needs.
Connie A. | Overall ExperienceThe unit was perfect for what we needed it for, and the staff was very helpful and easy to deal with. The whole process was extremely simple from move in to move out, and the location was very convenient and I always felt safe when I was there. If I ever have a need for a unit in the future I will definitely be back - great experience!
Wendy S. | Overall ExperienceGreat clean Place easy to get in and out of the gate security was great. Easy to make your payment. Storage unit with clean and easy to open and close the door.
David K. | Overall ExperienceCathy was great to work with from start to end.
Mark P. | Overall ExperienceCathy was an effective communicator and very responsive. I would highly recommend this storage facility. Thank you! Katie
Katie S. | Overall ExperienceRegistration was clunky. The online reservation did not translate to a rented space. I still had to use the kiosk.
John M. | ReservationTook three tries before I could get in as my code did not work. My chunky, rectangular lock would not work on your door. A tiny amount of trash in my unit. Manager very helpful.
Terry Linda S. | ReservationVery good service when setting up rental by phone during non office hours.
Peggy J. | ReservationDid not need the storage space.
Mark L. | ReservationReserving and accessing this storage facility was extremely easy. The unit and surrounding property was very clean. I will definitely return to this facility for any future storage needs.
Michael G. | ReservationThe most convenient area for me, facilities are clean and in way better conditions than previous storage facilities I've seen. I'm extremely happy with this rent. Worth the high fees.
Leonardo S. | ReservationGreat service quick and easy move in!
Jamie R. | ReservationCathy was amazing! Renting the unit went smoothly & professionally. The unit was easy to get to & clean. We had no problems fitting our stuff in it. Thank you Columbia Storage Depot!
Paula J. | ReservationBetter then expected!
Elizabeth M. | ReservationVery friendly staff
Mariah H. | ReservationCathy was extremely helpful getting us all the information we needed for the move-in process! The storage facilities were very clean and nice.
Alyssa C. | ReservationCathy is professional and efficient. The storage area is easily accessible, and fairly priced.
Bradly S. | ReservationClean, professional, courteous.
Kyle D. | ReservationExtremely helpful with the move in process, along with the kiosk located by the gate!! Very polite & helpful to make sure the move in was easy. Wish there was more people like this, thank you Phil
Philip H. | ReservationGreat communication, we were able to easily move from a smaller unit to a larger unit at the last minute. Everything went as planned.
Romy B. | ReservationWe were very pleased with the cost of the unit and the customer service.
Robin H. | ReservationManager was friendly and helpful would recommend it to any anyone else
Kenneth h. | ReservationI was very pleased with the ease of entering and leaving storage and the security of it. Convenient location also. I would use them again if needed in the future. Thank you. Is
MARY LOUISE L. | Overall ExperienceThe cleanest most secure storage facility I have used. Thanks
LARRY J. | Overall ExperienceFacility appears to be very new and was perfectly clean. I am very happy with this location.
Privacy R. | First ImpressionsEverything went smoothly and I had an excellent experience.
Privacy R. | First ImpressionsNo issues except a problem with gate code initially. Facility very clean and well lighted.
Privacy R. | First ImpressionsVery easy rental process, facility storage room was clean and located in what appears to be a safe area. Easy access from main streets.
DAVID A. | First ImpressionsExcellent so far but because of the weather have not been able to move in, however both Cathy and Issac have been available by phone to communicate with.
Privacy R. | First ImpressionsMove in went great. Was contacted quickly when we met the paperwork went very fast smooth. My storage unit was very clean.
DIANNE S. | First Impressionsclean facility. fencing cameras good. Gate card access would not work so we had to call owners. They got us in quickly by phone, so all worked out.
Privacy R. | First ImpressionsVery friendly, professional staff made for a smooth check-in. Great location and very clean facility.
Privacy R. | First ImpressionsCall back was very prompt. The process to complete the rental was quick and easy. The lady we meet with was knowledgeable and pleasent.
Privacy R. | First ImpressionsI talked to Kathy, The spot I need wasn`t open right now, she was amazing answering all my questions. I will be calling back for any future needs and will be referring y`all to others. Thank you.
Privacy R. | First ImpressionsDid not complete the move-in. Professional system in place for refunding my initial deposit.
Privacy R. | First ImpressionsAll went well
Privacy R. | First ImpressionsI ended up not needing the unit, and when I called to cancel they were very friendly and accommodating.
Privacy R. | First ImpressionsThe employee was very kind and explained everything very thoroughly.
Privacy R. | First ImpressionsVery nice facility.
Privacy R. | First ImpressionsOverall the facility was good, when I opened the the storage room there a couple of dead bugs but nothing to serious. The management was kind and helpful.
Privacy R. | First ImpressionsUnit was clean when arrived. Impressed with the quickness of getting the unit. Friendly staff working the office.
Privacy R. | First ImpressionsNew, state of the art facility. Very clean and well maintained. Management is very friendly and helpful.
Privacy R. | First ImpressionsFriendly, helpful, and courteous. Nice clean units.
Eddie M. | First ImpressionsI received a quick call back from the facility to confirm my move in time and the process was very easy and efficient.
Privacy R. | First ImpressionsLocally owned place, was helpful when I needed to move dates and get a bigger unit, and the area is secure. I would definitely recommend using them.
Privacy R. | First ImpressionsKathy was very nice and helpful. Very Pleased with the unit
Privacy R. | First ImpressionsVery clean, up to date facility, reservation process very efficient.
JON W. | First ImpressionsClean facility and professional and prompt staff. Great experience so far!
Privacy R. | First ImpressionsThe unit and the grounds were quite clean and seemed secure. They were very helpful in arranging the reservation.
Privacy R. | First ImpressionsVery clean, very professional. They had a problem with codes but when mine didn`t work they gave me a different code to use until it could be fixed. Owners available by cell phone.
Privacy R. | First ImpressionsFriendly staff and prompt response.
Privacy R. | First ImpressionsThe units look very nice and the lot is clean. I had troubles with my gate code working, but the issue was resolved quickly!
Privacy R. | First ImpressionsFacility and units were very well kept and reasonably priced. Staff was very timely and friendly. I would recommend using this facility for your storage needs.
Privacy R. | First ImpressionsThe contact was very easy to reach, communicated effectively and professionally and has been a pleasure to work with.
Privacy R. | First ImpressionsClean facility in a desirable location. Efficient and friendly encounter completing rental contract.
Privacy R. | First ImpressionsService was friendly and timely.
Privacy R. | First ImpressionsVery clean, nice staff.
Privacy R. | First ImpressionsChris was fabulous, efficient, and very friendly. Thanks so much.
Privacy R. | First ImpressionsService was excellent and facility is perfect for me
Privacy R. | First ImpressionsGood service, owner is very kind.
Privacy R. | First Impressions