Customer Reviews for Consign And Sell
(U-Haul Neighborhood Dealer)

57 reviews

48 Boulder Blvd   Stony Plain, AB T7Z1V7

(587) 305-0129

Location Hours

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(587) 305-0129

48 Boulder Blvd
Stony Plain, AB T7Z1V7

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

bradley K. 
Rating:
4.0

Customer did not leave a comment.

EDMOND B. 
Rating:
5.0

Customer did not leave a comment.

Chanel V. 
Rating:
5.0

Very friendly and great service

Kira M. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
4.0

Customer did not leave a comment.

Colin J. 
Rating:
5.0

I've been renting uhauls both personally and commercially and I've dealt with all personality types and I've had several bad experiences but I've never felt obliged to leave a review before (either good, or bad) But I will leave one today. The ladies at this branch were SO HELPFUL and so personable and so professional... I don't mind taking a few moments of my time to share this experience. Ill for sure be recommending this location to anyone who asks and if they are indicative of the type of staffing U-Haul employs as their representation than I recommend uhaul to everyone!

Ronald R. 
Rating:
5.0

Great service, staff was great

George H. 
Rating:
5.0

Customer did not leave a comment.

Beth J. 
Rating:
5.0

Customer did not leave a comment.

Aleicia D. 
Rating:
5.0

Excellent staff kind and Courteous

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Ruel B. 
Rating:
3.0

I just found that the truck may need some repairs it had a hard time picking up speed and the brakes didn't seem to be in the best shape I am glad I didn't need this for a long distance I tried to lock the doors but the key didn't work to reopen it.

Iris K. 
Rating:
5.0

Customer did not leave a comment.

Dave R. 
Rating:
5.0

Customer did not leave a comment.

Glenn J. 
Rating:
4.0

Very nice and helpful staff at this location.

Bernard M. 
Rating:
5.0

Customer did not leave a comment.

Victoria B. 
Rating:
5.0

Best staff ever❤️

SEVILLE A. 
Rating:
5.0

Awesome experience the lady working there was fantastic and helpful

greg B. 
Rating:
4.0

Very friendly staff!

Bernadette F. 
Rating:
5.0

Customer did not leave a comment.

edwardo G. 
Rating:
5.0

Great truck made the move a breeze

Brock A. 
Rating:
5.0

Clare provide great customer service; helpful and efficient.

peter G. 
Rating:
5.0

Excellent service, quality equipment, and very friendly. Quick, convenient and easy. I would absolutely recommend this location to my friends and family.

Bill H. 
Rating:
3.0

We just did a drop off after hours so didn't encounter anyone or entered their location.

Daniel C. 
Rating:
5.0

Excellent service

Dexter H. 
Rating:
5.0

You've done it all.

EDMUND G. 
Rating:
5.0

Clare was very professional and friendly. I will definitely go back to this location.

Lisa N. 
Rating:
5.0

Customer did not leave a comment.

Peter S. 
Rating:
5.0

We rent from Clair regularly & she is great!

KelleyAndy H. 
Rating:
5.0

Ask the customer returning if they cleaned the unit

Douglas S. 
Rating:
5.0

Really pleasant experience . I appreciate Clare's detailed approach to the process . It was very polite , super professional and exactly as she said it would be. Our little move went off without a hitch. Awesome. Thank you!

WALTER M. 
Rating:
5.0

I wish the equipment was in better shape, on the trailer itself at night I realized a couple lights were not working and that the trailer had 4 tires 3 of which were the same but the final one had a different size

Ismaeel A. 
Rating:
4.0

Extremely friendly, and efficient.

Colin C. 
Rating:
5.0

It was absolutely delightful.

Jessie B. 
Rating:
5.0

Customer did not leave a comment.

Jason G. 
Rating:
5.0

Clair was great # fk58317

Clayton H. 
Rating:
5.0

Clare was very pleasant and made the experience very efficient.

Kelly B. 
Rating:
5.0

I enjoyed having a way to move my vehicle. I brought it back early in the morning and paid for a day. I had taken it out at 2;30 pm on Wed. There's something to say about me not complaining about paying for a day but having Clare tell me she should charge me for sweeping it out. There were a few pine needles that I to get out with a foam mop. I could see there were 2 leaves inside. It really was not worthy of mentioning. I did not have this hassle last time I rented a uhaul. I did not move my broom het. It cost me close to $300 to rent to move. I don't think telling me next time I will pay $25 was necessary.

denise L. 
Rating:
5.0

Very friendly, fast and efficient and even offered to take me back to my hotel. Perfect service and a great advertisement for U-Haul!

David G. 
Rating:
5.0

The vehicle 15' truck van body we rented had a SEVERE WANDERING PROBLEM. I'm a journeyman mechanic and I am 100% certain there is severe front end problems! On 2 different occasions the vehicle actually STEERED ITSELF to the left side and seemed to lock up?? There was no load on the vehicle when this happened! Clare Baker was FANTASTIC!

david S. 
Rating:
4.0

Clare was helpful with a positive attitude - I would recommend working with her.

Christopher M. 
Rating:
4.0

Have at least more than one person helping customers. Plus also stick to the pickup/drop off scheduling

Muchineripi M. 
Rating:
2.0

When we got to Calgary to drop off the truck they had added a claim onto our truck that was from previous trip. not only was incorrect They didn't write down level of gas correctly when picking up and we had to go back and get them to adjust. This location does not practice social distancing bylaw as they have sales office for cars/trucks in same trailer with 2 people at each desk. As a pregnant customer I was concerned about going inside with people not practicing wearing of masks nor social distancing. This is the second time I have witnessed this while renting from this place. Both times were very unsatisfactory from documenting gas, damages, Borrowed and purchased items, customer service, cleanliness of vehicle picking up, Drop off and most importantly Not abiding by the covid 19 bylaw restrictions and regulations. Salesman mentality and they did not care I was high risk customer that didn't feel comfortable with going into building with over capacity for social distance measures I will NEVER rent from uhaul again due to all of these challenges after using uhaul for over a decade They couldn't even get the name right on the bill so I cannot use bill towards my taxes and they said sorry it cannot be changed when dropping off and provided no solution to fix!! Please have a manager contact me if you would like my business again to rectify these concerns 778.960.2580 Email is not sufficient for contacting me to resolve these issues

Jolene T. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Al P. 
Rating:
5.0

Customer did not leave a comment.

Dennis H. 
Rating:
4.0

Customer did not leave a comment.

joanne T. 
Rating:
5.0

So friendly!

kelley H. 
Rating:
5.0

I was told the truck had just been returned so it was dirty on the outside but really clean on the inside so thats what counts the most. However, it had not been fueled up. I like it to be full when I get it so that I can bring it back full and not have to guess how much to put in. The lady at the rental place was really nice so I would recommend this location.

KELLY C. 
Rating:
5.0

What pleasant people to deal with. They were very friendly and professional. Truck was clean and they got me on my way in no time. Highly recommended.

Emmanuel S. 
Rating:
5.0

Customer did not leave a comment.

Graham P. 
Rating:
5.0

Nothing, you guys are absolutely wonderful:)

Sarah T. 
Rating:
3.0

ratchet straps didn't work

lanny B. 
Rating:
5.0

Very good service and well maintained vehicle. Thank you!

Ken D. 
Rating:
4.0

Very courteous representative

Robert K. 
Rating:
5.0

Great customer service! Van was fun to drive, no issues!

Kerry L. 
No reviews have been submitted for this location.

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