Customer did not leave a comment.Lacey B.
Customer Reviews for Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The cleaning fee of $25 was to much. It would have been nice if you guys would inform the customers of all the extra fees that come along with the rental. I think its poor business to not inform customers so that they can make a better informed decision. 9 out of ten times I probably will not use this company again.Monia M.
No improvements needed.Lynn E.
Customer did not leave a comment.Kenya V.
Customer did not leave a comment.TYE B.
I ask for my recipe and five days later I still haven't get any recipe. Plus they make me clean the truck and it was exactly how I got it. The lady's from this place don't know how to do anything at all.Jorge S.
Customer did not leave a comment.Casey S.
They put the wrong itinerary to where I was going when I told them I was going on way!! Then they charged me and extra $100 and still taking money from my account and I haven't received my deposit back!! I will never rent from uhaul ever again!! I will not be recommending anyone to uhaul ever!!Bobbie M.
Customer did not leave a comment.Terrence R.
Customer did not leave a comment.Delta C.
Customer did not leave a comment.Bobbie C.
Customer did not leave a comment.Pamela P.
Customer did not leave a comment.dawn S.
Direct them to another truck rental service.REGINALD D.
Make renting a truck easier for a company rents often. Seem there is a problem every time we rent.Sal J.
Nothing. Everything was in good order.charles B.
I have been using uhaul for many years, and this is the worst experience I have ever had. First the location DID NOT have the appliance dolly that I had ordered when I made the reservation. so we had to move the fridge, washer and dryer by hand, The 475 lb safe was a real challenge. I had to pay 4 men to move that and my tool box.. wait that's not all,, the truck I got at the Country Store in Carriere Ms had no muffler on it. I told the agent I was not going to drive that thing from Mississippi to Tennessee. I then had to drive it to another location to change it out. OK I went to Phillips in Picayune Ms to do that, I got a truck that the previous renter had a dog or a cat and it had hair all over the place, well my allergies went crazy for the next 2 days. I moved to Savannah Tn and they had me returning the truck in Cabot Ar. over 200 miles away. This was one of 2 trucks I rented for this move and I returned both trucks a day early and never even got a Thank you,, I'M DONE WITH UHAUL!!!Vesta G.
Customer did not leave a comment.Alfonso H.
Customer did not leave a comment.michael C.
Customer did not leave a comment.Donald D.
Customer did not leave a comment.RONALD T.
Convenient and priced right.Corey S.
obvious the owner was not there and she was not computer savy. took her 30 minutes and many repeat tries to get the information into the computer. even tho i had pre registered and given all my information ahead of time and had my reservation confirmed. the truck was parked in a muddy area. it had rained the night before and the truck was parked in the red mud and mud was splashed all over the sides of the truck and the tires. the inside of the cab had trash and semi empty cans of red drink left over from previous user.i definitely would not recommend this place to anyone.JAMES B.
Customer did not leave a comment.tori S.
A little WD 40 sprayed on the release handles would help a lot.ANN B.
Customer did not leave a comment.Dennis C.
Customer did not leave a comment.Sergey P.
Ensure the vehicles accessories such as the air conditioning works correctlyjames S.
Customer did not leave a comment.Patricia J.
Advise customers to make sure that they adjust their seat and mirrors before moving any trucks. Make sure the mirrors move easily from inside the vehicle. Sometimes when they sit for a while from not being used the mirrors will be stuck.James N.