Country Store has excellent staff & service.SANDRA P.
Customer Reviews for Country Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Maryann A.
Very kind people in Grantsburg and St Paul! Thank you 😊Joeann G.
Customer did not leave a comment.Brian H.
Keep offering the great customer serviceBruce A.
Customer did not leave a comment.David P.
Great service, very friendly.Donald M.
Very friendly and helpful couple that own the store.Jeff E.
Customer did not leave a comment.David L.
Customer service was extremely friendly and helpful.Mark G.
Customer did not leave a comment.Gregory O.
Customer did not leave a comment.Cheryl B.
Customer did not leave a comment.Brett L.
The owner is so nice she came to the store on her day off to help get me checked out. Very nice people and place. Thank you for you help.Romana L.
Customer did not leave a comment.Megan D.
I can not think of any improvements to make. It worked just perfect for me. Thank you.RAYMOND D.
friendly nice staff.JEFFERY S.
fast and cheapmitchell D.
Customer did not leave a comment.DANIEL S.
Customer did not leave a comment.Kendall S.
If they call you to ask to get the truck back early to â€œhelp another familyâ€, don't try to accommodate and get the thing back earlyâ€¦you'll get charged anyway because they won't help you and reimburse the charges.LORI T.
The Interior of the truck had not been cleaned for a while.Dawn S.
Customer did not leave a comment.Carl N.
Customer did not leave a comment.Pamela F.
Customer did not leave a comment.gelida E.
nothing bad..they are just small..small town..works great for me..price is right..mitchell D.
Customer did not leave a comment.STEVEN H.
Customer did not leave a comment.mitchell D.
Customer did not leave a comment.JEFFREY W.
Customer did not leave a comment.william B.
Customer did not leave a comment.James H.
Customer did not leave a comment.Lisa K.
Customer did not leave a comment.John H.
Very helpfulDonald A.
Keep providing the same wonderful serviceJohn H.
I had set up online to pick up in balsam lake wi. The next day told there was only a truck in Grantsburg wi. So I had to drive over 40 mi. For the truck otherwise good as always. ThanksWalter R.
Make sure they have the correct computer system and knowledge to complete orders when customers arrive for pick up. Myself and the customer before me both waited for over an hour to get our truck!Lynette D.
The people who helped me at the Country Store were wonderful. They were so friendly and made me feel important.Alicia J.
Said I would get more miles and paid for an extra day, but then was charged extra miles and an extra dayGREG P.
Customer did not leave a comment.Christina P.
Everything was great. Treated professionally and courteous. I will definitely be using you again if needed. Thanks!Blake S.
Customer did not leave a comment.Tom H.
Customer did not leave a comment.Kathy W.
Customer did not leave a comment.Ann P.
I was told that since we only used the truck for one day that there would be a discount off of the initial charge. This was a lie. I am very frustrated with the process of determining the charges for the rental....it is not at all transparent and feels like being ripped off. The questions in your survey are not at all pertinent to the customer experience...you need some help in this area. I would prefer to NOT use U-haul in the future because I'm not sure for what I am paying. (Truck was fine. People were OK....just seemed secretive.Reid Z.
Darla helped us in our time of need! She did a great job!!Roibert B.
Customer did not leave a comment.Nathan E.