Very satisfied with this location. Furious and confused with uhaul pricing. I was given a contract price of 181.60 for a 6 hour rental amd 350 miles. I returned the vehicle and was charged $360 as it was explained that pricing is not possible. So I tried to book again for tomorrow same pricing. Please help me understand what happened before I blast this out to my 10,000 + viewers on YouTube. Will be disputing the charge shortly based on the contract pricing I was given. Please provide some clarity for me
david L.
Customer Reviews for Cruz's Cooler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was charged for a dolly that was never supplied to me by the dealer and I was charges for moving pads, which I never added to my reservation nor was given.
Joseph B.Side van door was not working properly and has been broken for a while according to the UHaul clerk. Had a bad experience were I was trapped in van without way of getting out. UHaul clerk had to help get me out of the hot van. I'm glad that someone just happened to be walking by and went to get help from the UHaul clerk.
charles T.tire pressure very low. also they messed up the mileage and overcharged me. i hade pictures of starting and end mileage
michael W.$14.00 safe move was added after I specifically rejected the coverage. That burns me because its already $80 just to run to couple towns over to get furniture + another 20 bucks in gas. I knew it was going to be expensive but this is just something that rubs me the wrong way.
Gerald L.I had a great rental experience! So easy and affordable. Thank you!
DEBORAH N.Don't charge me for 4 days if I only use 3
Amy P.All was Good !!!!
SHANA D.