Customer Reviews for D&J Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&J Auto

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Doug S.
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Customer did not leave a comment.

EDWARD M.
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keith S.
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Chris S.
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Kevin K.
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David S.
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Brady H.
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MARK W.
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Tracy K.
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D&J Auto went out of their way to make this a very smooth, and easy experience. They were great to work with and very accomodating.

janet Z.
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Easy drop off point.

MARK T.
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Customer did not leave a comment.

larry R.
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Dont know what you could do but the web site to check the vehicle back in would not load so I had to call on phone. But over all we were well pleased.p

vicky T.
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They were very nice people, worked with me thru my rental process.

james K.
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Robert W.
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Steven R.
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The email sent to me indicating I was late returning the equipment late seemed a little too harsh.

ADAM H.
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fix your computer system now!!!!!!

gail Z.
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Very nice honest people helped us with any questions we had I would recommend them to anyone I know top rate experience

Angela C.
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The manager at the counter was not the friendliest. My husband called to make sure we were going to the correct place and spoke to Dave. My husband asked if they rented U-hauls, Dave said yes and asked why and my husband told him we had a reservation. Dave then said, "So you rented a U-haul but you're asking if we rent them?". Later in the process the payment system was not working which was no fault of Daves and our screen was not matching his payment screen. I asked if he had clicked the "OK" button on his screen and was "huffed at" and was told this was not his first rodeo and that he owned the store. Not very costumer service friendly.

Richard D.
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The address given to me for the location via text lead me to a location that was about 25 minutes away from the actual pickup location.

suzan G.
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Sandra C.
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David W.
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orine F.
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Very poor communication NOT TRUTHFULLY INFORMATIVE regardless of any situation. Very poor location and I was not satisfied with my service. They tell u what U want to hear to have ur business well ur $.

levi W.
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Kevin B.
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Heather P.
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Richard M.
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john P.
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Customer service was awesome. The young man who took care of us did a fabulous job explaining all the details and ensuring we got what we needed to get the job done. I was also impressed on how well the Uhaul truck ran and handled.

john P.
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jeff N.
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Very friendly and helpful. Have used this location before and will continue to do so.

Mark W.
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Great service from the guys at D&J Auto. Thank you!

Kevin B.
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Customer did not leave a comment.

Tommy M.
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They took my car dolly without questions.. I-Storage In Herculaneum refused to take it even though they are the closest facility to my home address which is where I was told in TN I could drop it

rick M.
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Rhealene R.
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laurann P.
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tina W.
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Nothing! Great place to rent from!

rick W.
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Nothing people were very friendly

Danyil D.
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Gary M.
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joel D.
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very helpful

donna F.
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Nothing. All went Very Well

Sherry T.
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Mark W.
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mike M.
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All personnel were friendly and knew what they were doing. Transaction only took only a few minutes. All equipment, and the facility, were clean and well maintained. Excellent expereiance!

John B.
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Easy after hours drop off.....

Keith G.
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mike G.
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dianna V.
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David L.
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Dave was friendly, helpful, and did an excellent job of helping me with the issue I had.

Thomas K.
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Thomas K.
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Very accomadating in unhooking tow trailer and getting towed vehicle off tow trailer. Would highly recommend them.

allison C.
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Francis H.
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they were very helpful and nice. I.would use them again...

james K.
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Sonya G.
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Paul Y.
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curt P.
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kathy Y.
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Ordered 26 ft. truck, received a 20 ft. truck. Ordered a dozen blankets and two dollys but none were on the truck, had to request them. Reserved truck for 6/27 thru 6/29 but was told I had to have truck back on 6/28, long process to get this straightened out. Was VERY unhappy with how all of this was handled and the extra stress was not appreciated during an already stressful time. Would not recommend Uhaul to others.

ashley R.
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james P.
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Mark S.
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No improvements necessary. Dealer was very helpful and courteous. I will recommend him to friends and rent from him again.

BRAD H.
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tony P.
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Kevin H.
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steven G.
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First time ever used U-Haul found it very easy and fast they were courteous and informative no pressure tactics at all very satisfied five stars all the way

Todd C.
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stewart P.
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The folks at this location were very professional and on the mark! They were ready for me with the truck needed and took care of me on time. A good experience and will surely use them again.

JAMES H.
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Very nice and clean and helpful.

gerald C.
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Very good service!

amanda H.
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Matthew S.
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scott W.
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Great service from the Kentch family !

Denny D.
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Fast. Friendly. Helpful. Practically brand new car hauler.

lon B.
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Nothing AT THIS LOCATION GREAT SERVICE

DAVE G.
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Tom H.
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VINCE K.
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Joe A.
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When I rented this trailer online I didn't realize it had a built in motorcycle wheel chock which was just what I needed.

mike P.
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tom G.
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Tina P.
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john J.
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Dave was extremely helpful to walk me through a very complicated move. He took extra time to make sure that I was taken care of and got a fair deal. He should be commended on his service.

DAVID K.
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Wayne C.
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charles L.
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The entire process was quick and painless. The trailer we rented was clean and in great shape. Thank D & J very much.

mark H.
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Customer did not leave a comment.

Terry V.
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Outstanding. Willing to help in anyway they can.

richard P.
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Elaine H.
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REGINA M.
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sherman C.
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I have rented from these folks a number of times. As a result of their commitment to service, I plan on having them maintain my cars. Great people.

Marlene P.
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Very nice and helpful

ERIC A.
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Very friendly with Tremendous customer service.

Barb R.
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Customer did not leave a comment.

Tiffany W.
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To U-Haul at large, not this particular location: Make it clear that the customer's selected pick-up location is just a preference, not a guarantee. Or better yet, only show available options/locations in your system. Don't call 30 hours before pick-up and make the customer scramble.

lauren L.
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I had originally ordered a uhaul from a local uhaul provider well when trying to contact them they wouldn't answer so I had to get one 40 miles away bc your uhaul place closed. So it was $200!!! Very very upset. Then charged for the blankets i didn't ask for. Just ridiculos!

larry G.
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totally satisfied

DAVID M.
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Excellent service - very personable - helped with every detail - would recommend to friends and family

No reviews have been submitted for this location.

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