Customer Reviews for D&M Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of D&M Self Storage

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Ed D.
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Friendly prompt service, will use this location again.

MILLER H.
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Everything was perfect and the trailer was professionally checked and hooked up correctly. It made what I had to do very efficient and I appreciate it.

James W.
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Customer did not leave a comment.

ROBERT M.
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robert M.
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James S.
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Dennis S.
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Said what they do and did what they said!!

Bruce W.
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Customer did not leave a comment.

Elizabeth P.
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Great customer service and very helpful!

Sem D.
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Mike was awesome!

JOHNM M.
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Customer did not leave a comment.

FRANK L.
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Customer did not leave a comment.

LUKE B.
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The service was amazing!

William W.
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Customer did not leave a comment.

rodney P.
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john N.
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Very cooperative and personable dealer

William H.
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Very courteous and helpful.

DONALD S.
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Mike was just terrific! Hard to find these days. Would recommend in a heart beat!

Jan B.
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Customer did not leave a comment.

Gregory E.
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Always a good experience when going to see Mike over at the Clinton U haul

Christopher C.
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This was an extremely professional and welcoming location. Having done my fair share of U-Hauling, this is one of the only times I felt truly welcome on location and knew that my experience was the hosts number one concern. Receiving the text message with contact information at the beginning of my trip was very handy! The only small, small thing I'd note - to put first time/nervous drivers at ease - would be to explain that the 11 foot 3 inch bridge sign you see when you start approaching Nod Road from I-95 is a "non-issue" for the U-Haul. I didn't mind, but my wife (who was following me in her car) was a little panicked. If she were driving a truck with 11ft clearance for the first time I know she'd've really had a panic attack. But, all-in-all I loved this location and would definitely get my next truck from there if/when I need to move.

John L.
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Excellent experience. Great Customer Service.

Jerry S.
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Get Guilford into the shape Clinton is Clinton is awesome

DONALD L.
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Customer did not leave a comment.

frank M.
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The van was easy to drive, handled beautifully.

stephen T.
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Customer did not leave a comment.

William D.
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Will always try to rent through D&M location if the equipment I'm looking for is available. Efficient, convenient, friendly experience.

STEPHAN F.
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The price was really high and included nothing extra, not even blankets or straps! They didn't offer us the AAA discount which we found out after the fact is pretty significant. I will definitely look into a different company like Penske next time.

scott P.
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Mike at the Clinton location was really good to work with as I have never rented a u-Haul before....highly recommend!

William W.
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Customer did not leave a comment.

CHRISTOPHER H.
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Mike and D&M U-Haul in Clinton is awesome. Friendly; very customer-service oriented; reliable and helpful. I have been coming to D&M U-Haul for many years and I recommend to others.

frank Z.
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Customer did not leave a comment.

THOMAS S.
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Fast service - very helpful

michael E.
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You need to improve the online booking experience. Thankfully the owner was on site to check me in, because the online check-in was a complete cluster-fudge.

Asa B.
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The online order went poorly. I rented the 12x6 with no ramp from Niantic for heading to Mystic and into RI. I was told by email that i was going to get a 12x6 WITH RAMP from norwich. I could not use the one with a ramp. Substituting random equipment is not acceptable. I should have had to confirm that substitution. I should have had to confirm the location change too, but that is more understandable. The location and the gu ythere were great.

BRADLEY R.
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The manager/owner is knowledgeable and helpful. And a great public relations representative for your national company.

Douglas D.
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Customer did not leave a comment.

kelly C.
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Great experience from beginning to end. I highly recommend this location!

CHARLES S.
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Customer did not leave a comment.

William D.
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PETER C.
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N/A

patrick C.
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Customer did not leave a comment.

JUDITH R.
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DANIEL M.
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Great customer service! Gentleman was very accomodating.

JEFFREY D.
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More space for customer parking

MELANIE S.
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This is the best experience I've had with any rental services. The man that helped me in Clinton, I believe it was Mike, was OUTSTANDING!! Honestly, he really was great and helpful. THANK YOU!

David F.
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Super smooth and easy transaction. Great person running this location. This is my new go to for truck and trailer rental.

ANABELA S.
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Customer did not leave a comment.

Wayne V.
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Extremely small area. Not trailer friendly.

William R.
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Customer did not leave a comment.

jeff B.
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The owner was amazing. Great customer service. He retired my connector right there so I can be on my way. Gave me great advice on towing a car to make my experience as good as it went. Highly recommended.

Richard B.
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I was very impressed with Mike. He was very professional, very personable, and very efficient. I was grateful for the way he has created a safe environment during this pandemic, with social distancing, wearing a mask, and utilizing a sneeze guard in his office. I will go back to him for future rentals. Richard

craig T.
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Customer did not leave a comment.

MICHAEL P.
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Great customer service!

ROBERT W.
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Tonya K.
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Ryan T.
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HEATHER S.
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Brandon F.
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Absolutely amazed

HUGH P.
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douglas S.
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Very friendly and knowledgeable

henri D.
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It was excellent

raymond K.
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Customer did not leave a comment.

MICHAEL STEPHEN G.
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Very helpful thanks for everything

Carolyn W.
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anthony D.
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Richard A.
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Always have a great experience! Thank you!

andy N.
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N/A

Bill S.
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Mike was very friendly, great service! Highly recommend

Aldo B.
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Exceptional service at this Uhaul location. Owner/ operator had trailer ready to go, hooked it up and checked to make sure everything worked. The owners personality and the way he interacted with me feel like he was my neighbor. Refreshing to see a owner of business take the time to talk with a customer. I will definitely use his uhaul center again and recommend him to friends and family. The world needs more like him.

Walter S.
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the owner/manager of this location provided a safe and function product.

JUDITH J.
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Excellent experience !

andy N.
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No improvement needed

Bethany W.
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Overall an excellent experience. Equipment was in great shape and customer service exceptional.

Bill S.
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Customer did not leave a comment.

William L.
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Customer did not leave a comment.

David T.
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I have rented many times from this location. They are very pleasant, the equipment is in great shape, and they have taken many precautions during this health pandemic to keep everyone safe. Thank you for your excellent customer service!

Michael K.
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Customer did not leave a comment.

rick E.
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Mike was very thorough and efficient with the rental process and observed all pandemic cleaning guidelines. The cargo van was clean and in great condition with ceiling lights, a lot of tie down side rails and rings. Made two furniture moves over two days go easily. I recommend D & M Storage highly.

Alfred S.
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Customer did not leave a comment.

jennifer W.
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I have used D&M Self Storage for all of my UHaul needs for the past 6 years. Mike is friendly, reliable, helpful and easy to work with. I would highly recommend this Uhaul location.

Eric D.
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Mike gets you hooked up and ready to roll quickly!

Gregg R.
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The owner couldn't have been nicer of more helpful!

PETER S.
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Customer did not leave a comment.

Katherine H.
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debbie R.
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Wonderful experience! Had the truck ready with a hours notice....

colin S.
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Customer did not leave a comment.

David D.
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Richard L.
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William F.
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Very professional and very personable.

Andy S.
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Customer did not leave a comment.

helen B.
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Though I had called numerous times, reserved my pick-up date and received email confirmation, my data could never be found. I made reservations twice but my data was not stored and when I went to pick up the truck, there was no record of my reservation. I did manage to get a truck but I did have a major fit over the lack of communication between the various providers.

Lisa C.
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Customer did not leave a comment.

Christopher H.
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Sal U.
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Alton G.
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Michael D.
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Customer did not leave a comment.

james B.
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Nothing. This guy is brilliant. Friendly and very helpful

Peter O.
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Michael was very friendly and professional, thank you

David M.
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I called up a couple of days before to see if I could arrange an earlier pickup since the initial location (Guilford) I had booked went through the main office and didn't have the trailer size I needed. Their Clinton U Haul normal opening time was 8:00 AM and the proprietor agreed to let me pick it up at 7:30, which suited me perfectly. He met me promptly as I drove in, attached the trailer and we did the paperwork. I was in and out in about 20 minutes. Drop off was even easier. I drove in, he unhooked the trailer and I was off. Great service! I would definitely recommend them and would use him again.

MINH-DUC N. | Reservation |
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I canceled the move.

chris h. | Overall Experience |
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Thanks

No reviews have been submitted for this location.

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